All ftrack Reviews

1-25 of 31 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Francis

Verified reviewer

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

The best project management software I've used so far!

PROS

Ftrack is very powerful and highly customizable which makes it an amazing tool for project management. What stood out for me is the fact that you can either see all of your project in 1 view or select which projet(s) you want to see and manage. Additionally, their reviewing tool, for both images and motion, is very efficient. It was built for collaboration in mind and you can tell!

CONS

Because of it's customization capabilities, there's a bit of a learning curve to learn your way around the software. Additionally, the notification center could be improved. While it works and do the job fine, it's not as fluid as other internal communication tool that I'm using. A desktop app would be an amazing addition.

Ilya

Entertainment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2020

my super awesome review

Ftrack became a central placed production tracking and automation platform in our studio. | We are considering it as a main information source about our project Now we are working on DCC integrations improvement

PROS

Filtering and version control are genious Overview and dashboards are great Actions and ability to customise product with it

CONS

DCC integrations are poor. Project navigation inside the integrations are terrible. No filtering / search available No asset Management / Asset Loader provided Houdini integration doesn't have an installer at all^ documentation is not actual Files and components management system could be better Multiple Reviewable components / preview images are needed Lack of PDF support Limited interface customization possibilities Notes and internal communication functionality is poor (f.e. user mentioning, rich text support, attachments copy-paste, limited formatting options e.t.c.) Pooк Connect Application functions

Reason for choosing ftrack

Frack is more flexible in terms of project structure

Reasons for switching to ftrack

Cerebro didn't fit our needs

Cristiano

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2021

Good, reliable and room for customisation.

PROS

Good resource visibility and tasks overview. Like that a lot is customisable and can be adjusted to different needs. Good interface.

CONS

Hard to navigate sometimes with too many clicks. Wish a lot more fields and areas could be customisable or at least easier to customise by anyone, rather than only an IPA developer. Review system, particularly the client one to be more user friendly (look out for Proof HQ). Wish that Asset Builds could be managed in a centralised system outside of each individual projects and then linked to individual projects. Client Facing Project plans, with clear actions for clients.

Reason for choosing ftrack

I think an alternative option would have been to create our own system/platform. I think it would be great to incorporate finance and admin aspects in the future. Quotes, rate cards, link these to project budgets. Manage POs, Invoices and Payments. This could be a great integration. We currently have to manage this separately which is not ideal. This would add great value to the system!

Emlyn

Animation, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Key project management for animation

Customer service and support has been excellent. Extremely happy with the service and the product.

PROS

Its ease of use... being able to schedule, track and review all projects is critical for an animation studio. Being able to then supply the client a review to feedback and the whole team seeing it means it reduces bottlenecks and timelines.

CONS

Its hard to find TD's to help implement some extra workflow features, and I wish the review system was more like syncsketch for more technical animation feedback, this would be more for internal reviews as clients wouldn't need that feedback tool. Apart from that its been brilliant.

Reason for choosing ftrack

Ease of use, cost compared to shotgun and the benefits of the project management and reviewing being in one place.

John

Aviation & Aerospace, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2021

Approachable product

PROS

The Project Management is great and the Client Reviews have been instrumental.

CONS

The UI wasn't user friendly at first, this took some time. Documentation could be more elaborated as well, sometimes it's too simplistic or doesn't cover everything. A separate area of our business liked the old on-prem installation more than the current but that may be because of company policies and our own limitations.

Reason for choosing ftrack

Ftrack was more approachable and didn't take a week long lecture on how to use it (I'm being sarcastic of course), which was a critical for those who were apprehensive about making the switch.

Reasons for switching to ftrack

Easier to see data, approachable, but also the reviews and price point at the time were the biggest selling point.

Rob

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Review

It’s a critical part of our workflow, and overall is a great product

PROS

Customisation of tasks, to tweak things so it works perfect for us. Reviews of videos with multiple people

CONS

It’s fairly complicated for new users, and there seems to be bugs in the time tracking side of things that have been there for years

Reason for choosing ftrack

More control over what users could do and not do, pricing

Wesley

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2021

Easy to Use

We really enjoy how easy it makes it for our clients, and how we have been able to make it bend to our needs.

PROS

Ftrack makes it easy for my team to send videos to clients so they can give us feedback and download their videos with ease, all without having the client log in.

CONS

I wish moving between projects was easier.

Reason for choosing ftrack

The review software more fit what we were looking for

Swapnil

Animation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed October 2021

All-in-One Project Management

PROS

Ftrack helped us a lot to manage the critical projects in this hard time of pandemic. Remote work made possible with this software to keep business running. I love the all-in-one features where I can upload preview, review it, manage the files and versions, keep track of time bid and may more tools.

CONS

This software is almost perfect. I think, Uploading video via f-connect does not show the progress. No Idea why we remove the collaboration option from video review panel. It was way better than sharing screen on Skype or Teams.

Mario

Motion Pictures and Film, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

A must have for production tracking

PROS

I like how fast and simple Ftrack is. It can really speed up the tracking process without slowing down the production while tracking.

CONS

Some features are pretty hidden, like how to delete an uploaded file.

Reasons for switching to ftrack

Ftrack has more options

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed October 2021

Best for my area

PROS

Easy to use product, very clear UI on project management.

CONS

Sometimes the product feels too complex and I havent figure it out yet

Gerardo

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Top quality

Easy managing of hundreds of shots for movies and tv series

PROS

Easy of use and UI. Expecially in these kind of work with a lot of data to manage.

CONS

I never had any additional needed beside functionality already supported

Alex

Animation, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed November 2021

Animators review

PROS

I think it's very easy to use, it's presentation is easy on the eye and makes it look simple. It works well with the software i am using and makes it easy to track my shots.

CONS

Maybe the thumbnails, i wish when the shots render through ftrack it automatically uploads a thumbnail? but maybe thats not possible with how we use it.

Reasons for switching to ftrack

Change of job.

Devon

Media Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed November 2021

Ftrack review

Has its quirks, but way easier to look at than an enormous spreadsheet. Many useful features.

PROS

I use ftrack largely to keep track of an asset pipeline. As long as we are on top of it, ftrack is a reliable source of information and lets me know what state any given task is in. I also appreciate the robust filtering and dashboard options. Also by default I get a pretty reasonable number of emails (just the ones with information I care about).

CONS

There is a bit of a learning curve when starting out with ftrack that can make it intimidating for new users. Also I wish the UI was more responsive in my browser.

eloy

Motion Pictures and Film, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

More easy and people and artist friendly than others

Essential to coordinate and supervise the production of vfx. Manage the team it's easy, very easy. Not complex, not need to spend many time setting things or feeling you are in a excel with other skin

PROS

The system by tasks as cards. The learning curve. The filters and customizable on each part of ftrack. In 5 hours you are working with that

CONS

The quality of the player. Not good at all, for vfx supervision need to download the origin. In softs like frame IO you can decide the quality of the video.

Reason for choosing ftrack

Again, its person friendly without say no to custom to implement or other things of the others platforms

michael

Animation, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2021

Ftrack review

Very good, although i beleive Shotgun is more suiterd to the 3D pipeline

PROS

Very easy to use once you get to know your way around

CONS

I feel that it is overall complete, although sometimes i do not rec notifications

Reasons for switching to ftrack

I changed company

Julie

Motion Pictures and Film, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2021

Great for project management, could use tweaks in the Review/Webplayer

PROS

fTrack has made our project management much more easier and accessible for all of the artists and workers on our team, as we work remotely and putting information in a place where everyone can access it was very important. It has helped with managing our work load, but also for communicating issues, tasks, and deadlines.

CONS

The webplayer could be improved upon, right now it is a little clunky. For example, when I'm looking at my work through the webplayer, I have to go through and change every single shot to the most recent task. The shots that show up should be the most recent, not the first version uploaded. Also, notes made within the webplayer also don't seem to go to the correct task level, rather they go to the topmost level, which means I have to double-check and navigate to other task levels to see any notes made there. This is a problem because notes can easily be missed if you are unaware of a new note being made on a new version, or if you expect that note to be on another task level.

Hadji

Verified reviewer

Internet, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Ftrack

Ftrack offre de nombreuses intégrations avec d'autres outils de production couramment utilisés, ce qui améliore l'efficacité globale du flux de travail.

PROS

Il permet d'améliorer la productivité, de réduire les erreurs et de garantir une meilleure coordination dans des projets complexes. En plus de ça, ils incluent la gestion efficace des ressources, le suivi du temps, la collaboration en équipe, la planification de projets, et la gestion des actifs.

CONS

Je trouve que la personnalisation des flux de travail et des fonctionnalités est limité par rapport à d'autres solutions.

Eoghan

Animation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2021

great and easy to use

great, a really handy and efficient tool

PROS

I can efficiently look at the task assigned to me and prioritize my work.

CONS

i would like to be able to turn off the notification that affect a scene but is not related to my task on that scene

Marc

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

FTRACK is AWESOME

Cross project management

PROS

This product is much easier to grasp then it's competitor. More visual an intuitive

CONS

Make more features less dependent on API's for the lease tech savvy

Reason for choosing ftrack

Better UI and interface.

Audrey

Animation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

My review

Overall its good way to track and manage tasks for animation

PROS

Its easy to use and helps track tasks, it makes organising easier

CONS

Sometimes its slow to use, and it can crash sometimes.

William

Media Production, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Ftrack: Simpler version of Shotgun with some limitations.

Overall Ftrack is a breezy alternative for VFX project management with a few caveats.

PROS

The ease of use and the ease of setting up and assigning tasks to team members. The ability of team members to easily log their time per tasks is great.

CONS

Adding tasks is unintuitive compared to other management software that I have used. There are multiple ways of accessing projects which is sometimes confusing for casual users.

Reason for choosing ftrack

Needed a simpler project management software.

Joshua

Animation, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed October 2021

An animation feedback machine

Overall positive. Would like clearer options for managing files though.

PROS

The taskboard view is useful for keeping track of all my shots. Its easy enough to navigate. Filters are helpful.

CONS

Hard to remove files uploaded in error/ edit the names of files in software. This might just be an admin/ user privilege issue though.

Raymond

Entertainment, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Ftrack Review for Freelance

PROS

Able to communicate with teams and track progress with work loads.

CONS

Too many tabs. Hard to find the right info sometimes.

Josiah

Entertainment, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2022

Very powerful, but kinda confusing (user review, not a manager)

PROS

The task creation, linking and organization is really fast, and powerful. The time tracker is also quite smart and pretty easy to use.

CONS

My greatest frustration comes with the multiple overlapping popup windows for tasks and time tracking, they are ALWAYS covering up important information I needed to see/click on in the base screen (I am having to come up with funky workarounds to use, instead of tracking my tasks properly). A little more customization or smarter popup placement would be much appreciated.

Reasons for switching to ftrack

ftrack had more advanced features and organization layouts.

Stan

Entertainment, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2022

Keeps getting updated, even when not asked for.

Ftrack sometimes works, sometimes doesn't. Frequent updates require continuous pipeline modification. I could complain, but actually, despite its flaws, Ftrack does things better than Shotgun.

PROS

Easy to access, easy to chain tasks involving multiple people.

CONS

Proper setup requires a lot of API coding and updates often break things. They come out of the blue and are never a welcome site. Instead of "congratulations" it's: "Let's see what they broke this time?" There needs to be an option for letting the client choose when to roll up and not force it upon them, but that's not in the works, as far as I know.

Showing 1 - 25 of 31 Reviews