All Pesapal Reviews
1-25 of 48 Reviews
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Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy
Integrate with the businesses' PMS to run operation efficiently and POS to secure the card and mobile money payments.
CONSEnable real time website orders and integrated payments
Winnie
Business Supplies and Equipment, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Moment pay
I first started my online business on this software because it accepts setting an online e-commerce list on it and sell from it.
PROSJust like in other payment method this payment service accepts the most payment methods and also accept the transfer of payments from one account to another
CONSShortly the software mostly when you're using the web application it is hard to add the mobile number on the account because the OTP is not given whenever requested.
Reasons for switching to Pesapal
AppNomu only provides accounts mostly person accounts group accounts and saving accounts therefore does not give a merchant account we are goods can be sold for.
Charles
Building Materials, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2023
Transperent Services
It is an essential sotfware for handling all kinds fo transaction
CONSOver holding of transactions in the sotfware hence making it hard for receiving emergency funds
Rethabel
Accounting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
checkout
It has API which is provided after building merchant account and integrates with checkouts
PROSPayments are approved after the buyers response of receiving goods
CONSInvoice are automatically delivered to the buyer
Reasons for switching to Pesapal
PayPal requires VISA card attachment unlike pesapal
Ninsiima
E-Learning, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
School due payment
Overall the software can pay very many things like school fees online shopping and paying TV subscription.
PROSI oftenly use it to pay my school use and it has always been trust worth away to be used.
CONSAlso use it to pay bills of umeme but doesn't allow payment of UEDCL.
Viv
Telecommunications, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy
It easy less time employed in processing payments.
PROSIt is easy to load airtime on airtel and pay bills. It also saves time of going to banks
CONSPesapal is fully registered and regulated by the bank of countries of location.
bakka
Building Materials, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
support 24 ready
Best service from the support team as it is quick and helping
CONSHigh chrages on simple transactions than their competitors
kiirya
Mining & Metals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2023
Instant withdraw
Withdraw is direct to bank account or mobile phoone has low charges
CONSI have nothing negative about the software per now
Sirus
Broadcast Media, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Access sells report in areal time
As amanager I use pesapal to purchase data and recharge my phone with airtime top up
PROSPesapal sends invoice and tracks payment easily
CONSPesapal delays to send otp when adding a phone number to the account
Reasons for switching to Pesapal
Pesapal accept all payment methods
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Loading and sending airtime
Pesapal is excellent in transactions
PROSLoading airtime and sending airtime to friends show validation details before confirming.
CONSPesapal is slow in customer care services and doesn't track the lost money.
Akampa
Arts and Crafts, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Only one way of withdraw
I use it to collect funds from different clients in different regions with different payment methods.
CONSIt has one way of withdrawing funds. Funds are only withdrawn from the bank.
Reasons for switching to Pesapal
Pesapal is local payment methods
ouma
Computer & Network Security, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Invoice
A lot of documents I need it to begin a merchant account this provides enough security to protect people from scammers
CONSIt accepts almost all payment methods in the world.
Mugisa
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Payer
I use for payment of utilities.
PROSAPI integrates with websites well without any connection slow down
CONSPesapal is registered and funds are safe kept
Twaha
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Important features
All features function to my best espically the money transfer is fast and instant
CONSI found some hardness in withdrawing which was slow
Inzie
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Easy to transact
Transaction can be made between mtn network and pesapal successfully
CONSAirtime top on mtn number take less time with pesapal
Mugisha
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Donations
Financial management is good where donations are collected easily.
CONSSupport and also offers sponsorship to clients in need
dianah
Building Materials, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2023
Easy to use
The software allows customization of perssonal information
CONSTransactions take long to reflect in user dashboard
Felix
Capital Markets, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Simple to use
Easy to use
PROSPesapal payment process is reliable and trustable
CONSPesapal data security issues worries me
Stu
Photography, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Pesapal like money pay
Pesapal allow user to open business account and build only store on pesapal platform and generate invoices and confirms payments.
CONSPesapal merchant account sometimes withdraw take longer to reach on bank account.
Kara
Investment Management, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Good payment processor
We use the software to collect payments internally
PROSThe software has a good integration which does not require one to have technical skills to use it, you can create payment links to share with customers to collect payments
CONSThere is an extra charge per transaction which makes the software kinder expensive
Chris
Apparel & Fashion, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easy to use
It is easy to use and even to access
PROSPesapal is has an overall quality when it comes to finance
CONSPesapal at times delays in the processing
Joel
Dairy, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
In house payment collection tool
PESAPAL POS system is easy to use to collect payments on-store and in-house, as well the web portal interface is so smooth for a quicker navigation and accessing transaction statuses
CONSTransaction charges are high compared to other service providers
Gabriel
Banking, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
works well with card payment
it is good for collecting payments and is helping us collect card payment from our clients
PROSTool is faster in processing payments and I like the settlement period, they settle funds in 24 hrs
CONSHave no issue with the software at the moment, it is helping me a lot
Merix
Glass, Ceramics & Concrete, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Payment
As a merchant I use it to collect funds from clients and also processing POS payments
PROSPesapal is good at creating invoices and paying utilities such as Umeme and recharging a phone with airtime.
CONSIt doesn't send otp message for verification of phone numbers
Abel
Accounting, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easy to collect payments
Pesapal has payment links which can easily be used to collect payment online, the interface is clean enough
CONSThe software does not accept the use of prepaid cards to collect payments from clients who use prepaid cards