All Psykdesk Reviews
1-14 of 14 Reviews
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Adrianna
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Outstanding
I have found that Psykdesk is very easy and efficient to use. Great product!
PROSI love the fact that this EHR system is so customizable. It allows me to tailor it to the exact needs of my practice!
CONSSo far, I am happy with the entire product!
Reasons for switching to Psykdesk
Our previous system was very slow and that hindered our ability to bill claims in a timely fashion.
Karla
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing
I cant complain everything about it amazes me.
PROSIts very easy to navigate specially when it comes to scheduling appointment and collecting payment.
CONSPsykdesk has NO cons its very easy to work with it.
Reasons for switching to Psykdesk
The system was very slow and was unable to navigate correctly .
Vivian
Mental Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Easy use
Great! an amazing program to run your medical business.
PROSFeatures, Imagen, Easy access of information, friendly to use,
CONSFonts and colors / custom to search claims or any information, needs to be More accurate
Jacquelyn
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Outstanding
It's pretty easy to navigate and use to be honest.
PROSIt is very easy to use and on scheduling appointments.
CONSI don't really think I have any cons regarding Psykdesk.
Reasons for switching to Psykdesk
It had a lot of glitches and the software became slow to be able to navigate with to be honest.
Philomena
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Great Product
PsykDesk is much more user friendly than other platforms I have used.
PROSPsykDesk is easy to use. I am able to navigate new areas of the platform on my own.
CONSWould love if insurance type could be listed on the calendar so I didn't have to go into the patient's file to get that information. It would also be great to have templates providers could save in PsykDesk to send individualized appointment reminders/messages.
Michelle
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best EHR I've ever used!
The ease of use of Psykdesk is by far my favorite thing about it. I am not a techie, and I did not require a training on how to use it. I love that it is updated regularly and suggestions for improvement are always considered. There's even an instant messaging feature to speak with other colleagues, which is extremely helpful for urgent needs.
CONSI don't have any complaints! Whenever an issue has been presented in the past, it has always been addressed in a timely and effective manner.
Lamar
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Psykdesk is a must for any group practice
Super fast, ticketing system is a must for managing tasks, the dashboards and views we could not live without.
CONSSetting up the views and pagelets takes a bit of learning but once you learn how to do it you will love it.
Kate
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Bay Area Neuropsychology use
I like that there are spots to indicate when available and what service you are available for. Writing notes and billing are easy. I like that the system has notes, documentation, billing, messaging, and telehealth camera all in one place.
CONSThe pathway to get to messaging could be easier.
Asia
Mental Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Psydesk is my bestfriend
My favorite features are:1. The ability to communicate with all office staff regarding patient matters through the portal2. Easy to track monthly revenue.
CONSI honestly can not think of any dislikes. When comparing Psykdesk to other products in the mental health field, it is in a class of its own.
Tahirin J
Mental Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Psykdesk has it all in one!
How easy is to navigate from one page to another.
CONSI wish I got notifications when a claim was denied.
Leslie
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy to Use
Psykdesk is user friendly. I have no complaints.
CONSThere is nothing that I do not like.
Jeyson
Consumer Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Awesome
The accessibility to have everything in one program .
CONSNeeds improvements in some areas and as always work in progress
Elizabeth
Mental Health Care, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Psykdesk
Customer service has been excellent and efficient with any questions or concerns encountered.
PROSIntuitive, great customer support and streamlined.
CONSE-prescribing through Dr First ( Rcopia) instead of directly through Psykdesk.
Reasons for switching to Psykdesk
Inefficient, frustrating.
Shayla
Mental Health Care, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Awesome
Easy to navigate and beginner user friendly.
CONSLoved this product! Cannot think of any cons.