All Assembla Reviews
1-25 of 97 Reviews
Sort by
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great Project Management tool for Software Development
Very positive on Assembla. We have used Assembla for 5+ years. The new enhancements are great. Really appreciate how Assembla listens to their clients feedback and takes action(s) on their recommendations.
PROSWe like Assembla for it's collaboration amongst our team members spread all over the world. It provides real time metrics for our developers. We have had several other firms attempt to lure us away from Assembla.
CONSThe development team likes the ability to set up quick Sprints, allocate team members to specific tasks, and have all documents contained in one centralized system.
Jared
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2021
When GitHub issues just don't work
Overall our experience with Assembla has been positive and it is indispensable to our workflow. While it would be possible to replace it with another product, it would not be without the pain of changing how we work to accommodate the tool.
PROSTicketing is critical to our process for managing software project. Assembla has a great list view that allow us to have custom fields for each project. This allows us to create views into projects that sort and filter tickets by criteria meaningful to our stakeholders. Additionally tickets have good support for relationships and some hierarchy. This is in contrast to GitHub or GitLab issues, which offer limited support for sorting and filtering and require a tedious management of tags for everything not provided by default (which isn't much) A project with any serious complexity should consider using Assembla for ticket management.
CONSThe wiki syntax for tickets is non-standard and clunky. Developers use Markdown for every other tool that requires them to write prose. The lack of support for Markdown seems like a fairly large oversight. This becomes especially egregious when developers refuse to learn yet another syntax and just paste markdown into tickets despite the lack of support. Who can blame them. A more minor point is that the various features lack a coherent design language and level of quality. The UI/UX can be fairly different between modules, almost like they were written by different teams or at different eras of web development history. Also the level of quality varies wildly. You will find that some modules are rife with bugs and interface quirks while others operate bug free using modern interface idioms. Overall this makes the product seem lower quality than something more polished like GitHub, despite having a solid core of features needed for real project management.
Reason for choosing Assembla
The realtime list. Other products just don't have this same amount of flexibility. This becomes especially obvious when you have accumulated hundreds of tickets over a decade of use.
Michael
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
HORRIBLE user experience!
HORRIBLE CANNOT RECOMMEND I did not even get AN EMAIL just to ACKNOWLEDGE I had reached out to them for help (and presumably someone will eventually get around to responding in this "chat")
PROSI... suppose I could paste a public ssh key (and it seems to work)
CONSCANNOT EVEN CHECKOUT ANY REPOSITORIES - not with ssh and NOT with username and password! apparently User Management is a complete PAIN to use with these guys oh and the "chat" says someone will response WITHIN A FEW HOURS
Reasons for switching to Assembla
company policy - for some reason using them is non-negotiable
Vendor Response
We are very sorry to hear about the challenges you have faced while using Assembla. We would like to clarify that checking out repositories is a core component of our platform and can be done without any issues. Our support team has found that, in most cases, this problem occurs due to incorrect username and password combinations. Please make sure to type up your password and avoid copy/pasting, as this sometimes can introduce other characters inadvertently. Additionally, if you log in with SSO or MFA, normal passwords won't work and you'll need to create an SSH key and add t o your Assembla profile. But we'll be happy to look into this issue more closely. We're actively searching for your support ticket, and to help us locate it more efficiently, please send us an email at support@assembla.com. We appreciate your understanding and look forward to resolving any issues.
Replied November 2023
Andrzej
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2021
Kanban driven but needs improvements
Kanban board is one of the most advanced features from the market, it's quite clear and nicely designed. Sometimes drag n drop were rigged but lately i think it got fixed. Github integration should be in price not in higher tier as it's quite used. Wiki pages could be extendend.
CONSI don't like that there is no emergency line as it should be in Kanban theory. I can't customise priorities Whole board view is horizontal driven i can't do a tree structure and see it from top down. Which is difficult if we need to monitor and organize more then 1 milestone or topics on one board. I can't have a view with 3-4 boards on its , we have 3 or 4 boards per project in a team, and as a team we should have a view which merges all 3-4 boards and allows to plan and organize tasks with the 4 different projects. Excel / google sheets export could be nice - sometimes for overall planning the cards are too heavy and there is too much colors, excel is quite tabular, and with my client we are often using excel beacuse its better for fast and simple view - this could be major enhancemnt to prepare simple view, which would give overall ticket status in form of table with columns
Ashish
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Managing & Controlling the Code is So Easy with Assembla
It's one of the application which we use for our work has no downtime. Any query raised, is answered in kind of no time.
PROSEasy to use. Application has very intuitive interface. Fast Speed Reasonable Price Awesome Support
CONS1. Though, the User Interface is interactive, but, if some change reports are introduced, should be helpful.
Reason for choosing Assembla
Cost Effectiveness and Earlier Trust
Steffano
Verified reviewer
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
honest opinion
Even with its flaws it's a good option over git and svn, it has a nice webapp to help you keep track of the project and source files.
PROSIt seems very secure, and I love the fact that you can see which files others have checked out, that's huge thing when working with a big team.
CONSIt's super slow when you need to revert files or when you added 2k files to a submit queue and you decide not to move forward with the submit. That will take a lot of time and it's really annoying. One last thing is that is a pain in the ass for new users especially for artists to setup perforce, perforce should have automated tools to setup your workspace, like a wizard to ask you about the basics. Having to open the command to type manual commands is not intuitive.
Reasons for switching to Assembla
Wanted to try something new that would maybe be better than the old solutions
José Paulo
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Excelent Platform
Assembla is a great platform that helps me on software development. I reached Assembla when I was looking for a reliable SVN server. Besides that, Assembla provides lots of tools that turns easier manage our software projects. My team is very happy using Assembla
PROSEasy to use.
Vendor Response
Hi José Paulo, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team
Replied June 2017
Hendra
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
I started using Assembla two years ago for 18 months daily
I can get information about my task, my priority, sprint, estimated, change, acceptance criteria
PROSIt provides what needed functionalities for collaboration. Like mentioning, notification, workflow, repositories, recent activities. Especially the recent activities, that was the first to go when I opened Assembla. I could find who mentioned me, what card I was following, etc.
CONSThis tool is great for a big team that needs everything in one package. Although it comes with reasonable price, it is still expensive, not my choice for small / starter team.
Guy
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Simple, Intuitive, and Collaborative
An incredible tool for our software development. Simple to use and a great collaborative tool. I highly recommend this as a great PM tool.
PROSSimple to use and a great collaborative tool for our global employees.
CONSNothing
Vendor Response
Hi Guy, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team
Replied June 2017
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2018
Good tool for project management
This is a good tool for smaller teams, but I would like if they didn't raise their prices so much.
PROSI like how you get all your tasks and your code repo in one place. Also, Assemble makes it easy to communicate with your team members with in-built mentions and there ability to reference other tasks or code commits. I also really like preview option before you post your comment.
CONSI don't like that they've changed their pricing model. We needed to add 1 additional team member, and we needed to switch to much more expensive model.
Joe
Broadcast Media, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2021
Used to be great, then they got greedy
I used to be a passionate fan. But they turned greedy and evil, so now I am left with nothing but bitterness.
PROSAssembla is the best project management system I've ever used (and I've used quite a few). Everything integrates so nicely: svn, tickets, wiki, etc. Easy to use and provides everything I need, without getting in my way or wasting my time.
CONSThey got greedy a couple years ago and raised their rates to exorbitant levels. I have been forced to look elsewhere for my PM needs.
Reason for choosing Assembla
At the time, they weren't greedy and evil, so I could choose based soley on features and usability.
Reasons for switching to Assembla
They weren't greedy and evil then. Now ask me why I switched AWAY from Assembla.
Aaron
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Overall Awesome Product
We use Assembla for all our source control needs for multiple projects The markdown syntax for the WIKI is super useful Love the File storage interface Overall this its a well thought of product with good support and really good up time.
PROSGood SVN Support for Source Code Clean Interface WIKI File Storage Up Time
CONSNot faced any recently, so NONE!
Vendor Response
Hi Aaron, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team
Replied June 2017
Alperen
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2021
Nice and smooth running product
It is important for us to track cardwall on each milestone that we aim. In that regard, viewing/drag&drop on the cardwall is the most used part in this product.
CONSI miss the ticket templates in this product as I prefer to have the option to create a ticket template and don't have to write the same stuff over and over again. Our colleague sent a request I assume 2 years ago but still that feature is not there to use.
Moti
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2021
Could be better
The website is easy to use.
CONSI have lack of basic features that I have in all your competitives. Im working with git source code. I don't have: - Delete branch from manually from website. - Disable merge button if no reviewer accept the code. - Set number of minimum reviewers
Reason for choosing Assembla
Because I was here before
James
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Much better than other Project management tools
The Best ticketing system that I have ever used. Sleek design, easy to understand. Assignments and priority are easy to adjust. Drag and drop cardwall
PROSAwesome tool that helps me communicate with developers.
Vendor Response
Hi James, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team
Replied June 2017
Ash
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2016
Easy to use
In my experience, Assembla is a very easy application to use. I like how you can organize your ticket view to however you want to experience the app. I usually filter it so it only shows tickets assigned to myself so I don't get lost in other people's information. Overall, I would definitely recommend Assembla to someone looking for a productivity tool for the workplace.
PROSOrganization of ticket view, ability to share information with colleagues, and ease of use.
CONSI wish it had a multiple image upload rather than having to drag the image into the comment box.
Vendor Response
Hi Ash, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team
Replied June 2017
Heather
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2017
Easy to use for a business user
I am not a technical person, but I am easily able to log issues and track them through to completion with our technical team.
CONSI initially struggled with how to add custom fields and add to the dropdown values, but I was able to figure that out after spending some time looking.
Vendor Response
Hi Heather, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team
Replied June 2017
Elizabeth
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Assembla makes it easy
Easy to track progress of assigned work, I was able to track work, provide comments in the tracking tool instead of using email.
CONSThere is a cost for each user, which limited the number the roles that were provided access to this tool
Alex
Computer Games, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2022
Some issues to begin with but now a solid choice
We were initially assigned the wrong port when setting up our perforce server. Support took over 12 hours to rectify it. Maybe it's because we were on the free trial but still you need to make sure people trying the product are well looked after so they stay
PROSIt just works. Have had no down time that I'm aware of. Integration was simple
CONSSimplicity. very little configuration required. Uptime and stability appears to be very good
Reason for choosing Assembla
Ease of use
Ashok
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Review from QA Perspective
Very Good Experience
PROS->Issue Tracking ->Filters ->Custom Fields ->Activity Stream
CONSIntegration to other Software, assembla not providing us the export file in the required formats
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed September 2018
Good tool for very small teams
Rich features Easy to use Easy learning curve
CONSThe pricing is too aggressive. It's great for start, but if your team is getting larger, the raise in price is too big.
Alena
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2021
Not bad, not good
I am QA and I like: - file attachment in the tickets; - possibility to update an existed ticket;
CONS- I don't like the design of UI: non-changeable columns size, font, colors. - It's not possible to create testcases and test runs.
Govinda
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best Software in all terms.
Task management and scheduling is the best feature that helps in my work to grow daily.
PROSAll features like Task management, Integrated development environment, Task Schedule are the best in assemble and it makes daily work more comfortable doing.
CONSNo cons to this software. Everything is best.
Anuradha
Computer Software, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2021
Great all in one tool!
I loved the tool, and sort of accepted it's ways of doing things
PROStickets, wiki, codebase management everything under one platform and ease of integration with other platforms like slack and outlook etc
CONSticket hierarchy visibility, managing EPICS- STORIES and TASKS is very complecated as there is so clear segregation directly available.
Markku
Telecommunications, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed February 2021
Well working platform as an issue tracker
Quite ok, gets the job done.
PROSUsing mainly for reporting tickets. Pretty ok interface for that purpose. Automatic notifications about ticket updated in browser tab's is pretty cool and handy feature.
CONS, however search results provides too much low quality hits - result filtering could be better. Drag and drop support for images and attachments would be nice, pasting clipped screenshots even better.