Osmind
About Osmind
Awards and Recognition
Osmind Pricing
Plans start at $199. No lengthy contracts, usage fees, or implementation costs. Learn more at osmind.org/pricing
Starting price:
$199.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Osmind
1 - 5 of 32 Reviews
Thomas
Verified reviewer
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Exceptional software and team
Great experience that helps us automate and track many critical points in our business, such as automated questionnaires with alerts for customizable score thresholds, integrated intake paperwork and document signing, full EMR capability including billing and superbill generation for clients, and an electronic insurance submission tool.
PROSVery well suited for ketamine treatments and mental health therapy, but with enough extra capability that I can use it for any medical record I need to create. The team is very responsive to any issues and is always looking to improve their product.
CONSThe few stumbling blocks that exist are minor and are things the Osmind team regularly reach out for information on what can be improved and how. Currently, the option for clients to self-schedule is critical for us and is why we use a different scheduling system, though the Osmind scheduling option is otherwise great.
Reason for choosing Osmind
I have worked with a variety of medical record systems throughout my career. Osmind offered a perfectly tailored solution for my ketamine therapy business that streamlines all the necessary components of our EMR needs.
Vendor Response
Thank you for the positive review of Osmind! We are thrilled to hear that our software is well suited for ketamine treatments and mental health therapy, and that it provides the extra capability you need for any medical record. We appreciate your feedback regarding patient side scheduling and we've already begun research and aim to roll out Osmind's first version of the self-scheduling feature in the second half of this year. Thank you for your support and for choosing Osmind to streamline your EMR needs.
Replied January 2023
Alenna
Mental Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Very Helpful but can be better
I am looking forward to a better experience with Osmind, starting with a better and presentable output when printing the Clinical notes. It would also help if the patients can add pictures to their journals, and upload/ attach the images of their ID cards during the intake process. We are geared towards a better System for integration so we do not have to utilize separate softwares for the items previously mentioned.
PROSThe ability to easily communicate with our clients, the ability to manage all our Clients' documents in one place, and having all the important information that is useful for Mental Health Care makes this software stand out.
CONSWe understand that the Osmind technical team is always trying to improve the software by making revisions and updates, but sometimes, the good things that we have been utilizing are scraped off on the next update.
Reasons for switching to Osmind
For integration and better patient management
Vendor Response
Alenna, thank you so much for taking the time to leave us a review and provide insightful feedback. We are glad that Osmind has allowed you to have your important patient information all in one place. We also really appreciate you sharing about how we can better partner with you to support your practice!
Replied June 2022
Jennifer
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed November 2023
Had High hopes, but they are not going in the right direction for our clinic
It's a great idea with poor execution and there doesn't seem to be any real value to it over other offerings that are less buggy.
PROSI liked that in the beginning, the developers of Osmind were interested in creating something dynamic and valuable to ketamine clinics. After 2 years, I am losing hope. It seems that they are more concerned with their own revenue flow that with providing a user friendly dynamic system for medical professionals that may not have much experience in the clinic setting.
CONSThat they doubled the monthly subscription without offering any realy added value
Reason for choosing Osmind
I originally chose it because it was specifically designed for clinics like ours. Now I regret that choice as I am in the process of moving to a different platform and even that has become buggy and full of unnecessary obstacles.
Chris
Mental Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Growing into a full practice management application.
I have been able to streamline the tedious part of a private mental health practice and feel more confident in having my paperwork in immediate order. I also love having my billing in one place as opposed to 3 different apps to complete the process. Lastly, the customer service and care that the Osmind team provides is top tier. They are responsive, helpful, and so far have gone out of their way to make sure my transition to a new EHR was as easy as possible.
PROSSince using Osmind, I have been able to organize my work-flow to complete notes immediately, invoice, bill, and send super bills to clients as they request. I have multiple evidence based measures available that clients can complete as needed and I'm able to share their progress and results seamlessly. Clients have found receiving appointment reminders extremely helpful.
CONSAs the program is still relatively new, there are some client self scheduling work arounds that I have needed to use. This is only a temporary Con as the Osmind team reports future changes.
Reasons for switching to Osmind
Billing was separate and note taking was inefficient
Vendor Response
Chris, thank you for taking the time to leave us a review and provide feedback. We are so glad that Osmind has helped you organize your workflow and run your practice! We are listening to your feedback and patient self- scheduling is on the product roadmap.
Replied October 2022
Jill
Medical Practice, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Osmind Review after 6 months
When I was beginning to use the software, there was always someone there to answer my questions. They are improving all of the time and the upgrades have made the platform more and more elegant.
PROSIt is amazing to have a software platform specifically for those of us in the ketamine business. It contains all that we need without a huge amount of data that only crowds the space without impact.
CONSNothing that I can think of at this time!
Reasons for switching to Osmind
I was starting to get signed up for Athena but their platform was so dense and much more than a simple ketamine clinic needed. Osmind is streamlined just for us.
Vendor Response
Thank you for sharing your positive experience with Osmind, Jill! We are thankful that Osmind is supporting you and your ketamine practice.
Replied June 2022