All Crewmojo Reviews

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User Profile

Maree

Verified reviewer

Insurance, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

This Performance Management tool definitely does not suck

The Crewmojo team have been very open to our feedback and ideas. They are passionate about their software and are committed to transforming the way traditional performance reviews have been conducted. The Crewmojo team have a strong desire to ensure that it is a rewarding experience all round.

PROS

User Friendly Great use of every day language Encourages on going, spontaneous and real time feedback Practical Removes subjectivity and encourages collaboration

CONS

It is challenging to develop new habits of providing real time feedback. To get the most out of Crewmojo you must keep the tool front of mind. Performance reviews should not be something that you set and forget (which is probably what tended to happen). My organisation must break those old habits.

Vendor Response

Thanks for your review Maree - you guys have been a huge help with your early adoption and honest feedback. We're super thankful to have you as a customer.

Replied October 2018

Robert

Management Consulting, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Awesome team leadership & culture building software - truly game changing!

We have been using Crewmojo for 6months, and at the onset we thought we had a pretty good team culture going in our office, but Crewmojo has helped us take it to a new whole level. It's really helped engage our team members, particularly the quieter ones, and empowered them to provide constructive feedback to one another. It's also helped to focus our teams efforts on both a weekly and longer term basis, and enabled us to be more prepared and deliberate about the precious time we spend together. The auto prompts and reminders are a benefit that help establish a good cadence in the use of the features, and because it's so easy to use you don't cringe when you get a notification because you know it only takes a couple of minutes to get it done. Would highly recommend this to anyone looking to build a strong team culture and empower their employees to reach their full potential.

PROS

It has a simple, very easy to use format and offers all the core elements for daily, weekly and ongoing longer term team leadership. The elements are intuitive and team members have quickly come on board and embraced its use, and are even promoting to peers who aren't on the platform yet! The simple feedback and "mojoscore" feature has been a real game changer for us to engage team members in encouraging one another and providing honest feedback to drive continual improvement. The "snapshot" feature that was recently implemented is a really powerful tool that our team uses every week in preparation for our team meetings. It only takes 5min to fill in, and team meetings are now much more focussed, everyone contributes, and there's a clear sense of purpose & direction before and after the meeting. The "1 on 1" meeting feature is a really unique attribute of this product, which makes holding regular personal catch ups with team members a breeze. The ability for both leaders and team members to tailor & populate the meeting agenda before hand makes it personal, prepared and focused. The objectives feature is handy way of setting and managing short and mid term goals that are inline with business goals, and fills the missing gap between weekly planning and annual performance reviews. The mobile app is another great feature of this product, as it mirrors the desktop version, is just as easy to use, and means both leaders and team members can use the features whilst on the go.

CONS

At first, there was limited functionality, and some features were a bit clunky to use and not intuitive. However, the support team at Crewmojo really listened to our feedback and have implemented a large number of upgrades and new features to address these issues and provide even greater value. As a large corporate user, the one thing that could be improved would be a means to integrate this with our annual performance review system, to avoid the need for separate isolated systems, but understand the complexity of that given the range of platforms out there (we use Workday for our APR system)

Vendor Response

Really appreciate the in-depth review Robert. Your use of words will be featuring in our marketing material! Thanks for your note on the integrations - we take that onboard and will do our best to wow you soon :)

Replied October 2018

Michael

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2017

Positive feedback on a unique service

The team has been using the service for about two months, we have eleven staff and it suits our operations extremely well. We love the automated follow-up feature, it keeps us on our toes and everything moving in the right direction. Overall it's a great tool to keep the team motivated and progressing.

Ruth

Writing and Editing, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Great software for providing team management structure and keeping objectives top of mind

Overall we're loving Crewmojo and the structure it provides to organisational and personal goal setting. It helps to keep OKRs top of mind and frequently discussed rather than filed away in annual performance review gathering dust until the next year. It also helps to keep the team feeling aligned to the business objectives and the vision of the company. The recent 'snap shot' update has made it even more useful as a team management tool and we're excited to see how it evolves over time.

PROS

Easy to use and intuitive software that helps to promote best practice team leadership and provides a simple yet effective structure for team and personal development. The recently added "snapshot" feature has superseded our previous weekly reports and provides visibility of the important things happening in my teams' world. It also provides a place to list top achievements so they aren't overlooked and can be acknowledged at our weekly catch-ups. The tech support team are really responsive and receptive to feedback.

CONS

No Google calendar integration and inability to set recurring regular one-on-ones.

Vendor Response

Thanks for reviewing Crewmojo Ruth. You guys we're already doing well with 1-on-1s before we even started, so I'm very pleased to be adding value. The google calendar integration is available for one-off meetings, but a recurring meeting integration is something we can certainly improve with,

Replied October 2018

Brett

Entertainment, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

What a fantastic tool for performance management

We were looking for a way to bring our business plan to life and make it something that people actually engaged with. At the same time, I felt the need to improve the way I managed my teams performance. I looked at a range of software solutions that did either of these, but this does both. And frankly, it costs peanuts!

PROS

Easy to use Aligns the organisation around measurable Objectives Makes performance management easy, reliable and effective Fantastic support Everyone is happy to use it

CONS

Haven't found anything yet. As soon as I mention something I don't like it gets improved or fixed.

Vendor Response

We love the level of engagement we have with you Brett - you've really helped shape some our thoughts with upcoming features on our roadmap. Many thanks for your review!

Replied October 2018

User Profile

Louise

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Has made a real different to relationships in our team

The biggest benefits has been the improvement in relationships, that constant refocus on our short term goals as a company and individually and ensuring we are celebrating our achievements and looking at ways to improve regularly

PROS

It really encourages you to keep communication lines open always. It encourages conversations that ensure we check how team members are feeling and going personally, not just day to day delivery outcomes It has enabled us to increase the amount of check points with each other so that we can be sure we are always improving and it is not just a once a year or biannual conversation More communication builds better relationships

CONS

Anything that hasn't worked for us has been minor and the team has been great and changing things quickly

Vendor Response

Thanks for taking the time to review Crewmojo Louise, as a customer you really motivate us and we've appreciated for your honest feedback and great suggestions. Keep 'em coming!

Replied October 2018

User Profile

Muhammad Saqib

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excellent Team Leadership Software

Over all I am satisfied with the software. I was worried about how to inflate organization performance. My friend recommended me "Crewmojo". It really assisted me in increasing organization performance and team work.

PROS

This software is easy to use and easy to understand. It helps in aligns the organization.

CONS

Robustness should be hiked. Moreover, there should be more functionalities.

User Profile

Richard

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Transformed our performance management

Total ease of use from start to finish. Crewmojo team were incredibly helpful in getting us underway.

PROS

This has gone such a long way in helping to improve our internal communications along with identifying potential issues at an early stage before they become a real problem.

CONS

No real cons from what we have found with the software, it’s more internal and changing mindsets to adopt new and fresh approaches, it’s been worth it now though.

Jack

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2017

Early Adopter Here

I would recommend getting in on the early adopter program! You get free lifetime access. CrewMojo is currently developing into a real program and you can see where they are starting! It's a really cool tool that just needs more. Right now, it feels like a glorified task list that is a bit collaborative. You can organize by projects which is cool but staying on top of things and needing to connect everything can be a huge issue. Plus, there is no way to be able to overview everything. It is as if you have to search the nooks and crannies and some things fall behind. They have a great foundation and you can see the potential just a couple new things and it will be a great tool!

Vendor Response

Thank You!

Replied September 2018

Robert

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

We were slow to adopt at first....but now....!

All managers are using it so its created transparency between me and the managers.

PROS

It keeps the interaction going and it hold them all in one place

CONS

I didn't quite get it at first (maybe it was me!) It's a great tool now that I understand how it "thinks"

Varant

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2017

Task/project management with feedback/rating system - people actually get this done!

The first time using this app 6 months ago, the features were limited and it was a bit hard to navigate, but I persisted. I could see the value, and boy these guys have come a long way. They cleaned up the UI, tidied up the features and added a tonne more. keep at it CrewMojo, love what you're doing!

Tyler

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Excellent Staffing tool

Very interesting concept and presented well in slick software. Great technical and customer support provided. Highly recommended

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