I love that you can set the privacy settings, as well record whether someone is under 18 or deceased, etc. I love that this system automatically assigns constituents to their local chapters.

Some of the set up of a report is difficult. You have to have a domain set up in order to select the correct fields.

The user interface is very friendly and intuitive. There are a ton of ways to find the information you need and built in tools to make your research more effective.

Each company has its own set of business rules. Sometime that can be confusing to know that everyone is following the same rules.

My main complaint is that I continue to have to use Pledgemaker and a FTP site.

Great for basic needs of a nonprofit organization, great customer support.

The customer service seems to be lacking - canned reports will be broken, and when we ask for help, ClearView already knows what's wrong, but hasn't done anything to fix it.

Support staff is always friendly and knowledgeable. Always a great experience.

It's hard to run a lot of SQL reports in a timely manner. I don't know what the problem is here.

The search and entry features are easy to use. I like the ability to search by donation amount and donor name Integrated emails is also a great feature.

We also need to track a lot of data such as magazine subscriptions, volunteers, field offices (units), pledges, memberships, and most importantly, donor prospects.

Generating targeted mailing lists is a bit difficult.

It has so many features we don't know how to use them all. It is great project if you want to use data to improve youe fundraising.

It is fairly easy to use and navigate, I like the custom dashboards and prospect profiles. I also like the feature for recording actions with prospects.

I love the folks at Softrek Support, they're always quick to respond and wonderfully helpful. Customer Support is good.

It's pretty user friendly, clear dashboards, connection with WealthEngine, number of canned reports.

Still have some trouble generating some reports.

Does not allow for multiple contacts in an organization record. Reporting is clunky and the query function is nearly useless.

Overall I like the functionality and capacity.

Lots of capabilities for our business and great reports and tools to help us see how we're doing.

The software is easy to access and pretty straight forward how to use.

Overall, I have been a pleased customer for 23 years. I feel like the company worked better when Dave Spacone was running it day-to-day.

I'm disappointed, of course with the cost since our annual bill for moving from self-hosted to PMOL will eventually jump by ten times. The report function is pitiful.

I like the dashboards and the reports I do know how to run are very useful. We use it in coordination with our national office and our staff member there helps us make better use of the program.

It is a good day by day tool. I like that in the case of my organization it is integrated with our finance and accounting system.

It is good out of the box product, I like that the information is not clustered in one place.

It is intuitive, has good customer support and a great users group.

The Timberlake team/developers continue to investigate. I think all the people at Timberlake are very helpful, friendly, supportive and knowledgeable--and quick to respond if there is an issue.

The best thing is the outstanding customer service. They are very responsive, helpful, and timely.

We've been using Timberlake for over 5 years. After months of researching AMS solutions, Timberlake was the best fit for our small business and small budget, and continues to be today.

We also really appreciate how easy it is to manage our website through the AMS. It's nice to have everything in one spot.

We've been thrilled with the robustness of the admin side of the site and, more importantly, our members are very happy with some of the new features were offering them via Timberlake.

We like the easy of using the system the most. It is very intuitive and updates are being made all the time.

I felt like staff was spread especially thin during set up phase which caused long delays.

We have built workarounds, and worse, accepted the limits of this software. Both on the database side and the website side.

Not having a functional certification database option is what we dislike the most.

He kept us on task and on our timeline. The event management was a huge improvement to what we had previously.

Was happy with price and concierge service for implementation.

Recurring problems with members not receiving password reset emails.

The Support team (avaibale directly on the phone or via email) is a true joy.

In reality, NONE of what we were promised has been possible. These are just some of the problems.

What I have is much better than the previous versions delivered to my membership.

I have found that the product is easy and intuitive.

We are actively looking to replace them and will cancel our membership as soon as we can find an alternative. One of the worst vendor I've ever had.

Implementation process can be very difficult at times as the customer point of contact is usually a novice such as myself.

Our experience with Timberlake's membership software has been wonderful.

I have not yet come across a feature that I don't like.

The software gives good features at a good price point which allows small nonprofits to expand their management tools without breaking the bank.

I can honestly say that Timberlake is a great software for AMS solutions, and it's very user friendly.

Outstanding software, supported by outstanding people. Highly recommended to anyone or organization.

System is simple, but missing some of the common sense details I would expect.

Overall we are happy with our migration to the rep. It meets our needs as an organization and our members.

Bad experience from implementation to daily use. Created more problems than solved.

US Dollar

ClearView CRM by Softrek is a software solution that gives nonprofits the tools they need to manage both their fundraising activities and their donor relationships.


ClearView CRM includes a suite of applications that bring together donor and fundraising information, both on and offline, into a single customizable database. Using this information, organizations can analyze donor relationships, stay up-to-date on staff activities and have access to real-time data.


ClearView CRM's user interface can be customized both at the individual and organizational level. Softrek's typical clients have operating budgets over $5 million; their products can be scaled to support large numbers of donor records. It is suited for a number of nonprofit verticals: animal welfare, environmental, faith-based, health care, museums and more.


ClearView CRM manages both online and offline fundraising and donor management. It tracks everything related to users' solicitation and constituents. ClearView CRM supports all administrative and operational tasks, while its Online Marketing Suite helps organizations better engage their donors online, with a donor portal, online event planning and online giving. 



LongDescription

Recurring Giving

Online Giving

Committee Management

Payment Processing

Online Forms

Dues Management

Contribution Tracking

Social Media Management

Donor Discovery

For Nonprofits

Member Database

Accounting

Contact Management

Email Marketing

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Fundraising Management

Social Media Integration

Volunteer Management

Event Management

Receipt Management

Dashboard

Pledge Management

Reporting/Analytics

Donation Tracking

Donor Management

Campaign Management

Web browser (OS agnostic)

Pricing information is provided on request by Doubleknot.

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ClearView CRM

In Person

Live Online

Webinars

Documentation

Naylor AMS is a cloud-based association management software designed for small and midsize companies. It offers application management, membership management, job boards, dues management and website management functionalities within a suite. 

Naylor AMS features website content management, which allows web administrators to create business websites using default templates. Users can also include a member portal for customers to save their credit and debit card details. 

The product offers membership management which enables users to create member profiles with information such as phone numbers, transaction histories and invoices. It also enables users to manage fee structures, member types and renewals. Users can send automated email reminders with messages about as late fees and membership renewals using stored contacts. 

Naylor AMS is available in a variety of pricing plans. 

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