Recurly vs Zoho Books

RATING:

4.6

(58)

Recurly has 58 reviews and a rating of 4.59 / 5 stars vs Zoho Books which has 628 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (58)
4.4 (628)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 17, 2023
May 13, 2024
Pros/Cons
  • Pros

  • The records being detailed with their date and time is also a huge plus as it helps me look, investigate or keep track of what I need to pull up for payments and billing concerns.
  • I love how everything is easy to use, it gives you control over a lot of things that stripe does not.
  • Cons

  • The software was missing some functionalities that I would think would be standard with a billing and payment oriented software. The billing periods/cycles were not easily customizable.
  • I understand the platform is just letting me know I can contact support for any issues and how but for experience users that know how to do this already, it can just be a little annoying.
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  • Pros

  • The setup is fairly straightforward, and the learning curve is very manageable. It's really nice to have a good (and reasonable) set of defaults for categories and account structure.
  • Through the Zoho Books software, our payments integration is always great and fabulous.
  • Cons

  • They call you at ridiculous times and then email to say they called and to call them back. You call them back and no one is available.
  • I was afraid to use it, no knowing who would be viewing our data.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos