I liked most what the salesperson shared with me the system would be able to do and what they told me the ease of use would be. Unfortunately, this has not been accurate.

I couldn't conduct business without the CRM. Support is very good and training materials are very good.

The system does help keep track of all your activities with your clients and allows for great follow up features, it integrates great with Bombomb  and other feature.

Reporting is busted and absolutely unusable, and requesting data downloads for offline storage is so much more trouble than it should be.

I've tried many different CRM's in the past and Jungo by far is worth the money.

Endless customization and automation. Reports and dashboards are easy to set up and great for analyzing productivity and future pipeline.

It has also made things easier for my assistant  and marketing to increase sales. When I have run into issues with integrating issues with other items the Support line was quick to help and solve.

It is difficult to set up automation with api and other software.

Jungo is a powerful CRM and I am just beginning to scratch the surface. The software is rather intuitive to use and allows for the capture of a lot of data from many sources.

I like that it's based on Salesforce and has a lot of configuration and customization options. I like that they did put an effort into customizing it for our specific industry.

Very powerful, useful, and highly customizable, but complex setup and learning curve.

I love the organization & editability of the fields for customization & integrations. I love how it evolves or is capable of evolving toward ours and so manys different business needs.

I am happy with my purchase and I believe it has and will continue to help me stay in contact with clients and keep track of all of my files.

The email campaigns were great and some what easy to use. Content was more geared towards your American clients with limited Canadian options.

Incredibly complex and way to many links. The biggest complain I have was how complex and difficult it was to move data from my Filogix account to Jungo to the point I stopped using jungo.

This software is a must have for any mortgage professional. A little tedious to get going but once youre up and running it is amazing.

But Jungo's greatest strength is how knowledgeable and helpful their support team is. It starts at the top and includes everyone you interact with.

I like how it integrates with encompass. Great to manage pipeline.

Terrible customer service. Stuck in 1 year contract whether the software is for you or not.

I love the customization options with the software, as well as the automation of loan milestone and loan anniversary tasks.

The support staff are very patient and great to work with.

When I use it, it works- however it becomes very daunting to use after you've fallen beind.

Everyone has been so helpful. Knowing my business is organized takes a huge weight off of my shoulders and knowing that this system grows with me is great.

Their team is there to help us succeed and they were critical in our success. They are experts and got us to really think about what we wanted out of Jungo.

I stopped using jungo about 4 months in to my subscription. Pulling reports an list was incredibly complicated.

Worst customer service experience I've had for a product I paid for.

The monthly cost is relatively low, the customer support is great, and they always have something being upgraded. I absolutely loved using this as a mortgage broker.

The software can do about ANYTHING, but I have trouble figuring out the Workflows without being afraid of messing something up.

Integration with other apps is a pain as you have to call other companies to work with you on setting up within Salesforce.

Not all features are available in Canada, yet we don't get a discount for the lack of services available.

They forgot to shut it off when i sent in the email to shut it off and then blamed it on me after i brought it to their attention.

Again, the concept is great, but getting things implemented can take a long time and even just getting the API we need to import our leads to Jungo leads is taking weeks to figure out.

Very poor support offered. Difficult to customize and use.

It's extremely powerful, but with a steep learning curve. Customer service is reasonably responsive, but their 1st tier help aren't all that knowledgeable about salesforce.

Implementation was impossible. Similar complain many mortgage brokers in Canada have.

Incredibly disappointed with how much I wasted my money on this.

I bet I'll really like it after I master this CRM. I hate that I have to speak with Salesforce tech every time I need to put in a ticket.

Great Product, Could use some more customization.

It can be difficult to get the hang of this software when you first start using it, but once you get the hang of it, you will be a master.

The staff are awesome as well to help get you there.

Overall experience with jungo has been great. Support is friendly and the platform is very powerful.

The price is very fair, because the finished product is built specifically for your business. This is the last software we will ever have to purchase to service & underwrite loans for our company.

The software's architecture allows for substantial customization. The support staff is  responsive and knowledgeable, great customer service and support.

I am very comfortable knowing that our new software has top-notch support.

We switched our servicing software about 9 months ago to Loan Servicing Soft and it has been a very good transition. We are extremely happy with the service and extremely happy with the product.

Very easy to navigate loan servicing software with robust reporting capabilities.

Our money was well spent & I highly recommend this software.

I enjoy working with the LSS program, it is easy to use and the reporting functions allow me to generate my mortgage docs right from the program. Serious time saver on my part.

Transitioning from one software program to another in our business is a major feat, but Jeff Tremaine and his techs are absolutely super and have been a great asset to the transition.

The best part of the software is the customization.

This product is user-friendly and I haven't found anything it can't do to support our business. I love the product and I love working with all areas of Loan Servicing Soft.

The staff is friendly and prompt in response to our needs. We would highly recommend them.

We are very happy with this program and recommend it highly.

It was hell getting it migrated from NoteSmith. I think we were given the wrong engineer to start.

The type of servicing we do can be very complicated but LSS is very intuitive and easy to use. The technical support people very responsive and helpful.

We have 12 employees, we have been using the product for aprox 6 months and we love it. It is user friendly, the service has been great and most of all they respond to our needs immediately.

I can't begin to say enough good things about John, he is AMAZING. I have not asked him to do a single task that he was not able to perform.

It handles every aspect of servicing, insurance information, escrow analysis etc. The customer service support is exceptional.

We are impressed with the reports that are generated from the system, and when we asked for reports that we needed customized to our particular needs, they were done quickly and correctly.

We are a mortgage servicing company specializing in distressed loans.

US Dollar

Jungo is a mortgage CRM (customer relationship management) solution that is built on Salesforce. With countless integrations, Jungo can be fully customizable to fit your needs. Key features include: 

Marketing:
Let Jungo market for you. Jungo comes pre-built with email templates and drip campaigns for every type of contact in your database. That way, you can educate cold leads, nurture existing prospects, and delight past clients automatically! 

Automations:
Save time and automate repetitive tasks, emails, lead distribution, and more. Jungo is fully customizable to automate your workflow so you can focus on high-value tasks that close. 

LOS Integrations:
Jungo integrates with the top loan origination software including Ellie Mae’s Encompass, Calyx Point, LendingPad, Velocity, and Byte. That way, you can sync all of your loan data into Jungo and set up automations as you get more loans. 

Reporting & Analytics: 
Make data-driven decisions instantly with live data. Jungo has fully customizable reports and dynamic dashboards so you can oversee your entire business. 

Contact Management:
Easily segment your database to send more personalized and targeted messages to grow your pipeline. 

Secure Document Management:
Keep all client communication and documentation in once place with Jungo’s encrypted mortgage CRM. Already use Floify? Jungo has a direct integration with Floify. 
 
Sign up for a free demo to see how Jungo’s Mortgage CRM will save you time and grow your business! https://ijungo.com/request-demo/?click=softwareadvice




LongDescription

Escrow Management

Property Tax Management

Client Database

Third Party Loan Origination

Pipeline Management

Commercial Mortgages

Loan Servicing

Loan Origination

Lead Management

Electronic Applications

Residential Mortgages

Marketing Automation

Integrated Vendor Services

For Borrowers

Credit Reporting

Payment Tracking

Visual Presentation

Document Management

Contact Management

Customizable Reports

Document Storage

Activity Tracking

Sales Pipeline Management

Referral Tracking

Customer Database

Calendar Management

Lead Generation

Email Templates

Email Marketing

Sales Reports

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Customizable Templates

Calendar Sync

Reporting/Analytics

Contact Database

Third-Party Integrations

Task Management

Campaign Management

Audit Management

Compliance Tracking

Compliance Management

Interaction Tracking

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Jungo

In Person

Live Online

Webinars

Documentation

LOAN SERVICING SOFT is the most advanced Loan Servicing Software on the market!  Features: Automated Billing, ACH Electronic Payments, Borrower/Investor Web Portals, QuickBooks Integration. 

Optional Add-On’s: Doc Prep, Fund Administration, Metro2 Credit Reporting.  

We specialize in Private Money/Hard Money, Commercial, Construction-Line of Credit lending. Most of our users are Private Money/Hard Money lenders, Alternative lenders, Small Banks and Credit Unions, & Non-Profit/City/State/Tribal gov't.

Ultimately we are a guiding hand and trusted partner with deep knowledge in the areas of lending, loan servicing, trust accounting, banking and fund administration. 

Our systems can be ran via traditional installation and/or cloud including Amazon AWS and Microsoft Azure. We are fully integrated with technologies like DocuSign, QuickBooks, NACHA/ACH, Metro2, Equifax Experian and Transunion. 

Most importantly, not only do work with the above technologies, but we understand the overall space and this allows us to help our clients navigate the industry to implement robust and cost effective solutions.

LOAN SERVICING SOFT also provides the following features: online loan applications, automated decisioning, workflow and task management, credit pull, automated billing, collections, EFT/E-Check, electronic payments, escrow administration, cash drawer, bank core and banking systems. 

Contact us today and tell us about your current operation and needs. Chances are we can help!

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