All Dynamics 365 Business Central Reviews
1-25 of 145 Reviews
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Yonatan
Computer Software, 51 - 200 employees
Used less than 2 years
OVERALL RATING:
3
Reviewed January 2022
Keeps everything in once place.
Saurabh
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
BC One stop ERP solution
It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.
CONSNothing to Report as of Now. I am not able to find anything to Report at the Moment
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best ERP software so far
The procurement process has been made easier. Our asset management is now on point. The human resource management especially the payroll management bit is awesome.
PROSDynamics 365 BC has a variety of tools including the procurement module, human resource module, and the finance module. It has a interface that is user friendly and easy to use. It's workflows are outstanding and carrying out an activity from one end to another is made easy. With the workflows, at least a track can be made on the movement of activities carried out in the system. The ability to generate reports is a plus which is also easy. Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two.
CONSAt first, you will need some practice on how to manage it to avoid messing up with your crucial data. Another issue is that running many processes at once can slow it down and this will force you to wait longer.
Reason for choosing Dynamics 365 Business Central
Dynamics 365 Business Central has a variety of tools that our organization needs.
Phil
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2019
DONT PUT YOUR TEAM THROUGH THIS
As some on who has to use this software daily in a client facing role this is the worst product in the world. If you are the product procurement officers and looking for a CRM, you will be hated for years, long after you are gone if you make your co workers use this product. Even making a client card is like puling teeth, the search query for products is ridiculously hard to use.
CONSThis software makes me want to quit my job because it is so difficult to do any part of the sales process on it. Searching products, making quotes, checking my orders. Also there is no notifications so you dont know when your case has moved along unless you go and physically check it which is also not easy. Once again, if you buy this product you a damning your co workers to years of mental anguish and some might genuinely start hating their job so much that they quit. YOU WERE WARNED.
Gaius
Building Materials, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Excellent ERP with a lot of functionality
Very happy with Business Central, would recommend to every business
PROSVery well designed ERP, data structure is very well designed so gives me a lot of confidence in the product
CONSThe user interface does have a steeper learning curve than some ERPs
Chris
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Msft Dynamics as a CRM - there are other options
I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations.
PROSI did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.
CONSI did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.
Reasons for switching to Dynamics 365 Business Central
Our firm ultimately made the decision to switch CRM systems to better integrate with our other internal systems.
Dominique
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Dynamic 365 business central review
We had some problems due to wrong setting, after the intention by the customer service, we went through a training process, then when could handle and management the software to drive the business with more effectivity.
PROSIt is perfect solution for small scale business management.Based on it cloud option, we can link operations for more effectiveness and performance.The software have a limited trial versionThe dashboard can give all statistics and the final income or loss at Anny moment Allez powerful management of the stocks
CONSTo customize the software s not easy at all. Tables cannot me modif.Cloud need to be updated ,it takes too long handle the way to Link operations.
Jose Julian
Verified reviewer
Environmental Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
A comprehensive examination of a cloud-based ERP solution for small and medium-sized organizations.
Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized enterprises with the scalability and flexibility they require to manage their finances, supply chain, sales, and service activities. Its cloud-based platform provides customers with simple access to data as well as a variety of customization choices. Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations. Overall, Business Central is a good option for companies that want to streamline their processes and increase their overall efficiency.
PROSDynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm.
CONSCustomizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2019
Dynamics Review
It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.
PROSPulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.
CONSEntering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.
Cesar Josue
Verified reviewer
Mechanical or Industrial Engineering, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Dynamics 365: a comprehensive review of Microsoft's enterprise solution.
Dynamics 365 is a full and adaptable enterprise solution that could be a great alternative for companies that aim to integrate and automate their business procedures. Nevertheless, the price and the difficulty level could be hurdles, so it is important for organizations to evaluate whether the solution is suitable for their specific requirements before making a commitment.
PROSThe system seamlessly integrates with other Microsoft solutions, including Office 365 and Power BI, to provide users with a cohesive and smooth experience. The system offers the ability to be tailored and adjusted to meet the specific requirements of an organization. The integration of artificial intelligence and machine learning can enhance efficiency and decision-making capabilities. The solution undergoes regular updates and improvements to ensure it stays current with the latest trends and technologies.
CONSUsers who lack prior experience with CRM or ERP solutions may face a steep learning curve. Some companies may consider the reliance on Microsoft a potential risk, as they prefer solutions that are more independent. The price of Dynamics 365 may be a barrier for certain businesses, particularly those that don't require all of its features.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
Great cloud based solution for small-medium businesses.
Keeps all our business data in one spot. Very easy for everyone do to their own paperwork.
PROSAttach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.
CONSReport creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2021
Dynamics 365 Business Central
Integration with outlook is the best. No more downloading and sending separate emails. I also liked the fact that it comes with a BI tool for reporting, this was a crisis on Dynamics Navision 2009. The price for the product is very reasonable for small and bigger companies.
CONSDifficult to get support from the partners who implemented.
Reasons for switching to Dynamics 365 Business Central
Microsoft Dynamics Navision 2009 was outdated and no longer supported.
Akash
Consumer Electronics, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Dynamics 365 Business Central - One Stop Business Management solution
It saves time by processing huge amounts of data in few secs and keeps records of everything that we want and helps a lot in inventory management and resource planning as per Customer's requirement.Helps to calculate profit/loss on monthly basis/yearly basis.
PROSEvery firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.
CONSThe user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use
Ron
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great ERP software with great integrations
I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical consultant. I install and implement BC on regular basis. Also I support customers with technical issues around Business Cental, which I love to do. The possibilities with BC are endless.
PROSAs a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus. Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well.
CONSThere USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go.
James
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Power the growth of your business with "Microsoft Dynamics 365 business central"
I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs which have made it easier to customize it with our needs .The customer support is amazing both on call and in person.
PROSMicrosoft Dynamics 365 business central is a very great product , it's easy to use since it has a great user interface .The deployment is easy and took a very short time .It has inpremises and cloud based functionality which has enabled work flexibility.
CONSThe initial purchasing cost is relatively high mostly to the small enterprises.The system keeps on freezing whereby delaying our customers.
Thomas
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2023
Thomas Review
It does what we need it to do, but there are a lot of improvements that could be made.
PROSIt has all the accounting functions that we need, and does have the availability for consolidated accounting
CONSIt's not a very user friendly product. There are multiple gaps like requiring me to redesign reports if we add new chart of accounts. You can't run consolidated AR and AP reports. Microsoft needs to give it some attention to make it more competitive as I believe sooner or later we'll switch.
Kelly
Oil & Energy, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2018
Great software, if you're not afraid of customization
Great software for small and midsize businesses.
PROSOne of NAV's biggest strengths is the fact that it's a Microsoft product, so the ease of use factor is high, given the fact that virtually all employees are familiar with MS ribbons, icons, etc. NAV is also customizable (with the help of a consultant). The fact that it is customizable, yet easy to up-gradable, is a huge factor.
CONSThere are some basic items that are only available through customization. I would like to see MS make these accessible as items that users can configure, vs. having to pay for customization.
Elizabeth
Insurance, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Needed an upgraded accounting system
This system offers a lot of reporting options. It helps us keep track of multiple businesses in one system.
CONSThe initial set-up and use of this system was a little difficult. The training was not as thorough as it could have been by the BC team. Once we received actual system use it was easier to kind of train ourselves on the system features and the best ways to make the system work for us.
Reasons for switching to Dynamics 365 Business Central
Needed an updated accounting system that could integrate with other programs
Thomas
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Property Management for Dynamics NAV is a great solution for Real Estate Companies
Better collaboration, higher transparency, less redundant data and work.
PROSWith PMX Property Management we can manage almost our entire operations with this solution. We especially like that the solution provides a very stong and flexible accounting base with a lot of reporting tools available.
CONSAs with every integrated solution people have to adapt to the fact that all information is in one data base afterwards. The learning process for everybody that one's actions / entries influence all others takes some time.
Dave
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2018
Navision....not a platform you want to work with
Avoid this one.
PROSThis product was relatively inexpensive for an enterprise... Migrations to newer versions were problematic and ended up requiring developer support.
CONSUpgrades always broke things. Need a dev to add new fields. Not an intuitive application. Support for it from MS is non-existent.
Ashley
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
FUNCTIONALITY
3
Reviewed October 2018
No-vision
It creates elaborate reports. It’s similar to excel. So if you’re an excel addict and want excel on steroids this is for you.
CONSIt can’t seem to add and subtract correctly when you edit quotes. It changes prices mysteriously. Wish it was more reliable.
Misbah
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
Ease of use
I have used the software for almost 9 months, and have found it to be very user friendly, with excellent presentation. It is normally quick, software does not crash often and it works well for many different type of industries.
PROSVery user friendly Good presentation Excellent layout - easy to search for whatever you need Good use of headings and sub-headings Being able to import from Excel, and transfer any journals into Excel easily
CONSMaybe not the best for reporting purposes, or hard to find a way straight away Could be a more efficient way to import transactions from Excel
Mohammad
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2023
important app
all feature from outlook or Microsoft office
CONSeasy to do or configuration or sync and important the safety
Nabapallab
Retail, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2022
Pathatic Experiance about Microsoft Dynamics Business Central
I am having my life's pathatic experiance by purchasing this software by this product value I might had better lots of ERP sofware available in Indian market
PROSNothing is good about this sofftware, its totally waste of money just in the name of Microsoft.
CONSEverything has limitation in this software and also non-customizable in maximum cases.
Reason for choosing Dynamics 365 Business Central
only fame and name of the Microsoft
Reasons for switching to Dynamics 365 Business Central
The name and the fame of Microsoft convence our Business managment.
Jessica
Verified reviewer
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Perfect for any business
I love it- I have used it for years and it is so useful.
PROSI like that you can do virtually almost anything on this program. It can be tailored to whatever you need.
CONSI don't love the price, but it is probably worth it.