All Pesapal Reviews

1-25 of 48 Reviews

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Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy

PROS

Integrate with the businesses' PMS to run operation efficiently and POS to secure the card and mobile money payments.

CONS

Enable real time website orders and integrated payments

Winnie

Business Supplies and Equipment, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Moment pay

I first started my online business on this software because it accepts setting an online e-commerce list on it and sell from it.

PROS

Just like in other payment method this payment service accepts the most payment methods and also accept the transfer of payments from one account to another

CONS

Shortly the software mostly when you're using the web application it is hard to add the mobile number on the account because the OTP is not given whenever requested.

Reasons for switching to Pesapal

AppNomu only provides accounts mostly person accounts group accounts and saving accounts therefore does not give a merchant account we are goods can be sold for.

Charles

Building Materials, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2023

Transperent Services

PROS

It is an essential sotfware for handling all kinds fo transaction

CONS

Over holding of transactions in the sotfware hence making it hard for receiving emergency funds

Rethabel

Accounting, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

checkout

It has API which is provided after building merchant account and integrates with checkouts

PROS

Payments are approved after the buyers response of receiving goods

CONS

Invoice are automatically delivered to the buyer

Reasons for switching to Pesapal

PayPal requires VISA card attachment unlike pesapal

Ninsiima

E-Learning, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

School due payment

Overall the software can pay very many things like school fees online shopping and paying TV subscription.

PROS

I oftenly use it to pay my school use and it has always been trust worth away to be used.

CONS

Also use it to pay bills of umeme but doesn't allow payment of UEDCL.

Viv

Telecommunications, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Easy

It easy less time employed in processing payments.

PROS

It is easy to load airtime on airtel and pay bills. It also saves time of going to banks

CONS

Pesapal is fully registered and regulated by the bank of countries of location.

bakka

Building Materials, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

support 24 ready

PROS

Best service from the support team as it is quick and helping

CONS

High chrages on simple transactions than their competitors

kiirya

Mining & Metals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

Instant withdraw

PROS

Withdraw is direct to bank account or mobile phoone has low charges

CONS

I have nothing negative about the software per now

Sirus

Broadcast Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Access sells report in areal time

As amanager I use pesapal to purchase data and recharge my phone with airtime top up

PROS

Pesapal sends invoice and tracks payment easily

CONS

Pesapal delays to send otp when adding a phone number to the account

Reasons for switching to Pesapal

Pesapal accept all payment methods

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Loading and sending airtime

Pesapal is excellent in transactions

PROS

Loading airtime and sending airtime to friends show validation details before confirming.

CONS

Pesapal is slow in customer care services and doesn't track the lost money.

Akampa

Arts and Crafts, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Only one way of withdraw

PROS

I use it to collect funds from different clients in different regions with different payment methods.

CONS

It has one way of withdrawing funds. Funds are only withdrawn from the bank.

Reasons for switching to Pesapal

Pesapal is local payment methods

ouma

Computer & Network Security, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Invoice

PROS

A lot of documents I need it to begin a merchant account this provides enough security to protect people from scammers

CONS

It accepts almost all payment methods in the world.

Mugisa

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Payer

I use for payment of utilities.

PROS

API integrates with websites well without any connection slow down

CONS

Pesapal is registered and funds are safe kept

Twaha

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Important features

PROS

All features function to my best espically the money transfer is fast and instant

CONS

I found some hardness in withdrawing which was slow

Inzie

Telecommunications, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Easy to transact

PROS

Transaction can be made between mtn network and pesapal successfully

CONS

Airtime top on mtn number take less time with pesapal

Mugisha

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Donations

PROS

Financial management is good where donations are collected easily.

CONS

Support and also offers sponsorship to clients in need

dianah

Building Materials, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

Easy to use

PROS

The software allows customization of perssonal information

CONS

Transactions take long to reflect in user dashboard

Felix

Capital Markets, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Simple to use

Easy to use

PROS

Pesapal payment process is reliable and trustable

CONS

Pesapal data security issues worries me

Stu

Photography, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Pesapal like money pay

PROS

Pesapal allow user to open business account and build only store on pesapal platform and generate invoices and confirms payments.

CONS

Pesapal merchant account sometimes withdraw take longer to reach on bank account.

Kara

Investment Management, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Good payment processor

We use the software to collect payments internally

PROS

The software has a good integration which does not require one to have technical skills to use it, you can create payment links to share with customers to collect payments

CONS

There is an extra charge per transaction which makes the software kinder expensive

Chris

Apparel & Fashion, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Easy to use

It is easy to use and even to access

PROS

Pesapal is has an overall quality when it comes to finance

CONS

Pesapal at times delays in the processing

Joel

Dairy, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

In house payment collection tool

PROS

PESAPAL POS system is easy to use to collect payments on-store and in-house, as well the web portal interface is so smooth for a quicker navigation and accessing transaction statuses

CONS

Transaction charges are high compared to other service providers

Gabriel

Banking, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

works well with card payment

it is good for collecting payments and is helping us collect card payment from our clients

PROS

Tool is faster in processing payments and I like the settlement period, they settle funds in 24 hrs

CONS

Have no issue with the software at the moment, it is helping me a lot

Merix

Glass, Ceramics & Concrete, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Payment

As a merchant I use it to collect funds from clients and also processing POS payments

PROS

Pesapal is good at creating invoices and paying utilities such as Umeme and recharging a phone with airtime.

CONS

It doesn't send otp message for verification of phone numbers

Abel

Accounting, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Easy to collect payments

PROS

Pesapal has payment links which can easily be used to collect payment online, the interface is clean enough

CONS

The software does not accept the use of prepaid cards to collect payments from clients who use prepaid cards

Showing 1 - 25 of 48 Reviews