All Mercado Pago Reviews
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Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
The Mercado Pago application shows excellent results
I produce handicrafts and this application is extremely useful for me, as in addition to providing me with savings with operations such as CDB, CBI, Cryptocurrencies, it also allows me to issue and make payments by slips, card and generate income. I don't have any problems using the application, as the tariffs and fees applied are low cost, in addition to being extremely practical and easy to use.
PROSwhat I like most about the paid market is its practicality and the speed of banking operations.
CONSI think the most underrated function of this app is the presentation of duplicate receipts. This feature is somewhat hidden, which I consider to be the only defect of the application.
Eduardo
Cosmetics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Mercado Pago is a good option to recive payments of your customers
Mercado Pago is easy to my customer to use. They can pay throught differents ways like: credit card, debit card, transfer or pay at store o pharmacy.
CONSThe reports is complicate to know how much of your customer pay with a promotion of months without interest.
Bruno
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
my opinion about the paid market
It is a very good app, almost without any problems and the money is very safe in the bank.
PROSVery good, makes instant payments and is easy to use
CONSThe application blocks the user's account without even reaching the first month of delay of any purchase made.
Victor Daniel
Cosmetics, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
Excelent app
I have nice experience about Mercado Pago, it has everything I need for the customers purchases good experience
PROSMercado Pago is the easiest app to process de payments
CONSI don't like that the analytics are limited and not useful
Reason for choosing Mercado Pago
Because is easier and the support is faster
Alanis
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Mercado Pago Review
I have been using Mercado Pago for years. For me, it is a great payment software, I use for recive bills from multiple platforms, I also use for charging clients. What I like about is the option of credit card charging.
CONSWhen you need to link the paid market with some ecommerce platform, if you are new to systems it can be very difficult. I think the platform could be more user friendly
Paloma
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
I really like the paid market because it is an application where I find everything I need easily and
I make daily sales where qr code or generate personalized link with the customer's name and the amount to be paid. The moment the customer makes the payment, I am already notified and the amount immediately appears in my account.
PROSI really like how easy it is to use the app. I can simulate how much I will receive when making a sale on credit. For me, what attracts me the most is being able to make the sale and charge via link or qr code.
CONSThe "your business" icon is very hidden. I believe it would have to be on the home screen.
Sirlene
Government Administration, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best payments app!
With Mercado Pago I solve various financial processes, easily and effectively, making daily work easier.
PROSI use the application daily to make several payments and transfers and I still count on the practicality, speed and efficiency of the software. With a simple and intuitive interface, it facilitates the accomplishment of the work and the management of the business.
CONSI like every aspect of the software and I have no difficulty using it.
Elisa
Program Development, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Digital wallet with sales features great option for companies
Overall the app helps a lot in financial control for your day to day
PROSthe ease of generating forms of payment for my clients and the ease that the client has to make the payment helps a lot in the day to day.
CONSThe way to configure the payment methods sometimes leaves us confused, but the simulation gives a direction on how to do it.
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
mercado pago an easy way to manage your money
In general, the experience is good, the application interface is easy to use, you do not need to go to any branch since everything is online and through the application, the support or customer service is through whatsapp, which makes it easier to solve any type of concern or question, a very good debit account application with great benefits
PROSIt is a savings account that handles debit card but that offers many options, such as payment of services, electronic transfers, investments, payment through qr or link, credit and many more options, as well as offers to use it to pay
CONSIt is known in Latin America and not so much worldwide, so it can only be used in certain countries and within these only some handle the payment method that is the one they recommend the most, which is with the QR code, so it cannot be take advantage in all stores, but hopefully soon more businesses will join this way to get the most benefit
Omar
Animation, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2022
You can do a lot of things on this bank app
the fact that you can pay for multiple services already makes it an application that you can use on a daily basis, regardless of all the banking services it represents
PROSYou can buy tickets for theater, pay at restaurants, pay services as electricity bill, or the internet bill, and, if you have a small business, you can use it to charge your customers, and you can even buy or rent a payment terminal.
CONSSometimes the payments or the money you put into your account takes too long to arrive, and this is something that does not happen with other bigger banks
Alan Smyth
Photography, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
Receber com Cartão de Crédito sem Maquininha
Envio link de pagamento pros meus clientes e recebo o valor na hora e ele tem a comodidade de dividir no cartão. Ajuda muito a fechar vendas pois o Mercado Pago já é conhecido, então meus clientes tem confiança de colocar os seus dados no link.
PROSDe poder dividir pros meus clientes no cartão sem precisar ter uma maquininha de cartão, o cliente preenche na hora os dados como se fosse uma loja online e nem precisa confirmar o cartão. O que gera uma confiança em mim e no método de pagamento.
CONSOs juros pro meu cliente poderia ser menor!
Reasons for switching to Mercado Pago
Inconveniente ter que ficar confirmando cartão.
Manoela
Staffing and Recruiting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Bom
Utilizo pela praticidade, mas tem itens que deixam um pouco a desejar.
PROSÉ simples começar a utilizar o software e também é bem conhecido, o que gera credibilidade.
CONSO alto índice de cancelamento de pagamentos com cartão, também os relatórios gerenciais e extratos.
Reasons for switching to Mercado Pago
Pois achei as taxas do Pagseguro mais altas e o Mercado Pago é um pouco mais prático.
Alejo
Accounting, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Mercado Pago, La nueva forma de pagar
Mercado Pago es una aplicación muy útil, perfecta para remplazar la billetera clásica y los cajeros automáticos, tenerla instalada en tu móvil me a ahorrado largos tiempos de espera a la hora de realizar pagos en comercios físicos, y su tarjeta prepaga es algo muy útil, sobre todo para darles a los más pequeños de la casa una forma de llevar sus ahorros de una manera mucho más segura que tenerlo todo en efectivo.
PROSExisten muchas razones por la cual uso mercado pago para realizar transacciones de todo tipo, pero la principal es la facilidad en su uso, simplicidad, eficacia y seguridad, está app a remplazado a los cajeros y por varias buenas razones!. Además de que la aplicación cuenta con una tarjeta prepaga la cual es totalmente gratis y puede ser pedida mediante la aplicación, con tiempos de entrega muy cortos.
CONSPocos son los aspectos negativos de la app, ya que como mencioné anteriormente, es muy simple y fácil de usar, pero es cierto que frecuentemente la app recibe quejas de gente mayor quejándose ya que la aplicación no tiene algún tipo de ajuste de accesibilidad o algo por el estilo, cosa que puede resultar hasta peligroso, ya que es sabido que el principal objetivo de estafas telefónicas suelen ser adultos mayores, y está app suele ser el principal medio por el cual se llevan a cabo esas estafas. Fuera de eso, no pude encontrar otros puntos negativos.
Thiago
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed May 2023
Boa opção para receber pagamentos online
Funciona bem e tem garantia de chargeback, porém as taxas são altas
PROSPossui uma boa taxa de aprovação de pagamentos e também uma ótima estabilidade, além de passar segurança para o cliente pela tradição que possuem no mercado. Possuem boas opções de segurança tanto para o vendedor quanto para o cliente
CONSTaxas muito altas, especialmente para pagamentos a prazo. Única opção de receber o valor da venda de maneira antecipada. Não é possível receber em parcelas com uma taxa menor
Reasons for switching to Mercado Pago
Alta taxa de reprovação do meio de pagamento usado anteriormente
Ana
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Ventajas y desventajas de Mercado Pago
En general no he tenido muchos incovenientes con Mercado Pago, me es muy util y facil de usar, me ayuda a ahorrar mucho tiempo al poder realizar pagos de servicios, transferencias y compras
PROSLa app es muy fácil de usar, te permite realizar todo tipo de compras (online y presenciales), invertir en tan solo unos clics, es ideal para realizar todo tipo de pagos, enviar dinero a amigos y transferir a bancos .
CONSEl centro de ayuda lejos de ayudarte, te hace perder horas en una llamada donde no te solucionan nada y luego te cortan, se torna muy dificil que te brinden una solucion a tu problema
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Mercado Pago la mejor billetera virtual
Mi experiencia es súper satisfactoria, he cargado todas mis tarjetas de débito y puedo manejarlas todas desde un mismo lugar
PROSLo que más me gusta es que puedo utilizarlo para todo, para pagar servicios, para recargar el tele o el celular, para cobrarle a mis clientes, para pedir plata prestada. Para hacer compras online...
CONSNo hay nada que no me guste , es súper funcional e intuitivo.
Reasons for switching to Mercado Pago
Porque uala es lento y no pude cambiar nunca la clave de la aplicación para poder realizar pagos y recargaa
Luis
Verified reviewer
Sports, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Mercado pago
Buena experiencia la uso mucho la app la recomiendo
PROSMe gusta la cantidad de cosas que trae la app Desde poder tener un point de tarjetas de crédito para poder cobrar en tu negocio a poder vender online y hasta realizar todo tipo de trasferencias trasparentes
CONSMe gustaría que aya un fusiones para poder comprar criptomonedas o que haya una de Mercado pago. estaría bueno que haya una función para comprar y vender dólares y otras monedas.
Federico
Individual & Family Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Rapidez y practicidad
Rapidez en el procesamiento de pago. Practicidad a la hora de recibir pagos de terceros y transferencias. Pagos de bienes y servicios.
CONSNinguna, cumple a la perfección el objetivo de su uso
ana belen
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
excelente servicio
la seguridad y sobre todo los inetreses, al hacer que nuetsra plata no pierda valor.
CONSlos intereses de las cuotas y las comisiones.
Eduardo
Verified reviewer
Design, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Mercado Pago un buen sistema de pagos
Uso Mercado Pago para recibir y realizar pagos dentro de latinoamérica y hasta el momento todo a ido muy bien. Lo recomiendo mucho para aquellos emprendedores que buscan una solución de pagos cuando sus países no aceptan PayPal.
PROSMercado Pago es un sistema para recibir pagos muy fácil de usar, muy seguro y de fácil implementación.
CONSSu atención al cliente suele demorar mucho, sin embargo, son pocas las ocasiones en las que he requerido comunicarme con ellos.
Susana Liz
Performing Arts, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Mercado Pago es mejor billetera
Es práctica, económica, súper funcional y además tiene ventajas increíbles. Podes.acceder a créditos con un solo click. Súper potente!
PROSEs simple, rápido, intuitivo y funciona perfecto. Tiene muchísimas ventajas porque podes generar ganancias con solo tener movimientos. Es genial
CONSMe encanta todo. Le agregaría un conversor de divisas para que pudiera usar la misma aplicación.
leonardo
Logistics and Supply Chain, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
mercado pago
é um ótimo banco, uso diariamente e não achei nenhum problema
CONSnão achei nada de errado com o mercado pago
Santiago javier
Farming, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Excelente
La rapidez en las transacciones y la agilidad para los pagos
CONSNada, es un software muy efectivo y con mucha agilidad
Camila Maylen
Telecommunications, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2022
Tu negocio en un solo lugar
Me genera una forma rápida y eficaz de poder gestionar mis consumos en un solo lugar
PROSLo que más me gusta es el poder generar cobros, transferencias, pagos sin tener la necesidad de llevar toda tu documentación encima. En una sola aplicación tenés todo lo que necesitas.
CONSCreo que le faltaría una forma más directa de poder tener una atención al cliente y de forma personalizada
Reasons for switching to Mercado Pago
Me ofrecía más herramientas y no solo poder ingresar dinero y transferir
Josiane
Apparel & Fashion, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
I like the paid market because it is an easy to use application
I like the Paid Market application because it is easy to use, and because it is completely safe for its users, with a lot of practicality in the functionalities, use and indication
CONSA negative point of the Mercado Pago account is its usage limit, which is not very high. Spending limit per day (withdrawals, payment of bills and general expenses on the card)