All FingerCheck Reviews
1-25 of 28 Reviews
Sort by
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Its a great app
Easy to use and very easy to see when and where the guys came in and a location ane a piture associated with it
CONSThe location sometimes doesn't work well for the workers and sometimes login is hard but besides that it works very well
Max
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
FC Review
Solid. As mentioned before, paying subcontractors for labor can be tricky especially with such a rapidly moving industry like construction. FC makes the process much more manageable.
PROSfingercheck semalessly enables me to run labor reports in order accurately have accurate payroll for multiole of our entities week to week.
CONSOftentimes, I feel that the software can be slow to generate/run requested reports. Customer service is also not as efficent as I would have hoped
Reason for choosing FingerCheck
We used Busybusy before-SC gives us ability to generate more niche reports.
Ryan
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2018
Our overall experience has been satisfactory. There is room for growth, but the product is good.
The time clock, scheduling, and HR support.
PROSThe optimization and intuition of the software makes the overall package desirable. The biometric time clock is beneficial for security at the facility, and the comprehensiveness of the service provided are both great features.
CONSThe KnowledgeBase for customer support needs quite a bit of updating. It also is rather difficult to navigate the system without guidance, so a more responsive IT help desk would be ideal for this setup.
Yisroel
Staffing and Recruiting, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great payroll processing company with an amazing app for employees to view their stubs and much more
The best part of it is that we have happier employees, being that they have an app and a website where they can change things on their own, view their hours and much more. As an employer of a big company, working with Fingercheck has saved us a lot of money. whether its paper usage which we were able to cut since their system since everything is web-based. Another way we really saved money was, since we started with Fingercheck hundreds of employees signed up for direct deposit and we are saving money by not having to place stop payments.
PROSAs a payroll supervisor for a company that processes payroll 3 times a week for over 1200 employees, Fingercheck has really proven to be the right choice for us. Costumer service is really amazing being that the dept. is led by Hershey who is really helpful with everything our company needed all along our payroll transition. Adding new employees is really easy, as well as the processing payroll with just a few clicks. The app that they have is really great, with the app our field employees can access their pay stubs, change their addresses and request time off without ever calling our office. All I can say for anyone looking for a company to process their payroll and keep track on hours and/or schedule, this is the company to use!
CONSTime cards is a little difficult to use, with the software having to many things that needs to be done in order to view and enter hours only active employees. There is some sort of bug with the system that sometimes resets the checks to check number '0' which makes is confusing for positive pay (but we can deal with that:)) It would be great if the website would be displayed on a full screen.
michael
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Good software and value for the money
Dramatically lowers the resources needed to collect T&A over the paper system it replace.
PROSCustomer service and tech support have been great. When we have issues, they are very responsive and help us, including developing ad hoc or custom reports.
CONS1. It has some glitches/bugs. 2. Managing the app accounts of the employees (on-line access) is difficult. 3. Getting a listing of all data for employees is very difficult - there should be many more fields available in the main employee database.
Scott
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Works as it is intended
accurate time keeping of a large number of employees made easy!
PROSVery easy to track employees times with the online user interface. Overall a very good time keeping program, highly recommend.
CONSOccasionally misses punches, when it would appear that the fingerprint was read correctly. Other than that very good program.
tovia
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
takes care of everything on one platform
alot
PROSclock and payroll in one place no need to import and export they care care of all taxes and refunds great customer service
CONSdifficulty to download multipal reports at once pay stubs for one person you have to go in to every payroll
Raz
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Excellent
less paper work. can track break time log in and log out time easily. easy to find out how many hours staff worked.
PROSI can easily manage staff hours. Track break time, and punch in and out time without any issues. The mobile app makes it very simple to use
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed December 2017
Easy to use for time card management and requesting time off
NA
PROSthe dashboard shows you who is still on the clock and who is not clocked in. you can also do mass edits for adding time for holidays.
CONSlimited access makes some things hard to do. There is also the onbaording issue that we ran into a lot of struggles with.
Avrohom
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
overall good , very easy to use and accurate. Gives me all the information i need to mange my dept.
I can keep track on my employees at all times when they came or left , also all the days that they were absent .
CONSSometimes i get an email saying that someone did not punch in or out but when i check the chart it has the correct information .
Yanitza
Commercial Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Fingercheck support has been the backbone to my experience with the system.
Time tracking
PROSThe support team is great! I think it does what its supposed to do as far as time tracking and attendance.
CONSThe system requires many rule setups and intricate rules for my company since we run different schedules.
Moshe
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Much easier to work with and deal with than my previous payroll company which was Paychex
Everything in one system makes it easier to monitor your employees time and attendance as well as vacation and sick time. Also the employee login is awesome. I stopped getting calls everyday about how much sick and vacation days are available....
CONSRunning your own reports is a little tough and the interface should be updated. The online chat response is slow.
Sury
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great service, quick response and lots of great features.
What I really love about fingercheck is that we can have the employees clock in on their system and so have all payroll info in one place for easy processing. This is great for a company with dozens of employees.
CONSWhat makes a bit hard is that payroll needs two business days to process and it can not be done after 4:30.
Jason
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2018
Fingerprint scanner too high
Awesome way to log into the phone. Makes life simple and takes remembering a password much easier and safer
CONSThe position is too high up on the device and logging into sites like banking there is no maximum amount of tries before being locked.
Idy
Real Estate, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Our Experience
Overall, Fingercheck makes our payroll and HR tasks simple
PROSI love that Fingercheck makes it’s simple to run payroll and keep track of time sheets
CONSNothing really, overall Fingercheck fits our needs
david
Food & Beverages, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Does the job!
Does what its supposed to! Works on mobile and desktop Easy to learn!
CONSI would like a neater layout, it feels a little too much options and setting visible. Creating custom reports are is not so simple
ted
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
just easy and very helpful the staff helping with technical issues. any clocking in and out issues
the simplicity. the time saved by us using this is astronomical. my guys love it no missing punches everuyone is paid all is well
Michael
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great
You can see your pay stub early, i get to see my hours, i can edit my time sheets when needed. I love everything about this app
MaryElena
Medical Practice, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
easy to use!!!
can view in REALTIME. Have all the info right in front of you. can download on cellphone. easy to use
Israel
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2017
Has a lot of features and the tech staff is helpful when they answer
Their team is extremely helpful with just about everything! their phone app made things so much easier for all our field employees. we literally had our calls cut in more then half!
CONSCalls can sometime take an extra minute until they answer, but once they answer they get everything resolved, including all Excel questions that I have.
Shmuel
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great people@@
Quick
PROSWorks Very nice it is easy to use, And when I need something I can always call them and get any info that I need they answer very Quick
Jeremy
Accounting, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
FingerCheck is a must
Pound for Pound, FingerCheck hasn't been anything short of what we needed but also turned out being more than we imagined.
PROSI really found myself moving through the software freely thanks to it's ease of use.
CONSIt took a moment to get use to and get the hang of things, but once I did - it was natural.
Raizel
Executive Office, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed November 2022
Fingercheck
I like the HR portal. You can ask any HR questions through sending a message and have your questions answered by experts with a pretty quick response.
CONSWhen I run payroll I have to manually calculate mileage reimbursement and then enter as a negative number. It is a bit tedious and a little time consuming. I also had some difficulties regarding employees PTO adjustments.
Shaye
Staffing and Recruiting, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
best of the rest!!!
fast!simple !easy!cheap!very good onboarding!
CONStoo many options! can be a drop more simple.
Sam
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
Keep adding great features
The main thing I like about this application is how easy it is to use, and the new features they keep adding. The new design elements are eye pleasing and intuitive.