Ftrack is very powerful and highly customizable which makes it an amazing tool for project management. What stood out for me is the fact that you can either see all of your project in 1 view or select which projet(s) you want to see and manage. Additionally, their reviewing tool, for both images and motion, is very efficient. It was built for collaboration in mind and you can tell!

Because of it's customization capabilities, there's a bit of a learning curve to learn your way around the software. Additionally, the notification center could be improved. While it works and do the job fine, it's not as fluid as other internal communication tool that I'm using. A desktop app would be an amazing addition.

Ftrack became a central placed production tracking and automation platform in our studio. | We are considering it as a main information source about our project Now we are working on DCC integrations improvement

Filtering and version control are genious Overview and dashboards are great Actions and ability to customise product with it

DCC integrations are poor. Project navigation inside the integrations are terrible. No filtering / search available No asset Management / Asset Loader provided Houdini integration doesn't have an installer at all^ documentation is not actual Files and components management system could be better Multiple Reviewable components / preview images are needed Lack of PDF support Limited interface customization possibilities Notes and internal communication functionality is poor (f.e. user mentioning, rich text support, attachments copy-paste, limited formatting options e.t.c.) Pooк Connect Application functions

Good resource visibility and tasks overview. Like that a lot is customisable and can be adjusted to different needs. Good interface.

Hard to navigate sometimes with too many clicks. Wish a lot more fields and areas could be customisable or at least easier to customise by anyone, rather than only an IPA developer. Review system, particularly the client one to be more user friendly (look out for Proof HQ). Wish that Asset Builds could be managed in a centralised system outside of each individual projects and then linked to individual projects. Client Facing Project plans, with clear actions for clients.

Customer service and support has been excellent. Extremely happy with the service and the product.

Its ease of use... being able to schedule, track and review all projects is critical for an animation studio. Being able to then supply the client a review to feedback and the whole team seeing it means it reduces bottlenecks and timelines.

Its hard to find TD's to help implement some extra workflow features, and I wish the review system was more like syncsketch for more technical animation feedback, this would be more for internal reviews as clients wouldn't need that feedback tool. Apart from that its been brilliant.

The Project Management is great and the Client Reviews have been instrumental.

The UI wasn't user friendly at first, this took some time. Documentation could be more elaborated as well, sometimes it's too simplistic or doesn't cover everything. A separate area of our business liked the old on-prem installation more than the current but that may be because of company policies and our own limitations.