Keeping up with financial aspect of the business is a must and Zoho makes it easier and enjoyable.

Easy integration, love the videos on each subject matter. The layout is good and user friendly.

At the moment, all seems good. Impressed.

My experience, in this solution, is excellent. Zoho Expense provides great value to the operations by helping with the manage and control of expenses.

This is a great product which allows you to track expenses in a single view, shows duplicated charges, and its approval settings really help improve the expending culture in the company. In addition, has a Free Plan!

The issue, like any solution, depends on its compatibility with other solutions like Quickbooks, but it does have an easy workaround so that would be a minimum problem.

Overall, it's a simple, highly funal software with great layout and quite intuitive. I can't think of anything I would imporve upon except Maybe make it so we can import our company logos or taylor a colour theme.

Whats not to like, A simple mobile app that takes a clear and concise image of the reciept, it learns as you enter reciepts and as you process them so that the next photo import comes in with better information. Wow. Simple to find and edit and submit, great reminders thatyou have expenses not yet submitted.

At first I thought it was cumbersome, but quickly learned the software just needs to learn enough to be extremely practical.

It was great at first offering a great value but know we are force to look for a new option

In the past it was easy to match things up now it take longer than if you were to photocopy and do an excel report

It keeps getting harder to use with every upgrade. Top enter an expense know you have to go to three different screen to match them up and most of the time you manually have to match them up which takes even longer. The worst part is they can even correctly do their own receipt

Overall it is great and we will use it, but if we find an equivalent option with easier online reimbursements, we will switch.

Easy to use, approvals are straight forward. Automation is useful. Role based access is easy to implement.

Online reimbursements are very hard to use. I wish they integrated with something like Plaid.

Best ever expense tracking app. We always have a great experience with Zoho

The cloud implentation and interface which makes it easy to use

There is really nothing that we can dislike in this product

User friendly and intuitive. We love to utilize the automation features for a "set it and forget it" type feature.

Adding a receipt column when retrieving the expense details report would be helpful.

The receipt scanning seems quicker than other ones I've used. Making expense reports also seems easier and intuitive as well.

Haven't used it long enough to notice any cons, so far its makes my expense logs easier which is why I tried it!

It was easy to understand how to use it and start using it for some of our expense tracking.

The credit card billing feature has a glaring weakness that we've found difficult to overcome. We're confident the Zoho Support team will help us through it.

Scanning a receipt on both a computer and smartphone is very easy, and the AI reader does it properly, applying the categories as it learns the patterns, making the process faster and more accurate.

It could connect to other bookkeeping apps.

It is easy to manage and track your daily business expense

Bills should also be created on zoho expense

I have had great experiences using Zoho Expense. Ive tried other programs and they were clunky, messy, hard to use. I was on the phone with the help desk all the time. With Zoho Expense - I did it all by myself in a few hours. Now I am set up to run my business much better!

Easy to set up! Easy to use! Easy to see what needs ot be done. Maybe they should be called ZO-EASY Expense! I was up and running in no time. Imported changes from my corporate credit card, set up personal and business expenses. This made the separation so easy! Tax time will be so much better in 2024 !

There aren't any CONs as the product fit exactly what I needed. I do like how I can add new apps to integrate with Expense if I need it in the future. The seamlessness of that is worth $$$!

Overall this is a good option and it won't break the bank.

Not bad at all for the price. Everything expense related is included and if you can't find something it's likely available in another Zoho app. If you travel for work often like I do you'll also appreciate travel expense and mile tracker features. Employees can scan a receipt using their phone and upload it to Zoho Expense in probably around three seconds. No need to keep a shoebox full of crumpled up receipts.Don't forget SSL encryption. Skimping on that is a big no-no when it comes to expense and financial records.

I didn't think it was easy to use at first. Probably for about two weeks. I'm fine with it now but it would be m7ch more convenient if it was easy to use from the first start up.

Overall, I am very satisfied with my experience using Zoho Expense. It has made managing expenses much easier and more organized. The only downside is occasional issues with the mobile app.

I have been using Zoho Expense for several months now, and I am extremely impressed with how user-friendly and efficient it is. The ability to easily track and report expenses has saved me a lot of time and hassle.

One downside I have experienced with Zoho Expense is that the mobile app can be a bit buggy and laggy at times.

I definitely like Zoho expense better than QuickBooks. I will continue using this product and look forward to streamlining it with my Zoho books, email, and any other programs that we decide to utilize. Seems like a great solution for our small business.

I have only used this on a trial basis so far but it's exactly we need - something better than an Excel worksheet and cheaper that QuickBooks. It has allowed us to manage company expenses and I think it will be a great solution once we purchase and integrate it into our systems.

Using Zoho can be a little confusing at first - nothing major - but the Zoho email program is asking me to verify my email (required to approve some expenses) - which is a Zoho email - and the way that the systems work together is a little confusing - but I am confident that with a couple of tutorials or if I schedule a session with a Zoho rep to walk me through - that I will get the hang of it and enjoy using this product for our small company.

Zoho Expense is easy to use. It allows receipts to be entered via drag and drop, via email, or by taking a photo in the mobile app. It has optical character recognition to complete expense information. There are both default and customizable fields that can be used for tracking/ coding expenses. User roles include both submitters and approvers and approvers can be assigned to specific submitters.

Would be helpful if some of the functionality available by splitting an expense were incorporated into the itemization feature. The itemization feature allows the expense to be coded to different categories of expense but not to a different project or client. To associate an expense to multiple clients or projects, it has to be "split" which really creates 2 separate expenses that are associated with each other. I would prefer the expense still be a single expense just itemized to different clients/ projects.

We made this change from Quickbooks from our previous years and feel that ZOHO is superior.In addition, we were completely surprised at how intuitive the interface was.

We love the ease of associating actual expenses with the expense reports. Our CPA loves it too.

The one thing that initially got us hung up, was the ability to edit a submitted expense.

We are very satisfied with the product. We have had good feedback from our clients, who use Zoho to submit their expense reports. They meet the deadlines without any problem. It is an ongoing process that facilitates them with easy ways to edit expenses, attach receipts, and send reports.

Set-up, implementation and training was simple. Zoho support was all the time helping us to go through all the steps to customize the application according to our needs. It is a friendly user application. Integration with QuickBooks Online was not an issue at all and doesn't need extra software to connect.

There are some banks that don't facilitate the automatic integration. However, this can be done manually. The statements are uploaded into Zoho without any problem.

Being able to report expenses from a mobile device is really helpful!

Zoho Expense is a brilliant tool to add onto Zoho Books and having used Zoho in a previous role, I am looking forward to using Projects and other modules which will help our business run smoothly!

Getting it set up as I am not a software developer but the Zoho team make it very easy!

I'm a fan no doubt. But definitely needs improvement on the AI receipt Auto Scan to be a top product. I still have to figure out the integration and improved export of data. Need to automate as much as possible.

Install: Easy to install and start up. Learning curve was minimal (but I have many years of finance systems experience, so I'm not sure if it would have been easy for those with no experience). Mobile app: The ease of mobile input. Great features, easy enough to figure it out without help. Smart layout. There are excellent help instructions available online. Desktop software: Easy to move around and find what you need. Love how you can jump to details from relevant screens. Can't get lost, you can always figure your way back from the convenient side bar. Good basic analytics. Edit functions are everywhere, so that's convenient too. Overall, I'm clearly a fan.

Mobile auto scan needs improvement. Although the scanning was helpful, it no doubt saved me lots of manual input time. The scanner picked up info, not even my eyes could see! But... 1- Doesn't pick up the name of vendor most of the time. Manual input required. 2- Auto scan AI categorization is clunky. Picks up at the vendor level, so assigns the same category to every item on the receipt, which is unrealistic. Should be at the line item, AI can learn through history and provide an accurate auto scanning feature worth paying for (significant $ upgrade for unlimited auto scans, expect it should scan better!). 3-It would also get data misaligned. The item description aligned to the wrong amount. So I had to fix quite a few mobile receipt scans. 4- Would get confused and pick up the line item description (example: price per unit) and create a new line item. So I have to do some clean-up on that too before submission. 5- Auto scans have a waiting period. So not in real-time. Thats inconvenient, especially since I'm not sure how long it takes. So have to keep checking. Would be good to get a text or something to alert when ready so I don't have to keep checking periodically. 6- Too bad my POS does not integrate with Zoho, only QuickBooks. It would be a huge improvement. 7- Quite a few modules...need to figure all that out. Improved storyline would be better on how it fits together.

Time savings for our employees and back office !

Zoho was a natural choice for companies using Quickbooks. Expenses are easy to download into Quickbooks as a Bill. When it comes time to pay the credit card statement it's all ready to go !

It would be nice if you could batch a weeks worth of food per diems into one entry rather than for each day.

We have saved so much time in our office by putting the work of expense data entry on our employees who are purchasing/buying. Though the system isn't perfect for the way we use the "Items" tab of entering material costs in QuickBooks Desktop (it syncs every expense to the "Expenses" tab), it is still increased efficiency here.

We love the autoscan feature! Take a photo of your receipt, and it creates the expense, including Merchant and Cost. Even more, we love the Email Receipt Forwarding feature! No need to print any email receipts or invoices! And the support team at Zoho Expense is fantastic! They respond quickly, work to answer our questions thoroughly, and are committed to resolving any glitches and improving their product.

We needed some time to learn how to use Zoho Expense and to tweak it for best processes. We encountered some software glitches, and always received great assistance from the support team. I wish the system recognized variations within Merchant names (eg Smith & Jones is the same as Smith and Jones), instead of having to work around.

Our employees have complimented the ease of use and the ability to easily log their expenses from anywhere. The autoscan feature along with the ability to tag expenses to project and have it sync with our financial systems automatically has been time saving and eliminates human errors with manual entry.

I wish that we could have a payroll integration with Gusto that would allow reimbursable expenses to be logged automatically into payroll. We run multiple Expenses systems for our subsidaries but one payroll software and there is no good way to sync these without the manual process.

easy to use and set up

I've been using Zoho Expense as a sole proprietor as it most closely mirrors the larger expense tracking systems I used as a corporate employee. It was easy to set up and there is a minimal amount of work at the beginning of each year to ready the system for the upcoming year. I like that I am able to attach my receipts to each expense and it's all in one place. It's a very intuitive product and I can easily upload receipts when I'm on the road.

I have been using the free version but am upgrading to the next level so that I can easily run itemized reports for each category for tax purposes. I have tried other software but Zoho expense gives me what I need.