When it worked, the application was pretty easy to navigate and the service reps were very responsive.

Just really helpfull to keep me even more motivated when I built relationships with them.

Great for teams on the go that have to rely on mobile first Apps instead of traditional software. This is a great solution to manage teams and for team players to improve their results.

Happy with FORCEMANAGER is an intuitive and easy-to-use tool, without a doubt a true sales reinforcement. Also helps us optimize the time and collaboration of my team to be more efficient.

It focus on what is important to a sales rep, especially external. It gives a transparency between external and Infernal sales that is very important.

The application would crash and sometimes give me an error message when I would try to login, and I used the same username and password to log in every time.

The cost of multiple users, even if we have different roles, we should pay as the most expensive role to all of use.

Everybody in the org has the total overview of sales activities. We have throughout the proces had a very good support from the FM team, both in Spain and UK.

It's ease of use, ease of learning. User interface on mobile.

The inferface is easy to use and friendly. Even the mobile apps for iOS are well designed too.

It keeps your company with a good reputation, the sales area is more enjoyable with each person, ForceManager is more than what we can ask for, with all its tools that are very complete.

Overall I chose not to continue to purchase the application, because of my frustration.

The ability to check in at the location was great.

It's hard for me to see sales analytics because we sell through distribution. I work with several distributors and i mark each account by who sells to them.

We have done all the suggestions-and still have not gotten the sync to work. This has resulted in critical data lost.

Slightly different views and actions available on Ipad/Iphone/Web versions, which is slightly confusing.

Forcemanager is an excellent software with its sales assistance features, easy to use, and designed for offices with several employees, as it stores data and documents.

From there, it's just a matter of what form my outreach takes. NPS is also slick, simple, intuitive, yet you can also customize and ensure a laser focus.

Super helpful information to provide to decision makers to show value.

I really like the way it seamlessly integrates with our applications.

Ability to make data driven decisions about which product features to invest in, which features to deprecate.

Setup for an Angular application was a little difficult.

Easy to use and navigate yourself - I've never had training and use it daily. Visually appealing, strong UI design.

I think the customer service is friendly and the conversations with the staff have been pleasant.

Visitor dashboards, robust functionality, user segments, and resource center are just a few of the things we love about Pendo. Additionally, their team is AWESOME and really easy to work with.

It is very easy to integrate and a non-technical person can easily administer the solution with visual tagging and the good UI.

If your application is built in odd ways (as ours is), it can be hard to get guides to deploy correctly. Pendo also has a pooled CS model, which can be frustrating.

I get great insight into customer usage of our software. It can be almost as granular as you would like.

They've helped us increase product adoption through improved communication methods, manage and analyze NPS, and track user behavior with greater specificity than we could previously.

We have apps so need better tool. And terrible biz practice trying to scam more money from customers.

Brilliant - after having a training session with our internal advocate for Pendo I found it extremely useful.

Inability in identifying abandonment. Inability to apply multiple tags across one or more features.

Setting up guides to work across multiple pages with distinct URLs is also quite painful, and could use something of an overhaul/UX redesign.

Pendo bridges a good gap for us in quickly learning how our users interact with our software - It helps us understand their needs better.

The guides are easy to set up and flexible too with lots of templates to help get you started quickly. Having worked in product management for over 25 years the discovery of Pendo was a godsend.

The ability to determine how clients are spending their time is helpful.

It is easy to use and helps executives start tracking the right metrics (instead of guessing at what is important).

Our customers love that these embedded guides prompt them through the actual processes they perform in the Bandwidth Dashboard. It’s like having an expert train you through every step.

This software is incredibly robust and easy to use.

Tagging each page was a boring task. Also it's weird how some data is extremely detailed and some other stuff is shown in a too simplicistic way.

Overall a great experience. Customer support is always there when you need them and the insight you gain from the data is invaluable.

The team has been great and it's been extremely useful with great, granular data.

NPS results cannot be adjusted, if someone mistakenly provides a detractor review there is no way to delete or adjust the number.

I love the flexibility of the product combined with the customer support and community that help inspire and create the in-app help I'm working on for my company.

Some parts of our application are not able to be set up for analytics - that is not Pendo's fault at all, but results in some missing pieces.

They are always their to help with issues, provide best practices and more.

Euro

ForceManager CRM, tailored for any-sized business with a field sales force, now integrates cutting-edge AI and Timeline Conversations. This combination ensures real-time, efficient sales activity measurement and management. Key features include:

- AI-powered analysis for real-time sales impact measurement.
- Geolocated opportunity information for strategic planning.
- Timeline Conversations for streamlined communication around CRM activities like visits, emails, or calls.
- Customizable real-time data fields and stages to match unique sales processes.
- AI-driven insights to minimize errors and misunderstandings.
- Easy integration with your favorite apps.
- Enhanced collaboration across departments, fostering a unified approach to sales success.

Available on Android and iOS, ForceManager Mobile CRM adapts to various devices, offering a mobile-first design that’s user-friendly and has a high adoption rate.

LongDescription

Commenting/Notes

Real-Time Analytics

Funnel Analysis

Forecasting

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Leaderboards

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Electronic Signature

Single Sign On

Calendar/Reminder System

Pipeline Management

Customer Database

Calendar Management

Call Management

Customizable Fields

Activity Management

Sales Trend Analysis

Scheduling

Data Import/Export

Graphical Data Presentation

Contact Management

Opportunity Management

Lead Management

Multi-Currency

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Routing

Territory Management

Marketing Automation

Role-Based Permissions

Service History

Real-Time Updates

Email Management

Visual Analytics

Field Sales Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Work Order Management

Calendar Sync

Mobile App

Accounting Integration

Interaction Tracking

Dashboard

Alerts/Escalation

Real Time Reporting

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Online Time Clock

Lead Qualification

Customizable Forms

Payment Collection in the Field

Business Process Control

Quotes/Estimates

Customer History

Pipeline Reports

Third-Party Integrations

Task Management

Live Chat

Campaign Management

Sales Forecasting

Document Management

For Insurance Industry

For iPad Devices

For Startups

Email Templates

Social Media Integration

Personalization

Templates

Email Tracking

Sales Automation

Chat/Messaging

Customizable Templates

For Sales Teams/Organizations

Call Tracking

Email Response Control

Conversation Intelligence

AI Writing Assistant

Meeting Management

AI/Machine Learning

Q15-day free trial, no credit card required.
Essential plan, ideal for small teams:  €19/user per month (maximum 3 users).
Starter plan, for collaborating on acounts: €32/ user per month.
Professional plan, integrate your ERP with ForceManager: €45/ user per month.
Performance plan, ultimate customization: €65/ user per month.




Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ForceManager

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables data analysts to track specific features and overall product usage across web and mobile applications.


Pendo allows team members to create and distribute surveys and polls to generate quantitative as well as qualitative insights into customer sentiments. The product roadmap module enables staff members to visualize product strategy and create plans based on multiple criteria, including features, timeline and segment. Additionally, it lets employees capture, prioritize and manage customer feature requests, facilitating product optimization and revenue generation processes.


Pendo offers integration with several third-party solutions, such as Algolia, Figma, HubSpot, Jira, Microsoft Teams, Slack, Salesforce and Tableau. Pricing is available on request and support is extended via live chat, documentation, FAQs phone and email.

Engagement Tracking

Cohort Analysis

User Research Analysis

Leave Tracking

Surveys & Feedback

Employee Onboarding

Idea Management

Customer Segmentation

Real-Time Monitoring

User Onboarding

Sentiment Analysis

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Product Roadmapping

Event Tracking

Communication Management

NPS of Customers

Audience Targeting

Churn Management

User Journeys

Pulse Surveys

Customer Activity Tracking

Self Service Portal

Customer Experience Management

Self Service Tools

Heatmaps

Conversion Rate Optimization

Planning Tools

Orientation Workflow Management

Survey/Poll Management

Pageview Tracking

Training Management

Contextual Guidance

User Interaction Tracking

Free with up to 1,000 monthly active users. Each Pendo Free subscription includes: one web, one Android, and one iOS application key, no-code analytics and in-app guides, and full access to the Pendo community and resource center. 
For greater than 1,000 monthly users contact Pendo for a custom pricing plan.

ForceManager vs Pendo

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