All Clockspot Reviews
1-13 of 13 Reviews
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Sam
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great android app to clock in for work
I liked the ability to clock in and out from my phone without having to VPN into my office network to the payroll system.
PROSUsed this while working for an MSP and not always in the office to clock in or out. Being on my phone, they company trusted that I wasn't going to abuse this ability.
CONSThere is some validation needed for your employer since this is all based on trust. High ability to abuse and get paid for time you are not working
Kelli
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Clockspot was the ultimate time tracking solution!
Great.
PROSThe ability to add as many jobs as needed, since we do property management we need to be able to allocate each minute to a specific job and include notes.
CONSThe reports that are generated by the software could be more customizable.
Reasons for switching to Clockspot
Excel is not specific to our needs for this.
Amber
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2017
Very easy to use interface, effective admin tools, reliable system.
This time tracking software enables us to track and manage our office employees time in a simple, user friendly way, as well as providing a visual for the employees themselves.
PROSSimple and effective time tracking tool for our office employees. User set up and management is very easy. Needs infrequent updates, saving us time and hassle. Employees enjoy being able to view their own timestamps and track their log ins.
CONSThe scheduling tool is ineffective and difficult to use and administer. The edit request function is usable but not transparent on the user side. It is at times difficult to manage from the admin side as well. Seems to only be able to use one time zone, so satellite offices in different states are sometimes confused.
Nancy
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
2
Reviewed July 2019
Clockspot Review
It tracks time solely for payroll. The reports are easy to run and print so I can see exactly how many hours they each have during the pay period.
PROSOnce the employees clock in, it keeps tracking their time until they clock out. I work on a different floor than most of my employees so I can just check Clockspot to see if they are working or not. We offer a flexible shift so I don't know when they start.
CONSIt tracks time only, not time on projects. It doesn't integrate with any other software so it just functions as a time clock. They still have to enter their time into our project management suite.
Melody
Mental Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2019
Great for tracking time spend on tasks and being an online source for timesheets
I've worked as a secretary at a counseling center. We grew from a small one provider, one office business to a large business with 40 employees and over 5 locations. In the process of that growth we received a new manager who came in to help reorganize and build infrastructure so we could actually handle that type of growth. Clockspot was one of the ways used to help. We were able to track in great detail the time spend on tasks and evaluate what tasks need to be done. This data was used to restructure our support & billing staff and to show us areas of weakness, leading us to greater efficiency in our business.
PROSNot only does this act as a time sheet, but you are able to get real data to track how long certain projects and tasks take to complete and it removes the guess work.
CONSI am a secretary and it is tedious to change tasks every time you move to something else.
Paige
Verified reviewer
Environmental Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed January 2023
Ehhh... there's better software.
It's okay. Basic and simple. But there is a lot of other time-tracking software out there that are so much better and comparable and usually a cheaper price.
PROSIt is a very simple time-tracking software. It uses geolocation to show you where your employees were when they clocked in and out.
CONSIt can only be used on a search browser, there is no downloadable application. I used a company tablet to let my employees clock in. It saves all the usernames so that's helpful, but anytime an employee clocked in they had to remember to log out afterward.
Reason for choosing Clockspot
It seemed to be a better option for our price point at the moment.
Ryan
Verified reviewer
Environmental Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed December 2017
Basic time clock management with few frills
Easy time clock for admin local and remote.
PROSEasy to use for the end user with very little steps involved. They can even clock in remotely if allowed. Admin controls are simple to use and make it a light duty task to manage users and timesheets. Can export time.
CONSRequired to pay for admin users even if they are salary and do not need to clock in. The features of our version are very basic and would not work if you needed more management controls.
jorge
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2019
Very bad support
When it worked the systems provided time stamping functions all be it in a outdated interface.
CONS3 times we had an issue where our services was incorrectly suspended for 5+ days at a time. Support was very unresponsive and unapologetic. I'm not sure what is so difficult about reactivating an account that was suspended in error.
Jennifer
Environmental Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2023
Not a bad software
Not bad, could use a better user interface. The website is very simplistic and boring.
PROSIt's easy to use. Clockspot is a very simple time-tracking software that worked well for our company when we had only 3 people.
CONSThere is no downloadable application. My employees had to create a shortcut on their phones that would direct them to the Clockspot website to clock in. This just seemed too complicated to explain to new employees.
Linda
Verified reviewer
Mental Health Care
Used free trial
OVERALL RATING:
1
Reviewed June 2015
It worked and then it stopped working
I was so pleased with Clockspot. Suddenly employees started telling me that when they would call the sign-in number it would have a fast busy signal. Believing that the problem was with my carrier (especially since we had experienced so much rain), I contacted my carrier who indicated that I did not have a problem on my line. My carrier attempting calling the number and received the same fast busy signal. I reported this to Clockspot and they said that they knew that the problem was not with their carrier because they had thousands of employees calling in daily and I WAS THE ONLY ONE CALLING ABOUT A BUSY SIGNAL. I called my carrier a second time, same results. Same response from Clockspot. I called my carrier today, a third time. My carrier attempted to call the number using several telephone providers and then they tested the line and the response that my carrier received back was that it was a non working number. I have left two messages with Clockspot but have not heard back from them. I am positive that they will respond by saying the I AM THE ONLY ONE CALLING IN ABOUT A BUSY SIGNAL - EVERYBODY ELSE IS GETTING THROUGH. I'm done.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2017
Zero Customer Service
They charged the account timely, and they also made sure to charge .05 for every employee that clocked in. (Pure Sarcasm)
CONSThis App says it uses Geo Location to verify the whereabouts of an employee, But the "Geo Location" said my employees were several states away. I called Clock Spot so fix the issues... No response. I Emailed Clock Spot to fix the issues... NO Response. I Emailed and Called.... NO RESPONSE. Again they charged the account timely, and they also made sure to charge .05 for every employee that clocked in but ZERO customer service. I am moving on Clock Spot.
Brandon
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2018
Great for 10 or less employees
Easy to set up and check payroll, very simple clock in
CONSInternet based so staff could clock in from outside dealership
Coletta
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
The ability to set tasks for people is awesome!
I like that I can generate a payroll report and see the calculations of it. I like that the ability to send am message to someone that they did a great job for that day or anything else that happened is a great way to notate a day and a worker.
CONSI do not like how the summary of the overtime shows up. It seems a bit dated. I think that the design and the look can use some updates and a change to keep it interesting, it helps while doing accounting.