All PayPal Commerce Platform Reviews
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sandra
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
PayPal keeps your money safe
I have been using the PayPal platform for two years and I have not had any problems accessing my earned money, I do have to say I understand the 1% on the transfer of money because like any business they too have to make money. I have enjoyed my time with this platform and will continue to use it.
PROSIt gives customers the payment capabilities they need to help create revenue stream for your supplementary income. They have a trusted technology as well as managing risk with a single global platform that has an ease of a trusted technology stack. Paying for online purchases could not be easier. They keep your information safe as you shop online and have preferred payment options used by millions of consumers around the world. I enjoy that knowing my earned money is well protected and easily accessible.it integrates very well with many survey sites and I find that there are always another survey site signing up with PayPal. The platform is very easy to navigate.
CONSSome of the cons of PayPal is while it's free to use, if you are sending money as a transaction there is a fee. if you want instant access to your money they charge you 1% in bank transfers, they do have a reputation for being aggressive if they feel the need to freeze your account, you have a fight on your hand to prove that you are in the right when it comes to your money.
Reason for choosing PayPal Commerce Platform
I have chosen this platform because it is accepted at all the stores and online stores I shop as well as its ease of transfer of money.
Tamara
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
PayPal's Commerce platform is a great business tool to use
Using PayPal Commerce Platform has overall been a pleasure and a joy, as you know that your transactions, data and funds are secure and accessible any time you need them. The quality of customer support is on a very high level and any major issues get resolved quickly.
PROSThe commerce platform from PayPal is well made and straight forward. It is quick, somewhat simple and easy accessible. It provides all of the tools that you may need for business transactions and invoicing, receiving and sending of funds and reporting.
CONSSome of the functions lag from time to time, reload in the middle of the data entry process, but it is not an often occurrence. The platform does not have many glitches or major down sides, it will give you some headache from time to time but it is stable, safe and secure - and that is what matters.
Reasons for switching to PayPal Commerce Platform
PayPal has a better and more secure interface and coverage world wide.
Benjamin
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2022
sending money via paypal
12/31/21 sending funds of $100 to my daughters for New Years, i attempted to send funds $100 to my other daughter, but was declined, so concerned i called my bank and was informed that there were NO holds and plenty of sufficient funds so they had NO idea why PayPal would not do this transaction so i called PayPal on Friday, Dec. 31, 2021 and spoke with rep, she checked my daughters email and said it was valid and she tried helping me, but said she could not do anything and suggested that i use another service to send these funds? so i requested to speak with a supervisor which i was connected with [ sensitive content ] i immediately asked[sensitive content ] that she must know why i'm referred to her and she said "NO"? and asked for my information and without hesitation said that there was a block on my account and could not help me any further and she also suggested that i use another Service to send my daughter living in New Zealand these funds? i was completely shocked. This morning i attempted again and was declined? One interesting fact that i recommend for all PayPal users sending monies is the fees for 2022? 2021 fees reflected $0.00 fees is you sending direct from your bank account and $3.99? if you were sending via Credit Card/Debit Card , but 2022 fees sending from your bank account now $4.99 and $8.21 if sending from your Credit Card /Debit Card this is a HUGE fee increase, so now looking at Venmo and other options moving into 2022, but these are huge Corporations looki
PROSThe value and customer service that PayPal had provided up the end of 2021, fees to send money were phenomenal and NO brainer
CONSFees for 2021, sending money fees went up from $0.00 using your bank direct or even Credit Card /Debit Card fees from $3.21 to Fees for 2022 using bank direct $4.99 and Credit Card /Debit Cards $8.21 so fees increasing at a HUGE rate moving into 2022
Vivek
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Payment Method
If I talk about the alL over experience of PalPal. It is the best payment option for me as an International use. I can send and receive money from one person to another person easily.
PROSAs compared to another platform PalPal is the best platform as compared to other Payment Methods. Easily to receive and pay money.
CONSYes, when I confirm bank account details in my PalPal account, it reflects the option like entering your bank transaction details as PalPal send us. But I don't get any amount from PayPal.
Reason for choosing PayPal Commerce Platform
Due to International Market PayPal is working in World Wide as compare to other payment option.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
PayPal: Global payment!
It is great! despite customer service! They are secure! International Acceptance! proper verification. Yay PayPal
PROSPaypal was very easy to use, just create an account add a card! Add a bank account to receive payment. I received payment from many country! Its good I can receive payment from any part of world. special feature:" send payment to """paypal.me/username""" what a awesome feature! send payment to a link, awesome!
CONSLate customer service reply! Slow escalation team! Long waiting queue.
Reason for choosing PayPal Commerce Platform
Friendly version! sent to link function, I can be without exposing my email!
Reasons for switching to PayPal Commerce Platform
More convenient, than English UI!
Mike
Entertainment, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
PayPal Commerce is Business Friendly and Easy to Use.
I use it for business and it works very easy to get and receive orders as well as send invoices.
PROSThe invoicing, the multiple ways to get paid, and the able to ship with ease are the best features.
CONSThe worse part is that it doesn't save your transactions after a certain amount of time.
Reason for choosing PayPal Commerce Platform
It's a trusted source and many people feel comfortable using it.
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2021
Useful for startups!
I would say that my experience has been great! we have been using this for a while now and we plan to continue using the product for quite some time!
PROSThe UI is very simplistic and is right to the point. Using this makes it easier to receive payments from new or current clients. There are a ton of features and overall, I recommend this for those who are starting up.
CONSThe time it takes to set up is a little bit longer than anticipated, however, when it is set up it works great!
Reason for choosing PayPal Commerce Platform
It was easier to migrate into the system and it keeps transfers private.
Oumaima
Verified reviewer
Environmental Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Empowering Businesses with Seamless Payment Solutions
PayPal Commerce Platform aims to provide businesses with a comprehensive payment solution that facilitates seamless transactions and offers a range of features and capabilities.
PROSPayPal Commerce Platform offers a comprehensive set of payment solutions, catering to businesses of all sizes. From accepting online payments on websites and mobile apps to enabling in-person transactions through point-of-sale (POS) systems, PayPal covers a wide range of payment needs. This versatility allows
CONSOccasionally, businesses have reported instances where their PayPal accounts were suspended or limited due to suspected fraudulent activity or violations of PayPal's acceptable use policy.
Shola
Verified reviewer
Financial Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
A pacesetter in e-commerce
This is best payment system I have ever seen.
PROSI can make payments for good and services worldwide.
CONSHowever, their services like receiving of payment is not available to people in my home country, Nigeria.
Houyamne
Verified reviewer
Marketing and Advertising, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
An amazing online payment pipeline
Paypay commercial platform helps us to accelerate business growth and deliverables. I highly recommend it.
PROSThe Paypal commercial platform helps us to go beyond just simple payment collection. The most amazing phase of it is that it supports recurring billing, helps us to better manage risks, and overall; onboards customers.It's fast, reliable, and available all over the world. It also supports 100s of different currencies.It helps us to create and easily manage invoices, make payments, and accept payments in different installments. Integration with tools like Zoho Desk is very easy and works just very fine.
CONSThere are no issues with the tool so far, It works pretty well.
Mohd Nubli
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2023
Lite and easy
Overall, it is an easy to use platform, with a user-friendly interface and great features like invoicing, recurring payments and integrated payments with other payment platforms. I haven't had any major issues so far and would highly recommend it to anyone looking for an easy and secure way to process payments. Transaction fees are quite reasonable, and the support team is always ready to help me when needed
PROSThe advantage is that it is secure and user-friendly while Paypal's online payment platform is secure and user-friendly. It is also easy to set up and provides a safe environment for both buyers and sellers. In addition to its low transaction costs, Paypal offers its services at low transaction costs, allowing businesses to pass on savings to their customers. The platform is flexible enough to accommodate a wide variety of payment options. It can be used to accept payments in various currencies, including other digital currencies such as Bitcoin. In fact, Paypal is also one of the most popular payment solutions in the world. It has over 200 million active users worldwide, making it ideal for selling products or services internationally.
CONSThe downside is that the customer service provided by Paypal is limited, making it difficult to resolve complex issues in a timely manner. Although Paypal offers its own service, it does not accept all payment methods. This limits the payment options available to customers. As with any online payment system, there is always a risk of fraud. Paypal does have some measures in place to protect buyers and sellers, but it's still important to be aware of any potential scams.
Jessica
Accounting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Your fast and worry-free online payment method
My experience with PayPal Commerce Platform is satisfactory. I can take this wallet with me anywhere and transact quickly. The biggest problem solved is certainly the low cost, we don't have to pay monthly fees and the fee is very small. To receive values, we can charge in installments and still receive the total amount. We have no security issues with the platform and support is fast. We're satisfied.
PROSWe have been using this software for a long time and have never had concerns about our financial transactions. I believe it is one of the safest ways on the internet to do this. Money comes in fast and so do payments. Support responds quickly and is rarely used. The layout is basic, uncomplicated. When accessing the website or application, they always ask for a security check, which is very important because the platform has our personal and banking data. I always recommend the platform to others.
CONSWhat I like least is that when I open the app on my cell phone, in addition to the digital one, it also asks me to confirm the device by text message, this bothers me. Sometimes the message takes a while to arrive and then I end up taking a while to access the panel. if I already use my fingerprint, this confirmation via message or email might not be necessary. It could just be a previously registered password, a password. Having to access a code in SMS or e-mail is a waste of time.
Liz
Verified reviewer
Photography, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2019
PayPal Checkout for a Small Business
Overall, PayPal Checkout has been a simple, safe, and reputable solution to offering online payments to my clients. With its easy Wordpress integration, I invested very little time into getting set up. Being able to take payments ahead of meeting my clients in person has been a boost to business, so I am willing to overlook the fees incurred with taking payments online through Paypal Checkout.
PROSI am a professional freelance photographer and I take bookings through my website. I needed a safe, reputable and easy way for clients to pay for their sessions and products online. PayPal Checkout was the solution to my problem. It easily integrated into my Wordpress website so my clients don't need to leave my website to complete payment. It's mobile friendly, which is a great feature since I know at least 50% of my clients access my website on their phones.
CONSMy biggest complaint about Paypal Checkout can hardly be avoided; the fees I incur when clients pay me through it. I don't know of any free sales merchant, though, so this may be a moot point. My second complaint would be that customer service is lacking. I recently had an issue where all of clients' credit cards were being declined through Paypal Checkout on my website and I had trouble speaking with customer support about why this was happening.
Leah
Fine Art, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Fast an easy to complete
Love that it includes small businesses not just larger stores an chains
PROSHow fast an easy paypal runs things with great cash back options on purchases.
CONSSome times can be slow and sucks when have to wait
Reasons for switching to PayPal Commerce Platform
Easy more options
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2022
Paying in new Technological System
It solves many things like how to bill to clients, how to make payments and how to accept payments globally. It is more beneficial for me to have because of the fact that it resolves the difficulty in transacting payments directly to the your banks. It is more controlling since it is just in your fingertips to click on and have deal with it all the way.
PROSI like the way its system and management's implementation on this platform. It is a new innovative technology that encompasses my knowledge on this new journey in technology. I just love the way it bills my clients and pay my bills.
CONSI don't see any negative functionalities on this platform since it helps much on my website's payment processes.
Kumar
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
Send Only Option For Nepelese Citizens
I am using Paypal for making payments to the tools and software that I needed for my business. There is no reliable international payment option in Nepal other than PayPal. I am paying bills for my domain, hosting, SEO tools through the card linking with my Paypal account.
PROSPayPal is the world's most used payment gateway and helps me to link myself with the global payment system. With the help of Paypal, I can purchase tools and software that are needed for my business.
CONSThe main demerits of using PayPal from Nepal is its send-only option. As a Nepalese citizens I am unable to receive funds on PayPal but I am allowed to pay through my Paypal linked card for my shopping.
Sean
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Why use anything else?
Giving my customers the ability to pay for their services online is appealing. Not everyone has a checking account and if they cannot pay in person with a credit card, doing so online is a great alternative.
PROSMy programmer is the one who put PayPal checkout on my website, and he said its easy to install. That is important because I have heard other options are difficult to deal with. Also. PayPal is a very recognizable brand so when my customers go to pay they can do so with confidence.
CONSIt can be buggy. Over the last 5 years it has gone down a couple times requiring my programmer to uninstall and reinstall it. I assume this could happen with any product though.
MIchael
Marketing and Advertising, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Paypal Key is an ecommerce gamechanger!
I love PayPal. I wish it still served as the payment processor for my Ebay business account. But, all good things must come to an end I guess!
PROSThe feature that is an absolute game changer for me is the PayPal Key. This is a new way to use PayPal anywhere cards are accepted. Which is VERY convenient for me. Previously, it was inconvenient to have a balance in my Paypal account and not be able to use it because the "website" does not accept PayPal!
CONSI wish this feature was available years ago, as I do ALOT of online shopping on sites that don't take PayPal as a payment. Glad this feature is finally here!
Terriyanna
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2023
PayPal not Perfect
I do not care for PayPal because more than a dozen of times my account has been put on hold or suspended for nothing, simply because of their computer system. Customer service is clueless whenever you can get a hold of them.
PROSReoccurring payments, easy use and setup, customers do not have to have PayPal to pay you, and it's safe.
CONSApple Pay and Cash app is easier to me because the payments are quicker and sometimes PayPal stop payments or you can't make or accept payments. Your account can be suspended for months without any explanation, it takes days to contact customer support, a lot of people do not like using PayPal because their system is wrong by a computer and your account can be put on hold at any time.
Sven
Education Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Reliable payment provider - no credit card needed, but adding one is still possible.
PayPal is a fantastic gateway to allow payments in foreign currencies. As a school, we don't have access to a credit card and so using PayPal has helped us on numerous occassions where payment via simple bank tranfers was not an option.
PROSI love the fact that you can accrue money on PayPal without actually linking it to your bank account or a credit card. If you sell services or goods online (say via ebay.com) you can accept payment via PayPal and your credit is added to your account. That way you can have a wallet that is not at all connected to any of your other financial areas. I use one of my PayPal accounts for leisure arcticles: whenever I sell some used goods I don't need anymore, I allow myself to spend whatever I made that way on further leisure articles. That keeps me motivated to keep my house clean and not have it get all cluttered up. Pro tip: If you accrue money in a foreign policy you can even add digital credit cards with foreign currency to your PayPal wallet and use them to pay for things in your currency. I haven't yet come across another free service provider that offers the same service.
CONSI can't think of any negative aspect I've come across in the past decade. PayPal has always done exactly what I needed it to do.
Aaron
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Convenient checkout process for our customers
PayPal helps a lot in avoiding fraudulent transaction. Thus reduced our loss.
PROSMakes our checkout process very user friendly. It is very convenient for our customer who use PayPal. They will just login and all the details are filled. And of course every transaction is backed by PayPal.
CONSThe new interface design. You need to do a lot of clicks before you can access the search bar. And when you search something, you have to select a category first. If i remember correctly, the old interface allows you to just input the transaction ID and then hit enter.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Highly Recommend
The ability to select any form of payment that you choose as well as the simple login convenience that has recently been added. Helps me to get the items that I need and not spend several minutes typing in payment information.
PROSHaving the security that all my transactions are in one place as well as the ease of making purchases online. I prefer to checkout with PayPal over any other transaction. Convenient for desktop, laptop and mobile purchases. easy to set up.
CONSI am having a hard time remembering a problem I have had with Paypal.
Romain
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
best payment connection
Paypal allows us to make payments without giving bank details
CONSThe real problem I find with paypal is the high fees after each transaction.
Carl
Computer & Network Security, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Fastest way to pay for most purchases, love the pone-click option!
How easy and fast it is to checkout from a purchase in most online stores. I wish all online stores used Paypal checkout. I just reviewed the actual Paypal resource and this Paypal Checkout is their best option for making an efficient purchase quickly!
PROSI've used Paypal Checkout in many websites like Best Buy, Target, Kmart/Sears, and others. The fastest way to pay as all one needs is their email and Paypal password, often times places I order from a lot have the one-click pay option.
CONSNothing, works great in most store websites.
Nimubona
Verified reviewer
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Paypal is simple and reliable.
Paypal helps me a lot to receive my payments online and also to buy products online. I use Paypal for online transactions and it helps me a lot and makes my business easier.
PROSI am satisfied with the services offered by PayPal. It is easy to use, especially for my online payments. Transactions are secure and fast and I always receive an email notification for every transaction I make. Transaction fees are also acceptable.
CONSPaypal does not allow us to link a bank account in many countries, but fortunately there are other solutions like linking a bank card. The customer support is not very fast to answer questions.