All Butterfly Reviews
1-25 of 40 Reviews
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Michelle
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
The Butterfly Effect
Butterfly is incredibly impressive software, but in my experience, the people behind it are even more impressive. The professionalism and diligence of the Butterfly team is always apparent in all of our interactions, especially with how concerned they are about evolving to enhance both the user experience and the tool's effectiveness for our needs specifically. Their proposals & suggestions are always much appreciated, in addition to inevitably being thoughtful and thought-provoking every single time.
PROSButterfly is an innovative and intuitive tool that the team has come to rely on to regularly communicate their input & feedback, just as much as leadership relies on it to gather information and resolve issues in real time. Whether collecting cumulative or instant feedback, the insights gleaned are always valuable, leading to more focused, productive and proactive approaches & solutions.
CONSToggling between the old dashboard & new dashboard.
Benjamin
Marketing and Advertising, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Critical Utensil of the Modern Manager Toolkit
We have been using Butterfly for 4 years now at Ogilvy. It has become a central tool in our approach to talent management. Being able to collect feedback at such a high frequency with that level of transparency has allowed us to develop unique insights into how our team is feeling . This has been especially true in the era of BLM and heightened awareness around DEI, as well as during the whole of the COVID pandemic. The employee experience we are delivering to our team has significantly improved since we implemented Butterfly, with direct impact on team retention and satisfaction.
PROSWe love that Butterfly is extremly acctionable as a tool. Equippe with the information and the feeback. We are able to take actions an have a true impact on a weekly basis.
CONSWe have not identified critical cons with this tech
Reason for choosing Butterfly
Price , features an vision
Seth
Food & Beverages, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2019
it's okay
shares the whole team reactions for the week
CONSit's too plain, if it had more features it would make it better
Khalilha
Logistics and Supply Chain, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Have something to say, we hear you.
Haven't come across any issues that needed solving, but I can imagine that it will help in the future.
PROSVery easy to use and understand. The fact that associates can say what and they are feeling and voice their concerns about the way things are going at work allows people to keep stress off their shoulders and work more intuitively, efficiently, and be more productive.
CONSNot a difficult product to use. However, there needs to be more than the same 6 questions used for the survey. There needs to be a variety of questions that pertain to the facility and the work we do.
Vendor Response
Thank you for taking the time to leave a review. We appreciate your feedback. Please note that currently, the questions are decided centrally. However, we value your input and will make sure to share your feedback with our partner team. Thank you again for your support.
Replied July 2023
Cynthia
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Butterfly
We take the pulse of the department and make sure that we solve their issues.
PROSIs is the ease of use and style of the application.
CONSI have so much turnover lately that I am having a hard time keeping up with adding and deleting employees.
Marilyn
Food Production, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2021
Effectiveness of Butterfly
Management style and benefits provided, same with the safety and comfort of the workplace are captured along with the career opportunities present. Yet, there is a need to improved the questions that captures the real feelings and condition of individual staff and member of the organization.
PROSIt captured the management and leading style exercised in the organization. It seek feedback on the safety and comfort of the work place and the benefits the employees received. It is a tool usable for way forward improvement in leading a team and in the provision of benefits, safety & comfort of individual employees. It is user friendly and easy to access and a straight forward queries capturing the essentials in feedbacking management.
CONSThe feedback summarized did not accurately reflected on the actual staff handled. It sets confusion on whether the feedback is for me or for my boss. Confidentiality should be maintained yet feedback captured and given should be from the actual & current staff handled.
Debra
Warehousing, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Butterfly Review
Being able to get feedback from employees on what they feel is good or bad, any ideas they may for certain items.
CONSGetting team members to participate. Sometime comments are inaccurate when and employee is upset the certain situations.
Vendor Response
Hi, thank you so much for taking the time to leave feedback! We really appreciate hearing about your experience, and we use these insights to continually improve our product.
Replied August 2023
Makinnley
Logistics and Supply Chain, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Butterfly Review
People are wanting more hours so we have come up with a plan to allow employees to have between 35 to 40 hours a week.
PROSI like the 1 to 10 scale and how it changes colors. The color differential between questions are nice as well and it makes it easier to interpret.
CONSI did not like that I was not able to see comments the first 5 months.
Vendor Response
Hi Makinnley, thank you for your review! Your feedback is incredibly valuable and helps us provide you with the best customer experience. Not showing the comments for the first 5 months was an admin decision so the roll out wouldn't be too overwhelming. Thanks again for sharing your thoughts!
Replied July 2023
blanca
Consumer Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Communicaton
It has helped our team get on the same page.
PROSI like it when they leave a review, and I can make changes.
CONSIt makes me make better choices with my team.
Zach
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Great Tool for Employee Feedback
Very clean interface, is easy to use, and gives a great high-level overview from a managerial perspective.
CONSI wish there was more visibility into the time frame when feedback was left and I wish I was able to categorize historical feedback into one single view.
Gustavo
Retail, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Ligera como Butterfly!!!
Uno de los mejores programas en su clase para desarrolllar personas en una empresa, poder dar a denotar la opinión o cualquier informacion importante de una forma sencilla, clara y precisa de cualquier aspecto de la compañia haciendo de este el mas competitivo y practico para uno.
PROSEs una de las mejores plataformas para tener un panorama completo y concreto del desarrollo de una persona en su ambiente laboral, constituye una serie de factores importantes que denotan que este software es de calidad y de fácil uso para el usuario, es competitivo en el mercado y proyecta seguridad y es amigable para quien lo esta usando
CONSEs bueno pero es muy elevado en costo para ser competitivo a nivel mercado, podria ser mas accesible para todo publico que quiera usarlo en una empresa de cualquier tamaño, podria tener una forma mas atractiva de mostrarse al cliente y con ello generar mas interes en el usuario
Aulia
Farming, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
my of viewpoint
as long as we use butterfly we have had a good experience in terms of pulling data about engagement in our company and presented in a comprehensive report
PROSThis software is easy to use and the dashboard display is quite comprehensive
CONSDashboard, result analytics, administrator background easy to understand
Reason for choosing Butterfly
easy to using the software
Zafar
Pharmaceuticals, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
A Key Performance Indicator
By using Butterfly, I have improved understanding and build a trustworthy relation with my team.
PROSThere are so many good things about this software but mainly, being a team lead, one can make assessment about overall team's mood score and the issues they cannot express openly and hence can bring improvement while having one-on-one dialogues. Also, it a very right platform where one can give his/her input or ideas for improvement required in any area.
CONSThe survey forms should not be kept anonymous and if the one who is happy or not happy at work must be visible at least to Head of Department if not to an immediate line.
Patricia
Medical Devices, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Feedback Butterfly
En general es una buena herramienta que permite tener entendimiento del clima laboral y satisfacción y ayuda en la toma de decisiones y estrategias para mejorar la experiencia de los colaboradores
PROSLo mejor de este software es que de forma anónima, se puede tener interacción con los colaboradores y tener visibilidad del clima laboral.
CONSEl formato abierto y optativo de respuesta, en algunos casos, no aporta información
Liaqat
Pharmaceuticals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
1
This software is easy to use and weekly basis its beneficial for take feedback of employees
CONSNo I think its complete software and easy to use
Eliza
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Gamechanging feedback tool with excellent support
Butterfly is easy to use with a fantastic support team and has made a huge difference at our company. We have a much better idea of engagement and satisfaction and are able to use the tool to create real change within our organization.
CONSButterfly is still growing - occasionally we encounter bugs or tools that are still improving but the team is always engaged in helping us and updating us on upcoming development.
Mayur
Plastics, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2021
An employee is essential.
The ratings, the scores, the possibility of anonymous feedback among large teams helped understand mood sets among team members . Also feedback in any way always helps the HR and the leaders understand the true moods of the employees giving them a sense of pride for being heard.
CONSFelt that the organization and Butterfly could have explained the benefits of the surveys to all employees much better to ensure better feedback and response rates. Perhaps linking it as an award or appreciation for most consistent respondent would have helped in better responses and more feedbacks.
Imran
Chemicals, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Culture Change
It very Good
PROSEmployee recognition / Feed back from emplyees
CONSGraphical analysis showed be more attractive
Lourdes
Retail, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2021
Great for feedback management
The follow up feedback is very helpful because it allows people to add comments on certain questions created through their work sentiment pulse
CONSit is always the same format, and it should allow to add different versions of feedback so people feel it dinamically and it turns more interactive every time. Maybe a different format of asking people how they feel from month to month or every Q
Ilija
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Feedback tool
We recently started using this service as a internal feedback tool. It allows you to submit feedback on a weekly basis anonymously see how the team is feeling and discover what issues need addressing. All the employees love it!
CONSEven though the anonymity is guaranteed, I feel that the managers can read who send the feedback.
Simon
Information Technology and Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
A great tool, to help me understand my team and act from wherever I am
I believe I was one of the first user to be on the platform, it was recommend from a fellow manager at my company. I have to say that it is a nifty little tool, that helps me gather insight in a timely manner. Although HR run their internal engagement surveys, I never have the insight in a relevant time frame. Butterfly is great to help me focus on what matters to my team.
PROSThe design and ease to use. I don't need a Phd in HR to understand the data, and my team really appreciate the user experience. I've been using it with slack, which makes it super easy to spread out the messages to my team.
CONSI'd expect more from their slack integration, but apparently it is coming very soon
Vendor Response
Thank Simon
Replied August 2016
Abdurahman
Farming, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Easy and SAFE to use butterfly
Pulse fiture is I realy like, cause we know current condition. With anonimous every body feel safe and free to fill question in survey.
CONSThe feature is complete already and we can explain the result to my team member , base on that we take an improvement plan to make better condition
coco
Retail, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2021
initial feedback
It's good to get the top-level pulse/feedback. Addressing the concerns is another though. How can we address or getting back to the team(s) without loosing anonymity is something I feel we need to figure out. I would hate to get the feedback (or general concern) yet getting hard (or harder) to further soliciting the inputs to figure out "so what can we do about it." These tools are only helpful if we can get to that next steps. Otherwise, it's either "pretend all is going well" or "I complain but nothing happens".
PROSthat it's easy to administer via Slack. The response rate is high and I think it's because it is easy to respond.
CONSThere was some problem initially to use multiple-choice follow-up. Now, I think it's fixed though. I think I need to give more time to try different ways to reach out and getting better inputs on how to address any challenges/concerns via Butterfly.
Salman
Textiles, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
A Great Tool for Employee Engagement
* It a simple and easy to use tool to get a 360 perspective from your team. * It has helped me pin-point the pain areas within my team and work on them to get better team engagement.
CONS* The software was simple and had all the sufficient tools for my need.
Ivaylo
Consumer Goods, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Excellent Choice
Butterfly is by far the easiest to use, the most friendly and efficient product for pulse surveys I have ever used.
CONSPeople management part could be easier to maintain.
Reason for choosing Butterfly
Lighter, easier to use, more user friendly