Great! Awesome team to work with. Easy to install and talks to our PMS.

Ability to connect customers with staff who can deliver on their requests.

Nothing really. It is a great solution!

Overall I am satisfied. Great system to have.

Security fraudulent checks. Helps with scammers.

Submits if guest doesn't enter an from date

Canary offers the ability to send messages to guest directly and allows guest to request certain services right off their phone. It is very easy to use and there are rarely any issues using this software

The least liked feature about Canary is the photo capture of guest ID which sometimes are submitted blurry which does not allow for employees to write down personal information properly.

Overall, we love Canary, it really has been helpful in what we do and what our goals were for our time share guests. The guests seem to really enjoy the ease too!

Since the time of Covid, our company needed a way to improve how we interact with our guests in the event we cannot be there with them live and in person. This does just that task and its very convenient.

There is ONE thing I don't like and that is the use of my phone. I can't get canary to just have guests text my phone their their added phone number and Canary needs an app! I have to use a web browser on my phone to send messages if I am on the go and its not mobile friendly.

Canary makes it easy for our guests to get a lot of the check-in process done before they get to us! This includes adding vehicle info and uploading their photo Identification and their digital signature! And even request extras they may need while staying with us. This makes it to where when they get to our location, All they need is to pick up their key at the front desk and they are all checked in!!

Canary makes everything so simple to use, I don't believe there is anything not to like about this software!

This is by far the easiest and best program I have ever used.

Canary is the easiest way to communicate with guests. We can focus on our guests independent needs and requests prior to arrival.

I am not a fan of the fact that when they submit their Canary it is not in alphabetical order.

Overall extremely pleased with it. Feel like I can't do my job without it now.

I love the fact that my life can stay organized for contracts and authorizations in the sales world

It is a little costly but worth it in my opinion.

It's super easy - user friendly and efficient!

Nothing! Truly a seamless, contactless solution for daily needs

Canary has made my work life so much less stressful by taking away the worry of having guest credit card information in my possession. I've been doing this for over 20 years and have never felt more comfortable with a payment process system. Thank you!

It changed a little a few months ago. I was a little thrown off by that. I now see that the changes made it even easier to use.

very vey good, ususally it takes a lot for me to admit that

very user friendly, very easy and clear, good quality program

at this point did not see anything that would bother me when using it

Now my guests feel much secured and peaceful with sharing the card details which was difficult in the past

Canary is user friendly and saves the guests from the cyber threats which is one of the important reasons most of the companies have switched to canary.

Adds one extra step for cc authentication which is actually good in terms of security..

It makes contactless check-in fast and secure for the guest. This really helps with late night arrivals.

I do not have any complaints about the system.

Excellence and reliability. Efficient and secure.

Simplicity and friendly connectivity with users

There is really nothing to dislike about Canary

The thing I like most about the Canary services is how user friendly the website is.

Nothing comes to mind, my Resort has been using Canary for quite some time now and we never experience any issues.

Canary is easy, fast and very user friendly.

I like everything about Canary, we use it daily and are very satisfied

User-friendly, high-quality system that provides maximum protection for guest information.

User-friendly, high-quality system that provides maximum protection for guest information.

I haven't explored all of what it has to offer but I have not ran into anything that i have disliked.

Fraud Prevention: Verifies card authenticity, reducing the risk of fraudulent transactions. Customer Confidence: Instills trust by showcasing a commitment to security.

No Complaints at this time - maybe have properties a required choice every time

The ease of use when sending a credit card authorization to guests as well as the security of it makes me feel at ease.

None Since we have switched over to Canary the process has been seamless and a lot easier for all involved.