From there, it's just a matter of what form my outreach takes. NPS is also slick, simple, intuitive, yet you can also customize and ensure a laser focus.

Super helpful information to provide to decision makers to show value.

I really like the way it seamlessly integrates with our applications.

Ability to make data driven decisions about which product features to invest in, which features to deprecate.

Setup for an Angular application was a little difficult.

Easy to use and navigate yourself - I've never had training and use it daily. Visually appealing, strong UI design.

I think the customer service is friendly and the conversations with the staff have been pleasant.

Visitor dashboards, robust functionality, user segments, and resource center are just a few of the things we love about Pendo. Additionally, their team is AWESOME and really easy to work with.

It is very easy to integrate and a non-technical person can easily administer the solution with visual tagging and the good UI.

If your application is built in odd ways (as ours is), it can be hard to get guides to deploy correctly. Pendo also has a pooled CS model, which can be frustrating.

I get great insight into customer usage of our software. It can be almost as granular as you would like.

They've helped us increase product adoption through improved communication methods, manage and analyze NPS, and track user behavior with greater specificity than we could previously.

We have apps so need better tool. And terrible biz practice trying to scam more money from customers.

Brilliant - after having a training session with our internal advocate for Pendo I found it extremely useful.

Inability in identifying abandonment. Inability to apply multiple tags across one or more features.

Setting up guides to work across multiple pages with distinct URLs is also quite painful, and could use something of an overhaul/UX redesign.

Pendo bridges a good gap for us in quickly learning how our users interact with our software - It helps us understand their needs better.

The guides are easy to set up and flexible too with lots of templates to help get you started quickly. Having worked in product management for over 25 years the discovery of Pendo was a godsend.

The ability to determine how clients are spending their time is helpful.

It is easy to use and helps executives start tracking the right metrics (instead of guessing at what is important).

Our customers love that these embedded guides prompt them through the actual processes they perform in the Bandwidth Dashboard. It’s like having an expert train you through every step.

This software is incredibly robust and easy to use.

Tagging each page was a boring task. Also it's weird how some data is extremely detailed and some other stuff is shown in a too simplicistic way.

Overall a great experience. Customer support is always there when you need them and the insight you gain from the data is invaluable.

The team has been great and it's been extremely useful with great, granular data.

NPS results cannot be adjusted, if someone mistakenly provides a detractor review there is no way to delete or adjust the number.

I love the flexibility of the product combined with the customer support and community that help inspire and create the in-app help I'm working on for my company.

Some parts of our application are not able to be set up for analytics - that is not Pendo's fault at all, but results in some missing pieces.

They are always their to help with issues, provide best practices and more.

I also found that it makes all reports look beautiful and professional and I love the additional insights, like the forecasting and KPI's. Once it's setup it's pretty easy to use.

Haven not worked on the program long enough to have any dislikes at this point.

The reports look very professional and the arrow indicator of increase or decrease on most reports is especially appreciated.

INTUITIVE NAVIGATION/CUSTOMIZATIONVALUE =ADDED DATA VISUALIZATION - COMPELLING GRAPHICSINTERACTIVE/CONNECTED, DYNAMICPRODUCT SUPPORT TEAM - AMAZING.

The software is very user friendly and saves time, it allows allows users/accountants to consolidate with ease and effectiveness.

Not used that much to be able to write a review the reports but struggled to customise reports.

My clients are very happy with the management reports that I send to them each month as they are professional and easy to read. I do recommend it for any type and size of an entity.

Everything you need is one one software. Syft is a great tool, very user friendly and lots of amazing integrations, the mobile app is no different, makes my work a hole lot easier on the go.

Syft should allow for more data manipulation eg journals or re-allocating of items at report level.

So far nothing because whenever we have a problem it is always fixed straight away.

The end result is not only easy to obtain, but it looks very good too. Definitely changed our monthly reporting for the better.

Other than that, I have been impressed with the KPI's and forecasting. It makes presenting financial reports engaging and fun.

I love the fact that it connects directly to our cloud accounting software and takes a great deal of time out of preparing monthly management reports for our clients.

Simple platform to use for reports. Impressive visualizations.

The overall experience is great and I am very happy we came accross Syft.

How easy the product is to use and the pricing.

Honestly, I love the visual appeal the most, the reports are pleasant to look at and I also love the amount of customization that you can do with the reports.

The software is user friendly and very easy to use.

While I'm customizing reports in Syft I sometimes find things that need to be recategorized within QuickBooks, so I'll login to QuickBooks and quickly make that change.

The refresh data feature is very slow and often gets stuck, requiring a page refresh but this just slows things down a bit, it doesn't make it unusable.

The Software is easily accessible. Easy to understand and very user friendly.

Extremely user friendly and visually pleasing.

I absolutely love using Syft, it's such a great product and makes my life much easier.

This app is amazing and understandable also it's easy to use.

My experience with the liniment time of the day was so far excellent.

The amount of time this software saves alone makes it worth buying. It is easy to use and Syft has amazing support staff.

The integration with online packages such as Sage Online and Xero is helpful. I also enjoy the function of being able to schedule the emailing of reports.

Beautiful Reports for Every Business & Great Tool for Combining Multi-Companies.

One of the frustrating features is that you cannot refresh multiple companies at the same time. It is not possible to import budgets in Syft.

The presentation of financial data is precise and the graphics are wonderful.

We paid a yearly subscription fee which included the Syft audit function, however a few months in we were told to pay additionally for this function.

It is easy and intuitive to use, they listen to my suggestions in terms of new functionality, and their customer service is great (easy to get hold of, very friendly and professional).

Okay for basic analysis but appears to be limited in functionality.

Assisted me in making financial reporting to my clients fun and informative and allowing me more time to strategise than to be bogged down with the number crunching.

Easy to navigate the app, very affordable price for a top quality software.

I like the capability to link with multiple accounting packages. Its great that when you make a suggestion that the Syft team implements the suggestions.

After using it for a few years now we can't imagine not using it. The single cost for unlimited companies is an excellent value for us as an accounting firm as we use it for all of our clients.

It connect easily to Quickbooks so we can fast and easily compare the reality to what we budget and forecast. The price is simply the best on the market for that quality of the product.

I love this product as it is so easy to use and allows for optimal management reporting to clients if the cloud accounting systems are correctly set up and bookkeeping is done very accurately.

Easy to understand outputs. Seamless sing up process and integration.

Excellent product with a lot of features for ease of use.

The support staff were very friendly and really helpful. They helped me solve my queries in such a short time.

US Dollar

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables data analysts to track specific features and overall product usage across web and mobile applications.


Pendo allows team members to create and distribute surveys and polls to generate quantitative as well as qualitative insights into customer sentiments. The product roadmap module enables staff members to visualize product strategy and create plans based on multiple criteria, including features, timeline and segment. Additionally, it lets employees capture, prioritize and manage customer feature requests, facilitating product optimization and revenue generation processes.


Pendo offers integration with several third-party solutions, such as Algolia, Figma, HubSpot, Jira, Microsoft Teams, Slack, Salesforce and Tableau. Pricing is available on request and support is extended via live chat, documentation, FAQs phone and email.

LongDescription

Real-Time Analytics

Engagement Tracking

Cohort Analysis

Funnel Analysis

User Research Analysis

Leave Tracking

Surveys & Feedback

Employee Onboarding

Idea Management

Customizable Reports

Activity Tracking

Customer Segmentation

Real-Time Monitoring

User Onboarding

Sentiment Analysis

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Product Roadmapping

Event Tracking

Communication Management

NPS of Customers

Audience Targeting

Churn Management

Data Import/Export

User Journeys

Pulse Surveys

Customer Activity Tracking

Self Service Portal

Customer Experience Management

Self Service Tools

Heatmaps

Conversion Rate Optimization

Planning Tools

Orientation Workflow Management

Survey/Poll Management

Real-Time Data

Pageview Tracking

Performance Metrics

Training Management

Contextual Guidance

User Interaction Tracking

In-App Events Tracking

Time on Site Tracking

Workflow Management

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Customizable Questions

Knowledge Base Management

Retention Tracking

Data Visualization

Visitor Tracking

Chat/Messaging

Customizable Templates

Conversion Tracking

For Sales Teams/Organizations

For Mobile

Revenue Tracking

Multi-Language

For Websites

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

Usage Tracking/Analytics

In-App Training

Monitoring

Prioritization

Trend Analysis

Feedback Management

Product Data Management

Third-Party Integrations

Search/Filter

Electronic Forms

Gantt/Timeline View

Requirements Management

Customer History

A/B Testing

Deadline Management

Launch Management

Milestone Tracking

Employee Management

Website Analytics

Multi-Channel Marketing

HR Management

User Management

Personalization

Asynchronous Learning

Status Tracking

Release Planning

Text Analysis

Self-paced Learning

Project Templates

Access Controls/Permissions

Data Storage Management

Free with up to 1,000 monthly active users. Each Pendo Free subscription includes: one web, one Android, and one iOS application key, no-code analytics and in-app guides, and full access to the Pendo community and resource center. 
For greater than 1,000 monthly users contact Pendo for a custom pricing plan.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Pendo

In Person

Live Online

Webinars

Documentation

Videos

Syft Analytics is the award-winning interactive & collaborative financial reporting tool. From simple reports through to integrated forecasts, businesses use Syft to create, collaborate and explore beautiful financial reports. Syft seamlessly integrates with Xero, QuickBooks Online, Sage Business, Excel and Google Sheets, as well as Stripe, Square and Shopify, to transform your accounting and e-commerce data into actionable graphs, reports, and insights.

Get peace of mind with access to our Security Center and SOC 2 Type I and Type II accreditations. Upskill your team quickly with live onboarding sessions and develop your knowledge with Syft Campus.



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