All ManageEngine Network Configuration Manager Reviews

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Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Gets the Job Done

PROS

Configlets and Email notifications are useful when there is alot of other systems to take care of

CONS

the configlets have a weird way to be programmed

Reasons for switching to ManageEngine Network Configuration Manager

Solarwinds became vulnerable and a common target

Anonymous

10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

NCM - Great so Far

We are using NCM to make sure we have config backups of our network devices. In the future, we will explore the compliance and syslog change management piece.

PROS

Personally, I like the layout and the many different features. We are just getting started and have only scratched the surface but so far, its been pretty sweet. I would say there is a bit of a learning curve but that comes with most things. With a little trial and error, it is not too bad. That is not to mention support is great (thanks [sensitive content hidden]), they respond ASAP and get you to a resolution.

CONS

I think the inventory view could make it a bit more clear on what is managed on what isn't. For example, you might have a device that has the credentials applied and you can attempt to back it up but it might not be "managed". Maybe the icons could be more explanatory initially.

Reason for choosing ManageEngine Network Configuration Manager

Haven't fully decided yet as it is a team decision.

Aswin

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2024

Network Configuration Management user experience

PROS

Ease of usability and it provides a great set of features.

CONS

Need to go in depth to understand various features which requires additional training.

Prashanth Reddy

Gambling & Casinos, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2022

Review after using two years

In terms of config back-up and configlets it has done fantastic job whereas in terms of compliance and vulnerabilities it is not up to the mark.

PROS

Config back-up set up is the most liked feature in the application

CONS

Since there is the compliance report in the tool it should give the report for all the devices which are on-boarded to tool. In my case it was unable to give the compliance report for the HP Aruba devices

Reason for choosing ManageEngine Network Configuration Manager

Ease of implementation and usage

Martin

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Useful add-on

I like it but it took a while to find my way around. The support team are great and very helpful but some dedicated training videos would be good.

PROS

NCM is part of our Opmanager deployment so I didn't know much about it when we deployed it The more I use it the more i found out about it. It has some very useful features and is a very good bolt on for Opmanager

CONS

It is not well laid out. Not sure if this is because it is a bolt on rather than a standalone product but I feel that things are scattered about, instead of everything being under a single menu option.. There are two or three different ways to get to NCM specific components and this make sit difficult to find setting if you are unfamiliar with it.

Reason for choosing ManageEngine Network Configuration Manager

It came as part of the Opmanager suite so it wasn't a proactive choice.

Sebastian

Airlines/Aviation, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

NCM - Great Product for Configuration Archival

Really enjoy NCM. I have added this to my standard toolkit that I take with me when I change roles or companies.

PROS

Product was extremely easy to purchase and deploy. The cost was cheap compared to other tools out in the market. GUI is easy to use and very intuitive.

CONS

NCM lacks a bit of polish, for example some of the GUI elements could use some rework.

Sanjay Kumar

Computer & Network Security, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best options of Network Configuration

PROS

It is very easy to use and automates the Network Configuration for Backups and restoration and Compliance Check. It helps the Administrator to track, Monitor and modify configurations. Centralized control from Single Dashboard is the best feature.

CONS

Nothing special to highlight. This is as per my expectations.

godswill

Banking, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Good Network Solutions

PROS

the interface, the live chat options which i used yesterday, it was fast and reliable

CONS

not much, i feel like more can be done tho, but hey you are guys are in the good

Khaleel

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best tool for network management

PROS

Easy management and implementation of network management

CONS

Until now nothing. Still some functions need to completed.

Mustafa

Hospital & Health Care, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Managing network like a dream

PROS

options for managing and maintaining network.

CONS

no issue I found its suited my work need .

Daniel

Government Administration, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Good product for Cisco Users

I recently completed a cybersecurity audit which identified a lack of automated network config backup. This product was purchased to fill that whole, but it ended up being much more useful. I have used it to clean up all of my configs and it made increasing the security of my configs much easier.

PROS

This software is great for Cisco Users as it has a bunch of pre-defined templates available. I haven't found any Cisco equipment without a template so far. I really like the ability to create my own compliance rules and then easily create config-lets to automate correcting problems. For instance when I want to make sure that https access is disabled I create a rule that scans the config for "ip http server" and if it finds that it flags it as non-compliant. I can then create a quick script that will login to the switch, go to config mode, enter "no ip http server", write the config, and logout.

CONS

There are a few areas that could use some polish but nothing major. It doesn't always recognize new equipment during the discovery process. It will know that a device is there but not know what type of device. Once you manually assign the product type it works fine.

Reason for choosing ManageEngine Network Configuration Manager

I have had very good sucess with other ManageEngine products such as AD Self Service. They have very responsive customer service and are constantly providing improvements to their products.

Greg

Hospitality, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Manage Engine Config Management

overall good experience

PROS

overall appearance of app quick responsive and detailed

CONS

some device setup challenging not able to see what is needed at times

Reason for choosing ManageEngine Network Configuration Manager

better value for a new platform that cna expand with multiple other modules

Reasons for switching to ManageEngine Network Configuration Manager

security concerns overall performance and age

James

Automotive, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Perfect for us.

Our overall experience with the product was great. Their pricing is very competitive, the product was easy to install and configure, and in no time we were backing up the configurations of all of our network devices which is exactly what we wanted. We have also configured automatic change notification email alerts when any change is made on any of our network configurations.

PROS

The most important features for us are the automatic configuration backups of all of our network devices. NCM is very easy to use and very easy to implement.

CONS

I would like the ability for real time monitoring for our network devices with notification when they are no longer reachable. NCM alerts us via email when a device fails the hourly automatic config backup, which is nice, but quite what we would like from a monitoring perspective. However NCM is not a monitoring product and ManageEngine sells OpManager for that sort of thing.

Reason for choosing ManageEngine Network Configuration Manager

Familiarity with ManageEngine products (Desktop Central) and pricing.

Tim

Computer Software, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

NCM Review

Overall the product is very stable and works continuously. We've had a handful of issues, but the support team were great on identifying and resolving issues for us.

PROS

We backup all out devices hourly and have emailed change detection enabled, this is key for our global team to understand any changes made clearing showing the before and after changes.

CONS

We have some Cisco ASA Firewalls with multiple contexts which are only accessible from the mgmt context, so are not able to see each context in NCM. As a workaround, we use configlets to backup all context files by tftp instead. Also it would be great to have the open to change a device template attached to a device, currently if we want to use a different device template, we have to delete and re-add - which also loses all config change history.

Ganesh

Information Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

ME NCM is very cost-effective tool for small to medium size organizations.

ME NCM tool is easy to install and configure. Auditing and reporting of the tool is excellentBacking up process is good to schedule.Scheduling backup and configuration is good option.

PROS

The solution is very cost-effective and has better value than the provided feature. It's well-suited for small to medium-sized business organizations

CONS

AI-OPS related automated detection and response config backups will be added advantage.Testing functionality

Reason for choosing ManageEngine Network Configuration Manager

Good coverage and features for cost effective solution. Simple to configure.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

NCM Best Features

Managing many network devices, NCM helps me to backup configurations centrally. In addition, the orchestration and execution of scheduled scripts greatly facilitates the administration and management of assets based on customer requests.

PROS

- Programmable configlets - Centralized backup - Groups - Firmware vulnerabilities wanrnings - Integration with other Manageengine products - Accurate reports - Technical Support is fast to reply and also very kind and helpful

CONS

- Sometimes internal DB mantain deleted records indexes - UI is a little bit glitchy on certain menus

Vendor Response

Hey there, thanks for your valuable feedback. Please write to us ncm-support@manageengine.com at so that we can assist you.

Replied July 2020

Raghesh

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

NCM for Network Management

Automatic config backup and alerting on config changes are really helpful. EOL EOS updates is another benefit we are getting from NCM.

PROS

Configuration backup feature is mostly used and it helps our Network administrators to backup configurations with ease.

CONS

Current Dasboard is ok however there is a room for improvement.

Sampath

Apparel & Fashion, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Best NCM application for cooperate business

We have install NCM Plugin application with OpManager system. Saving my lot of time. we have setup all the alert systems with NCM if any changes we are receiving alert. NCM functioning level is very smooth.

PROS

Scan vulnerabilities is the main advantage. Device configuration backups, we can automate with restore . If any unauthorized access to devices generating instant alert for device admins. We can keep device configuration track for compliance activities. Saving lot of manual working time with ManageEngine NCM application.

CONS

Lot of patches are releasing, upgrade activity will have to regularly. I don't have any least point to mention about application.

Walter

Education Management, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Good software

PROS

As a user of ManageEngine Network Configuration Manager, I found its intuitive interface, powerful network management tools, and effective configuration management capabilities to be the standout features.

CONS

As a user of ManageEngine Network Configuration Manager, I found the reporting functionality to be lacking in terms of customization options and graphical representations of data.

Jordan

Hospital & Health Care, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

NCM is the Real Deal

PROS

Real time change managment is the most used feature for me, being able to make changes in real time and montior any changes being made. All while prevent anyabody from making changes which might impact the network. Config Managment has replaced SCCM for me and being able to also automate task is a real game changer.

CONS

I find it difficult using the Auditing feature. Its design and layout make it hard to really capture the information i want.

Peter

Health, Wellness and Fitness, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Great Customer Support

We mainly use NCM to ensure that we have usable backup in case of critical failure

PROS

Product is easy to use but when issues do occur the support is great

CONS

I sometimes feel that the different elements of the opmanager suite don't hang together as seamlessly as they could, the information is always there it just finding it.

Reasons for switching to ManageEngine Network Configuration Manager

Cost

Adam

Hospital & Health Care, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Discover your Network

PROS

Device discovery makes my life so easy, by discovering and recording devices on the network so i can find devices quickly and also provides informative inventory to help when auditing. Config Backup allows me to ensure all configs are backed up and ready to use in case of diaster.

CONS

Not the least favourite but compliance to industry standards is not required for my network and my company.

Raghu

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

NCM review

Overall satisfied with NCM product. as well as customer support.

PROS

Ease of Management and initial setup. Good to keep us MSB and configurations backup

CONS

Multiple options sometimes confusing.sometimes hard to find Troubleshooting documents

Erina

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Always ensures network compliance and manage configurations effectively

PROS

1. The tool always monitor internet device, traffic in teal time and quickly detect issues and anomalies.2. Auto backup configuration of network devices.3. Alerts and notification when change configuration or compliance violations.4. Implement role-based access control.

CONS

The tool ensure a smooth using experience. No cons

Laxmikanth Rao

Financial Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Manage Engine Products - AWESOME..!!!

In One Word it is AWESOME..!!!

PROS

Pricing..!!! is more effective when compared with other products.

CONS

Almost good, but need be more keen on Org. requirements

Showing 1 - 25 of 107 Reviews