Loved it. We were exchanging a device for one of our merchants, and even though the process took a bit longer, the process was made bearable because of the great support you guys have. However, I am pretty sure that any other issue would be dealt in a similar manner so for that - ALL props to you!

As a partner, I worked on setting up one account with Payarc directly with your support and I was amazed. She was nice, very responsive and very knowledgeable. I was very pleasantly surprised as I worked with different support teams where they did not have one of these adjectives I used for [sensitive content hidden]. It was truly the easiest work I had so far.

Did not have much time to see negative sides of Payarc. So for now, nothing. Hopefully, it stays this way/

Payarc has worked with us to get us next-day business funding, lowered our fees, communicates when chargebacks spike, and they have worked with us on our reserve. I cannot say enough great things about this processor.

I love how Payarc really works with their merchants. They want each one to succeed and they will do what they can to make processing with them not only seamless but also as enjoyable as possible. They make wanting to switch to a different processor undesirable.

I would love if they updated their chargeback/dispute dashboard. It can get pretty messy in there and it makes it challenging to keep it all straight. For example, if a 2nd/pre-arb comes in, it's impossible to tell if we have the option to rebut or if the case closed. They are both displayed as an open 2nd. Also, I feel like the status on the disputes aren't very accurate either.

We've had a positive overall experience.

The ease of working with their team. Their ability to accommodate our needs. Their willingness to go above and beyond to help out.

Consistent software issues. It is sometimes difficult to get ahold of their support team, and occasionally issues take longer to resolve than wanted.

Very positive. Thanks for using American agents!

I love using the v3 version as it is extremely user friendly and the reports are comprehensive with all the information I would need for accounting.

I loathe the v4 version as it is NOT user friendly nor is the interface user friendly. The reports are not easy to work with.

Great customer support and super fast response time.

I've been using Payarc for a while and love it. I love that I get the full payment and the fees are deducted at the end of the month, makes accounting so much easier.

None that I can think of I really love this product and its integration with our CRM.