All ChargeStripe Reviews

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Monica

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Quick and Easy

It has been a quick, easy way to accept credit cards with reasonable fees.

PROS

I like the photo function that precludes the need for a card reader. I also like that there are no extra fees, just the per transaction fee with Stripe.

CONS

Multiproduct orders with discounts can be a bit clunky.

Reason for choosing ChargeStripe

Per transaction fees.

Reasons for switching to ChargeStripe

Monthly fees of $39, even when I didn't have a sale. Card swiper didn't engage well in the socket with my phone case in place.

Vendor Response

Hi Monica, Thanks so much for your review! We're glad you're enjoying everything. ChargeStripe Team

Replied December 2019

Christie

Medical Devices, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Easy to Use

PROS

I like that I am able to implement it into my website. So each time a customer makes a purchase, it goes through Stripe. Stripe makes it easy for me. They send me an email each time I get an order. The fees are reasonable as well.

CONS

I haven’t found anything that I don’t like about it as of yet.

Reason for choosing ChargeStripe

Much easier to use.

Reasons for switching to ChargeStripe

Stripe looked more professional and was easier to use.

Vendor Response

Hi Christie, Thank you for taking the time to review ChargeStripe! We currently do not offer a web portal, could you shoot an email over to hello@chargestripe.com so I can further understand? It would be much appreciated! Thanks, Joey | ChargeStripe Team

Replied December 2019

Kasey

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Very convenient

PROS

It’s a convenient and easy way to start seeing revenue as a new business owner.

CONS

The fees are higher then using a bank merchant.

Vendor Response

Hi Kasey, Thanks so much for your review! We're glad you're enjoying everything. Joey | ChargeStripe Team

Replied January 2020

Emily

Education Management, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Great Way to Track Payments

Overall I really love the software and will continue to use it.

PROS

I love this software and the ease and use of it.

CONS

It's not always correct with when money will be entering my account. I see that it changes, maybe a glitch.

Reasons for switching to ChargeStripe

I needed a better user friendly software

Vendor Response

Hi Emily, Thanks for the review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

Replied December 2019

Fionnbarr

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Easy to use, slightly expensive

PROS

We use it for our Online presence. Easy to set up, easy to access and payments always come through. Nicely on top of the changing secure authentication requirements

CONS

It's on the expensive side - transaction fees are too high for smaller volumes

Reason for choosing ChargeStripe

Ease of use where an organisation hasn't a dedicated IT dept

Vendor Response

Hi Fionnbarr, Thanks for your review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

Replied December 2019

Christoph

Sports, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed December 2019

ChargeStripe review

PROS

it simply works, admin responsive, easy implimentaion

CONS

fees are too high, that's all. would be great if they'd be less than paypal

Reasons for switching to ChargeStripe

fees too high and not responsive admin

Vendor Response

Hi Christoph, Thanks for your feedback and review. I'd love to chat about anything else we might be able to improve on. Shoot me an email at hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

Replied December 2019

Catherine

Cosmetics, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2019

Shopify

Amazing, as a first time e commerce and charging business owner I have been so impressed with how accessible this product is.

PROS

- ease of use - affordability - compatability with e commerce shopify

CONS

- doesn't take eftpos cards (only credit cards) - no point of sale material tools available in NZ - charge per sale could be lower (there are cheaper alternatives)

Reason for choosing ChargeStripe

Didnt have time to research others.

Vendor Response

Hi Catherine, Thank you for taking the time to review ChargeStripe! I'd love to chat more about your concerns, could you shoot an email over to hello@chargestripe.com so we could see how we can help? Thanks, Joey | ChargeStripe Team

Replied December 2019

Ben

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Easy to use

PROS

You don't need a card reader. It was very easy to use and not technical.

CONS

Takes a while to get funds but that is true of all charge companies.

Reason for choosing ChargeStripe

fee structure

Reasons for switching to ChargeStripe

Card reader didn't work well.

Vendor Response

Hi Ben Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team

Replied December 2019

Jorrin

Leisure, Travel & Tourism, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Simple to set up - but depth if you want

No problems. Always been good.

PROS

Easy for non tech person to set up and implement Take payments on the go cost effective.

CONS

Cant think of anything. It’s very simple to use so not much to find fault with.

Reason for choosing ChargeStripe

Connected with Stripe easily. Strip has many benefits

Reasons for switching to ChargeStripe

Money saving.

Vendor Response

Hi Jorrin, Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team

Replied December 2019

Anonymous

1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Fully automated

The two or three big players in this field don’t run a lightweight, straightforward, no frills model as clean as this one.

PROS

Started with this company when it advertised as being the least expensive solution for (credit) card processing. Industry changed, but I’ve used it as a backend for the ember ship site, and seems to work better, more seamless. No mess, no fuss — once set up.

CONS

Some of the backend elements were confusing, but eventually sorted it out.

Reasons for switching to ChargeStripe

less overhead.

Vendor Response

Hi there, Thanks so much for your review! We're glad you're enjoying everything. ChargeStripe Team

Replied January 2020

Sarah

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

What a boon!

Having used two other brands - Payleven & Worldpay Zinc - Stripe is: 1) easier 2) quicker 3) more convenient 4) better value

PROS

being able to charge a client using a phone app alone - with no need for the extra box /device

CONS

The website portal can be very confusing. Tracking who's paid what and when is not as easy or clear as it could be

Reasons for switching to ChargeStripe

With WPZ I had to use a box that was supposed to connect to my phone via BlueTooth but often didn't work. So I used to email payment links which would then expire after 5 days. All very irritating and time-consuming.

Vendor Response

Hi Sarah, Thanks for your review of ChargeStripe! I'm glad to hear you're enjoying the application. I think you may be referring to the Stripe website here though? Shoot me an email over at hello@chargestripe.com and I'd be happy to chat more! Thanks, Joey | ChargeStripe Team

Replied December 2019

Debbey

Non-Profit Organization Management, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Stripe is a great tool

It's been great, if we had a swipe option it would be better

PROS

The ease of processing transactions on the backend makes it great

CONS

Not having the ability to have a swipe device to use on site for processing transactions

Reason for choosing ChargeStripe

Great reviews and no problems when volume processing is high

Vendor Response

Hi Debbey, Thanks for reviewing Charge! We do offer card reader options. Send hello@chargestripe.com a quick message and I'll help from there. Thanks, Joey | ChargeStripe Team

Replied December 2019

Mike

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2020

Still loving it

PROS

This software is self explanatory and is user friendly

CONS

If it’s not broke don’t fix it. This is a good moto to live by

Vendor Response

Hi Mike, Thank you for so much for your review, we are grateful for your feedback. Team ChargeStripe

Replied May 2022

Josh

Farming, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2019

Easy and reliable

PROS

Chargestripe is great payment system that works reliably and makes sure we capture all of our online booking payments meaning we don’t have to chase payment.

CONS

Nothing has been a problem for us, so don’t have any cons

Vendor Response

Hi Josh, Thanks for your kind words and rating! We're happy to hear everything is running smoothly. Let us know if there is anything we can do for you. Thanks, Joey | ChargeStripe Team

Replied December 2019

Joshua

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Charge Rite with ChargeStripe

All of our debit/credit sales and donations are processed with ChargeStripe. Overall, I couldn’t be happier with this service.

PROS

It’s easy and convenient to use with very low fees. ChargeStripe has been a lifesaver. Without ChargeStripe we would not survive.

CONS

There aren’t any aspects to this service that I don’t like. ChargeStripe is through and through a great service.

Vendor Response

Hi Joshua, Thanks so much for your review and for taking the time to share your thoughts with us. Team ChargeStripe

Replied May 2022

Austin

Farming, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Charge stripe cards processing

PROS

Very easy to use and integrate. Setup is a breeze.

CONS

The price per swipe is a bit higher but otherwise it’s fine.

Vendor Response

Hi Austin, Thanks for your review! I'd love to chat about anything else we might be able to improve on. Shoot a message over to hello@chargestripe.com Thanks, Joey | ChargeStripe Team

Replied December 2019

Erika

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2019

Easy to use.

PROS

Our use is within our electronic health record system. It’s easy to use and automate.

CONS

I haven’t experienced any cons yet. I don’t anticipate issues.

Vendor Response

Hi Erika, Thanks so much for your review! We're glad you're enjoying everything. Joey | ChargeStripe Team

Replied January 2020

Kevin

Arts and Crafts, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2019

Great App thgat frees up trade

It makes market trading straightforward and profitable

PROS

Ease of use and connectivity is great, and can be used anywhare

CONS

The fees are offputting but it is preferable to customers going elsewhere

Reasons for switching to ChargeStripe

Costs and difficulty using the paypal reader

Vendor Response

Hi Kevin, Thanks for your review! Glad to hear you're enjoying everything. - ChargeStripe Team

Replied December 2019

Cameron

Health, Wellness and Fitness, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

5 Stars from Punch Gunk

All of our online and in person credit card sales are processed through Stripe and WooCommerce and the integration is seamless. We don't worry about credit card processing.

PROS

Stripe is seamless and convenient. The mobile app is the best tool for sales at trade shows.

CONS

I would prefer to pay a lower percentage

Reason for choosing ChargeStripe

Online store integration.

Vendor Response

Hi Cameron, Thank you for reviewing ChargeStripe! Glad to hear everything is running smoothly. Thanks, Joey | ChargeStripe Team

Replied December 2019

rober

Media Production, 2-10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2019

It could have been custom made for me

Exactly what I needed at the right time. Very pleased with it.

PROS

It was quick and easy to install. It pretty well worked off the bat. Scans correctly most of the time. I didn't want the hassle of using an extra reader and Charge was the solution.

CONS

There really wasn't anything to dislike.

Vendor Response

Hi Rober, Thanks so much for your review and kind words. It feels like it was made for you because..it is! If you ever feel like we're missing a feature, don't hesitate to reach out to hello@chargestripe.com so we can get to work. Thanks, Joey | ChargeStripe Team

Replied December 2019

Maria

Consumer Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed December 2019

Quick and easy

Overall quick, easy, and efficient. Money always gets to my account super quick. It’s a no brainer to operate and for low volume business like mine it’s been great

PROS

No set fees or additional equipment needed. Super easy for low volume accounts

CONS

Not very customizable. Need to be able to change tipping percentages

Vendor Response

Hi Maria, Thank you for the review! I'd love to chat more about customization options with you. Shoot a message over to hello@chargestripe.com and I'll be on the other side waiting. Thanks, Joey | ChargeStripe Team

Replied December 2019

Paulo

Leisure, Travel & Tourism, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

It's very useful

PROS

it allows us to charge our customers once we meet them so they can pay by card.

CONS

We can't have an invoice for the stripe fees.

Vendor Response

Hi Paulo, Thanks so much for the review! I'd be happy to help with the invoice issue. Please reach out to hello@chargestripe.com and I'll help from there. Thanks, Joey | ChargeStripe Team

Replied December 2019

Ashley

Real Estate, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2019

PERFECT SOLUTION FOR CHARGING CARDS WITH NO STRIPE READER!

PROS

I needed a way to charge cards at a holiday benefit sale and didn't have a stripe reader attachment for my phone. I found this product online, downloaded it from the app store and was up and running quickly!

CONS

Sometimes it felt a tiny bit clunky to have to type in the credit card number, but hey! I didn't have to buy a card reader!

Vendor Response

Hi Ashley, Thank you for taking the time to review ChargeStripe! Glad to hear you're enjoying everything. Thanks, Joey | ChargeStripe Team

Replied December 2019

NICHOLAS

Transportation/Trucking/Railroad, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Great mobile system for billing clients in the field

Easy to use mobile solution which suits perfectly our requirements when billing clients in the field

PROS

Easy to use interface. Reimbursement facility which can prove very convenient

CONS

Can't think of anything that the systel lacks

Vendor Response

Hi Nicholas, Thanks for the review! Appreciate the kind words, please don't hesitate to reach out if you should ever need anything at all. Thanks, Joey | ChargeStripe Team

Replied December 2019

Sanford

Packaging and Containers, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed December 2019

Great App For Charging Customers for Good & Services

You must already have an account with Stripe in order to use this app. Figured I should mention that.

PROS

I like that it is so simple to use. You just enter the amount and the customer's credit card info and that's it. You can even scan the customer's card with your camera. This app is free!

CONS

Nothing bad to really say about this app.

Vendor Response

Hi Sanford, Thanks for your review! Please don't hesitate to reach out to us if you need anything - hello@chargestripe.com - ChargeStripe Team

Replied December 2019

Showing 1 - 25 of 32 Reviews