Excellent overall experience. We have been customer for 5+ years and intend to continue using them. They are a little pricey - but you get what you pay for!

Very easy to use as a Manager and User. Very flexible and can set up as many teams with all sorts of different rules. Great reports.

Sometimes doesn't automate simple things but this may be more my lack of technological no how!

Excellent - The customer support is great. The team listen to what customers want and implement these to support your company. Employees find it easy to use and love that it can be used on their mobiles. Being able to reach other platforms we use through the e-days is a really good feature so employee only have to go to one place.

The time submission feature is great we have been able to go paperless on timesheets since we had this feature added.

Alerts to sickness trigger points so we can be reminded when meetings need to take place

Complex leave policy for APAC region and need a system to manually increase the leave entitlement. However, not requirement are able to meet.

E-days suitable for leave policy that doesn't have complicated leave rules.

Creating a template. The layout, such as entitlement pot.

It is simple to use for both administrators, authorisers and employeesIt is hard to imagine not using it ... it's a great package

Setting up the spreadsheet for the data upload was straight forward and a "once only" taskYou then have all relevant information in one place

I would like support to be immediate, but who doesn't want thatHowever, you can mark it up from critical (system issues) to not so critical, and they do have a number of training seminars that you can access later and FAQ's

We have 7 different shift patterns and it allows with ease to have them all monitored in one place for HR. AND the Bradford Factor we have on is in every employees "face" for them to see what points they have for absences.

Everything! :) its functions are perfect for our organisation with the many shifts and staffing

Not being able to put on retrospectively when staff forget or managers forget to authorise

It is good, we are happy.

Easy working for the management and employees

Some of the request need to be included manually and so I need to do the same request for so many employees. I am glad that is not that often. : -)

The system is easy to use and navigate. You can easily customise it to your needs and the reporting is very good. The mobile phone app is very useful for on the go.

Administrators don't have their team calendar as standard on the home page.

Great experience and customer service has always been good and they offer lots of resources should you need them.

Easy to use and set up. Has good visuals and you can get an overview of absence and planned absence easily, which helps for staff planning.

The reports require a bit of user manipulation to get them where you want them to be, that said this isn't difficult to do.

Ease of use, continuous feature improvement, efficient help desk service and excellent reporting features.

I can't find anything unfavourable to say about E-Days.

It is easier to track absences, not just for a particular employee, but for the entire population. We're able to see how many planned absences will occur, so we can put measures into place, employees are able to book time offs and await approvals. It has definitely saved time.

- It is user friendly and the support portal is very efficient and effective, and the support team works to fulfill ticket requests in a very short time so as to prevent any consequences from occurring.- Reports are extremely easy to pull and aid in the decision making process.

Entitlements feature wasn't the easiest to navigate once an employee was already added. However, support as previously mentioned, support is readily available.

- edays has helped the company to save time, effectively monitor staff absence, keep on top of other absences such as holidays, compassionate leave, working from home requests etc.

- it is so easy to use- the front layout is nice and the back admin layout is not hard to use- the customer service portal is great, along with the information hub, which I use regularly- that there is a mobile app, so we can check edays on the go- importing entitlement is easy to use- there are webinars to help

- perhaps the interface could look a little bit more modernised? just a suggestion

Even though I’m self employed the company that I work for needs to keep track of my absences so I use edays. It’s very used to see the whole year and get to have a clear picture of everyone’s holidays so no one clashes with each other.

Edays doesn’t let you book holidays with less than 14 days notice - I think. But that’s actually a great idea so the companies have time to find cover

Very positive. Staff like it because it is easy to use.

It is a great tool for keeping track of all absences and attendance in one place. We use it for recording, monitoring and reporting. All staff use it no matter what their role is.

It's sometimes difficult to get what's need from a single report and it becomes necessary to run additional ones in order to draw comparisons.

Responsive technical team, They were very supportive in the introduction and implementation of the system, There is a wealth of easy to access support tools and the team are always quick to respond when ever we have a query or an issue

Its flexible and adaptive attributes make it so versatile and yet its simplicity is a real strength. It never breaks or goes wrong!

There is nothing we would consider requiring improvement

I admit that I am not the most savvy user when it comes to new technology. The team at Edays from day 1 were patient with the multiple questions, demonstrations, hand-holding to get me started and comfortable with the system. When the handover to the support team was done, again I had the same experience of responsiveness, clear assistance and friendly service.

This software is very user friendly and intuitive. The ability to easily record and track time and attendance is helpful

I do find the reporting function is not as intuitive. When trying to run a report for the first time it is sometime difficult to select the correct filters

Always been happy using e-days simple to use with excellent service provided

The system is so easy to use and follow, and gives you lots of information when you run reports

Nothing really because if there is anything your not sure of the team is always happy to help

The experience of E-days has been very positive. The absence types make it very easy to track a range of absences; and employee can easily access their annual leave, and mage this themselves.

The interface (both front and back) is very intuitive and easy to use. The new back view features mean that the whole use of the system can be customised to each employee, if needed.

I'm very happy with it. It works very well.

This tool helps me to report time submission easily. This report is mandatory in my country Also I have the absences in reporting.

At first I did not like to raise a ticket on line because I like personal contact. Now I am happy with this anyway :-)

As a small company, we were previously using a paper-based system to process annual leave. E-days has removed this time-consuming administration and given our employees the flexibility to book their leave at any time and from any device - this flexibility has been great for our field-based staff and we have received really positive feedback from our employees and managers.

User friendly, very visual and reports in real-time.

No dislikes - sometimes we need help with the reporting function but e-days' support team are always on hand to provide guidance when needed.

Overall experience was good. Our users are happy too! Nothing has raised an issue since we implemented the system.

Edays is very user friendly. The UI/UX is good too.

Custom specific workflow - hope we can pull a report of the users approver

very good

comfortable for hr managers (can rate my own user experience only)

changing features/design is least liked about this software as employees get lost

We've been using E-days for quite a few months not and in generally trouble free. When we do have issue, usually due to the initial set-up but e-days technical support have been great. Very fast and very responsive.

Wish we'd have asked more questions during the initial set-up most of our issues are related to how the software was initially configured.

This tool allows me to manage my staff absences and holidays from my phone and authorise holidays as and when they appear as a request. It allows my employees to view the holiday schedule when they are away from work which they find really helpful when making bookings for holidays at home or the weekend

I like being able to use an app or to view the plan on my phone

I have not found anything that I cannot overcome

good features (nhs update is great) easy to use, updates and videos are helpful,

nothing really other than it logs me out roughly every hour

Managers are able to see not just their own team but the entire company making it easier to authorise. We have a strange holiday allowance and E-Days allowed for this, very easy transaction! Very happy.

its very user friendly, no jumping through hoops. It can be linked to outlook too. very simple and no bells and whistles of stuff you dont need like traditional HR software.

we haven't come across any cons yet. Maybe a catch up call after using the system for 6 months?