All PicPay Reviews

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evilazio

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

pacpay is a great account and very simple to apply.

picpay my experience in the account is a very good account to use and I practice without any problem.

PROS

pacpay what i liked the most is the way to use this account it has a very nice successful customer benefit the picpay account.

CONS

the pacpay that I didn't like when the account is crashing very annoying that when it happens

Elisa

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Reliable and practical software

In general, the software serves its users very well in terms of reliability and speed in financial transactions.

PROS

The zero cost of the software helped with the choice, with the financial return being at a very good rate.Cash back promotions are another attraction.

CONS

Withdrawals are only at ATMs 24 hours and support is very limited despite the fact that the service has a quick response.

Reasons for switching to PicPay

picpay offers more cash back promotions and return on expenses and transactions made within the software.

Luciana

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed January 2023

PicPay Review

PROS

I don't like the app, but I use it because many customers choose the app.

CONS

The app needs to be improved, money transfer needs to take a maximum of 2 minutes to complete, and be more careful when performing unauthorized transactions. Have a better safety net.

Nilcéia

Cosmetics, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Because Picpay is excellent

I've been using it for over a year and it's the best for my financial transactions.Because it is super practical to use.

PROS

The convenience of resolving my payments at any time.And the agility in the pix has no bureaucracy.Very good I really like using Picpay

CONS

Too many unnecessary notifications for things we don't use

Luciano

Music, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed October 2023

It's a good virtual bank, but it has its problems

My experience with picpay is good, but the customer service is really bad

PROS

It is a virtual bank that gives you credit with a good limit

CONS

Customer service really leaves something to be desired

Paloma

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

I really like picpay because it is a modern app and one of the only ones that 16 year olds can acces

it's a very open app. It gives you loan options, with ease of anticipation with generous reduction in interest. Today the whole family has a picpay account, including the 16-year-old brother.

PROS

The app very easily gives you the option of paying bills or pix using the balance you have in your wallet or using a credit card. It could be cards from other banks.

CONS

The app's home screen is very cluttered. With a lot of information and advertising from partners, it sometimes makes it difficult to find the tool we want to use.

Allan

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

It is the most affordable and easy to use bank.

It is a very easy application to use and to register, it makes transfers very fast and accessible... there is and not to mention the chat that it provides us to talk to other people.

PROS

I really liked how easy it was to make transfers using the pix. And it connects very easily with other apps!

CONS

I really wanted to be able to have loans for minors. In terms of loans, I think it's a negative point.

gessica

Market Research, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

excellent apricativo

very good easy to use and excellent

PROS

I liked the transfer part because it's very practical

CONS

that only works using internetI didn't like that I could do some s over the internet

Cibele

Cosmetics, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

great digital bank.

I've been using it for 11 months, I opened an account there on the recommendation of a friend and I really like the platform. Don't fill my email with spam. and help me with my goals.

PROS

Easy to use, simple and efficient design. Help whenever needed. Various resources available.

CONS

It could have more information about investments. But I have nothing to complain about.

Reasons for switching to PicPay

The other banl not helped me, and dont was so transparent.

Josiane

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Security with Payments and Receipts

Before using it, I had no options, I kept looking for something that suited me. After knowing Pic Pay everything changed. Right from the start I could see how easy it was, and since then I haven't stopped using it.

PROS

Great for receiving and making payments. Great choice when shopping. To transfer to my bank is easy, practical and fast.

CONS

I have nothing to complain about. For me it works really well.

Mirian

Graphic Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

best online bank

PROS

Fast safe, I make fast payments, and my money pays a lot on PIC Pay is wonderful

CONS

Getting in touch to order a second card is difficult.

Thalia Ellen

Construction, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2023

"Banco digital" que cumpre seu papel

No geral, eu gosto de usar o aplicativo, não tive problemas até hoje, mas não me sinto totalmente segura ou informada ao usá-lo.

PROS

Utilizo o PicPay principalmente como uma forma de "investimento" para reservas de dinheiro. Nesse cenário, o que mais gosto é a maior rentabilidade, por mais tempo, que ele oferece, em comparação a outros bancos digitais. Também tem muitas formas de pagamentos, transações e afins.

CONS

Não gosto tanto do layout do aplicativo, não é muito intuitivo (com muita poluição visual) e é difícil consultar algumas informações, principalmente de forma mais detalhada, por vezes nem existe tais informações disponíveis (o que passa uma sensação de insegurança).

Matheus

Facilities Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Avaliação Pic Pay

No geral tem sido uma experiência muito boa, tem me ajudado a otimizar e organizar minhas finanças.

PROS

Dentre toda a praticidade que o PicPay proporciona o que mais gosto é da ferramenta contas em dia, e a possibilidade de utilizar o cartão de crédito para realizar pagamentos.

CONS

Não há nada que me desagrade no aplicativo.

Reasons for switching to PicPay

Otimização.

Bruno

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Simples e prático

Realizo todo controle de investimentos e gastos através do picpay, além de pagamentos e transferências para pessoas fisicas e fornecedores.

PROS

A diversidade de operações é grande, desde pagamentos a investimentos. Excelente ferramenta para operações financeiras.

CONS

A atualização das informações de gastos precisa melhorar, mesmo após o pagamento de faturas, a atualização é demorada, as vezes em vários dias. Creio que essa atualização deve ser na mesma hora.

Ellen

Food & Beverages, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2023

Picpay

Quando eu pedi o cartão do picpay foi para ter um crédito, na hora meu cartão de crédito foi aprovado, mais resolvi testar pra ver como funciona e fiquei bem decepcionada, pois o valor de crédito que você tem e o mesmo valor que voce tem na carteira no débito, e quando fui passar na opção crédito simplesmente o app pegou o meu dinheiro da carteira no caso débito e colocou no cofrinho, e não tem como tirar, o dinheiro fica lá no cofrinho até chegar o dia da fatura e eles pegam do cofrinho e paga, conclusão se passando no crédito o banco tira o do débito da carteira para colocar no cofrinho pra que passar no crédito? No final da na mesma.

PROS

O investimento do cofrinho e o acesso rápido

CONS

Da opção de crédito e do suporte ao cliente

Reason for choosing PicPay

Por causa da opção de crédito

User Profile

Priscila

Verified reviewer

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Carteira digital completa

PROS

Tudo, pagamentos de boletos com parcelamento, pix com cartão de credito, pagamento via QR code diretamente no estabelecimento, alem de campanhas e cashhback.

CONS

Eu acho que deveria melhorar os cashback, pague um amigo e ganha dinheiro de volta, pague um boleto e ganhhe dinheiro de volta; geralmente essas ações são para o primeiro uso, pois faz tempo qe não recebo tal ação, mesmo assim eu utilizo bastante, e amo.

Paola

Consumer Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Facilidade no uso e pagamentos e transferências rápidas.

Minha experiência no momento, é de satisfação de utilizar uma ferramenta com tanta facilidade no uso de pagamentos e transferências rápidas.

PROS

O que mais gostei nessa ferramenta é a facilidade no uso e pagamentos e transferências rápidas, recarga de celular e cartão de transporte, cashback, além de integração com outras funcionalidades, também oferece a possibilidade de investir dinheiro com segurança.

CONS

No momento não tenho nenhum tipo de relato que não seja satisfatório.

Reason for choosing PicPay

Escolhi a PicPay pela praticidade e modernidade no dia a dia e super recomendo.

maykon

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

Arkon-PicPay

No geral é muito bom utilizo diariamente para realizar pagamentos e receber pagamentos, facilitando muito a maneira de lidar com dinheiro no dia a dia.

PROS

O que mais me chamou atenção foi a facilidade de encontrar amigos para poder fazer pagamentos ou até mesmo realizar uma cobrança de maneira fácil, outra função muito boa é que pode divir uma conta com uma amigo.

CONS

O que nenos gostei foi as altas taxas de juros quando, vou fazer um pagamento de boleto com cartão de crédito, poderia trazer taxas mais atrativas para os usuários.

Aline do nascimento

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Excelente aplicativo

Em pagar e rápido

PROS

Ótimo aplicativo nunca me deu problema em questão de pagar contas

CONS

Não tem nada de mais nele para mudar nunca me deu problema

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Otima ferramenta

PROS

Utilizo o picpay ja tem uns bons anos. amo a possibilidade de pagar pessoas e contas com o meu cartão, por um juros menor do que os dos bancos. Sem contar que a conta business do picpay, para gerenciar pagamentos de negocios, é excelente!

CONS

Os juros, que antes não existiam, estão cada vez mais alto. Uma pena, porque afeta um pouco na decisão de continuar utilizando a ferramenta para alguns pagamentos especificos.

Karolinne

Photography, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2022

Avaliação PicPay

Normal, é um bom sistema e bem popular porém tive um problema muito grave de retenção de pagamento causado pelo próprio sistema isso me fez não ser a primeira ecolha na hora de fazer um pagamento com co cliente, porém utilizo bastante a função de boletos.

PROS

Gosto da popularidade deste sistema, pois praticamente todas as minhas fornecedores utilizam este sistema e isso facilita a transação de pagamentos e recebimento. O aplicativo da picpay tem um ótimo filtro que facilita a busca de transações passadas e o seu sistema de agendamento é muito bom. Também gosto muito da simulação de pagamentos de boletos.

CONS

Não gosto de erro relacionada a duplicidade de pagamento, a falta de segurança para acessar a conta, e alguns problemas de retenção de pagamentos.

Reasons for switching to PicPay

Porque ele se mostrou falho no pagamento de duplicatas.

Samara

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Aplicativo excelente

Muito bom! Já usso um tempo e não dispenso nunca , ajuda muito pra mim administrar minhas contas

PROS

Gostei pelo fato da praticamente de pagar contas

CONS

Não achei nada, que eu pudesse avaliar algo que não gostasse

Felipe

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Avaliação picpay

Experiência ótima, recomendo o aplicativo.

PROS

É um aplicativo seguro e rápido, pago contas e tenho controle das minhas contas em dia.

CONS

Não há nenhum fator que impacte negativamente em meu uso.

Aline

Consumer Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Avaliação Pic Pay

Eu gosto bastante do PicPay, você consegue ativar cashbacks com compras online direcionadas pelo app, consegue comprar gift cards e facilita sua vida em não precisar ir no banco. Não tenho do que reclamar.

PROS

O app é muito simples de usar, você consegue bloquear o cartão rapidamente apenas usando o app, sem necessidade de perder tempo falando com um atendente. As vezes não sei onde está o cartão e consigo fazer um bloqueio temporário no aplicativo em menos de 5 minutos. Basicamente da para resolver tudo ali mesmo sem precisar de auxilio e é isso que eu mais gosto. Nunca precisei perder tempo indo atrás de atendente, porque é de fácil entendimento.

CONS

Ainda não achei pontos negativos no app do Pic Pay

Monica de moraes

Design, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Excelente

O app picpay tem me ajudado muito em gerar boleto para os clientes .A transferir por contato .A fazer pix usando o cartao de crédito. Tem sido tudo muito pratico,organizado excelente.

PROS

Tudo no picpay é interessante Gosto da praticidade que o aplicativo temAs funções de investimento e da rentalidade que fornece do pix do cartao de crédito.

CONS

A taxa do pix do cartao de crédito porém não é muito vantajoso.

Showing 1 - 25 of 56 Reviews