Jotform does so much for my organizations workflow on a daily basis. From student reports to purchasing and employee time tracking to b2b operations, Jotforms does it all!

The ability to customize and collect data, esign features, and all the many integrations.

There are lots of integrations but I haven't see the ability to upload pictures straight to google drive accounts.

What I like about JotForm is that everything I needed was right there and it was very direct and not difficult at all. I did everything so quick and I am not an expert in any digital mor marketing.

Honestly the only thing I didn't like about JotForm was that it only allowed me 10 people to fill out my forms however I learned about leaving a review to get free ones and other ways you could get more which is awesome.

Filling in the spaces is easy. Once completed the email following the completion is the best part. Gives you a summary of what was filled in on the form

Haven't had any least experiences with this system.

Our overall experience with Jotform was abysmal. The one time we really needed the product to work, it didn't. Subsequently, Jotform support admitted there was a problem, but refused to refund us.

Jotform has a rich feature set but it is unintuitive and not worth the hassle to implement complex workflows

the customer service isn't even average compared to alternatives like fillout.com the tech is hard to use - building complex forms is not simple the tech is unreliable Jotform customer service do not take responsibility for failings PDFs seem to be a problem for Jotform

I've had 2 experiences with trying to build a form to accomplish an important task, and it's failed both times. The tools don't work properly, there's no support, and when the issue is on their end, you're just out of luck. There's no fix time, ever. Don't use this for anything where you can't work around this service's repeated failures.

It appears, on the surface, to offer a ton of really nice form elements & features. You can make the forms do a lot of seemingly cool stuff that's difficult, if not impossible in some other form builders (until you actually deploy them & discover their true, undisclosed limitations/quirks).

There are constant bugs, quirks, and downtime, with ZERO live support regardless of subscriptions level. My biggest issue is with prefilling forms for customers. Important fields like the product list can't be prefilled so all the customer has to do is review & sign. Of course, it doesn't tell you this until you go to actually prefill a form. Now I'm left with a situation where I have to have a different, less-capable form if I want to prefill contracts for customers using existing info. What a waste. Better yet, there's no support. If you have a question or issue, you get to wait for an email response. Of course, they only deal with part of what you've asked, so you then have to send another email, then wait another unknowable period of time for the next person to deal with half of the problem, then requiring another email, another wait.... and so forth. Of course, if it's an underlying issue with their software (like the improperly functioning dropdown quantity selector), they say they'll send it to the developer team, and who knows when/if the problem will get addressed at that point. They literally tell you that they can't tell you. Not acceptable for commercial deployment, imo.

I have had a fantastic experience with Jotform I love everything I have created

24/7 Customer Service Customer Service Responds Quick Customer Service always has a solution that is easy to follow. There are so many form templates and customizations JotForm integrates with just about every workspace

Nothing yet I have not issue with Jotform so far

I really enjoy the ability to create online forms, and have people sign it. It makes conducting business much easier.

It could be a bit more customer-friendly and easy to use.

I've bee using Jotform for almost 10 years and never though about changing platform.

The simplicity of the tools, Very practical and always updating and innovating

Can't say that I dislike of anything, although, I don't use every tool

Convenience. Free trial is very robust and pricing is affordable if we need to upgrade.

So far, I don’t have any negatives! I understand branding for free trial

I have used it since its inception years ago. Whenever I need a new form that is where I go

So Easy To Use and you can start for free and continue until you need more features

I haven't found anything I didn't like or couldn't use

We use JotForm for program registration and event feedback. Many of our users aren't tech savy and they are able to easily navigate JotForm.

JotForm is not only simple to use, but simple to integrate with other products including our website and payment methods

Nothing - it has been a great experience

Incredibly easy to set up and distribute forms to get information on our platforms. The operating system is very intuitive and has a very little learning curve.

It is easy to set up and integrate to our other platforms

Some features are behind the paywall. It's annoying at times because the feature would be useful, but not used regular enough to up the price.

Templates you can use, free option, easy to use

Limited amount of forms in one month on the free plan, and then the paid plans are too expensive for me

I needed to quickly build an embedded form for my website. I registered for an account and completed building the form minutes later. After a few minutes of learning which CSS classes were applied to each form element, the look and feel of the form only took a few more minutest and it was pulling data to the spreadsheet.

Ease of use and ability to customize a forms CSS to my university's branding standards. Forms are simple and intuitive to build with many options. From standard short and long fields to file upload capabilities, JotForm has many tools to get the job done. Branding was easy to customize by having direct access to the CSS through the form interface.

At the time of use, JotForm's pricing structure wasn't optimal for my organization. We had a few users who needed to create and manage forms but we couldn't find a level of access that gave us what we needed. Overall, the structure that we needed was affordable for single use, but not for multiple users.

JotForm actually saved our project from collapsing. In the middle of a survey we had launched with a different platform, we were encountering severe technical issues that caused our data collection activities to completely stall. Migrating to Jotform not only solved all of those problems, but offered us features we didn't have with our previous service. Features that allowed us to cut down enumerator errors during survey administration, improve our agent remote monitoring protocols, and generally enrich the survey experience for our data analysts, survey respondents and field agents. It was absolutely amazing.

Well, first is the ease of use.With Jotform, survey creation to deployment in a matter of minutes isn't just a marketing gimmick...... we were actually able to do it. The quickly customizable templates and very user friendly feel makes it a joy to work with. Also, when we first signed on, we were migrating an active survey from a different service (which was giving us a lot of technical issues) and the customer service support we received was absolutely amazing.

Response data was being produced as links instead of the intended .pdf forms we had hoped.....when we first launched. And we struggled a bit to understand what was actually happening, but we later figured out the cause and solved it. That has been the only record of any issue we ever had with JotForm.

I like the different ways the a form in Jotform can be embedded on other sites. Different CMS have specific scripts and Jotform scripts for embedding forms make it easy to adjust as needed.

I would like the quiz feature to be a bit more prominent and useful. Additionally, I'd like to be able to use analytics to track features on the form.

I am confident that the forms I create using JotForm are professional and functional. The surveys are what I use most often. I am not on site with employees to supervise on a regular basis, I send surveys to patients and their families to make sure that they are happy with the employee and that all required daily tasks are completed. I use JotForm to collect health data and if need be HIPAA compliant forms. I use a "2-in-1" laptop/tablet often, JotForm functions on that and my desktop computer. I get timely returns because of the mobile responsive forms. I would like JotForm more if the site was organized.

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form. Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

Great for registration forms; lots of customizability, and once you figure out the calculation widget, it's easily reproducible for future forms. I also like the flexibility of knowing we can pay for a year, or we can downgrade and upgrade our plan on a monthly basis based on our usage. I also love that you pay a flat fee; they don't charge a percentage based on registrations or transactions, which helps for budgeting purposes.

It has glitched unexpectedly in the past, where users cannot submit forms and get error messages (in error). I've also had issues with the autosave function, where the builder will randomly freeze and when I reload, it pulls up an old version. Using Chrome instead of Safari helped with this. The customer service could also be improved - it's frustrating that you can't call and talk to someone (but on the plus side, you can google just about any issue and find several suggestions from Jotform staff).

1. User-friendly 2.Efficient solution for forms creation and management 3. Document management4.Easy-to-use interface 5.Wide range of features and integrations6. Streamlining their workflows and increasing efficiency^. Useful tool for streamlining their workflows and increasing efficiency.

1. User-friendly design 2.Electronic signatures3.Document management4.Reporting and analytics5.Integration with other tools6.Security and reliability

1. Limited customization2.Limited reporting and analytics3.Limited support for more complex forms4.Limited integration options

It was more than worth the money because of the multi features of the forms. It was an excellent tool for project management, and because our organization is a project driven one, this was a hand and glove fit. I was highly impressed with the features and the experience!

The customization features of the form and the ability to use the forms for multiple uses.

Because of the amount of features, it became challenging to navigate the system to find specifically hat you needed the forms to do

Fantastic. From the limitless possibilities with the form builder to the knowledgeable Q&A support staff, JotForm definitely has a winning solution. I would recommend this for small and large businesses, from technical to food service, from cars to dress alterations, from vacation rentals to feedback portals. The people at JotForm listen to feedback and feature requests, I myself was able to have a widget updated after I found a bug that had previously gone unnoticed. You won't find a better combination of power, flexibility, compatibility, user-friendliness, and helpful support in such a refined package.

In short, everything. For starters, the ability to sign up for free and begin immediately creating forms that work within minutes is unmatched. I am impressed by the extensive amount of widgets that can be utilized for custom data entry, from QR code scanners to file uploaders to widgets that can perform custom calculations. The logic editor for controlling if and where questions, textboxes, widgets, etc. appear is very powerful and allows for virtually limitless form possibilities. I've used these to in conjunction with QR scanners to load pre-populated forms that allow technicians at my workplace to upload photos of machine issues, describe repair procedures, and even add parts used for repairs. Seperately I've also worked on forms used to report inventory / ERP data discrepancies that can be mailed to specific recipient groups based on which part of the ERP system is in question. I could ramble on about the endless customization with the design editor, the ability to do advanced back-end coding including the addition of dedicated HTML, PHP, and other code languages, the ability to integrate forms with everything from Google Drive to Airtable to PayPal, secondary integrations with Microsoft Flow, you name it. And the amazing thing to me is, the forms look stunning on desktops, tablets and mobile devices. And if you don't like how a particular widget looks, crack open the CSS on the back end and you can build pretty much anything.

The power and capabilities of the system can be a bit overwhelming to a new user. There isn't an easy tutorial to get you going right off the bat, so you're left searching at times for how best to accomplish a particular goal with your form. That said, the Q&A portion of the website is very helpful, and the ability to ask questions and get fast feedback more than offsets any initial disorientation. The only other con is the weak integration with Microsoft products and web-based services. I'm not sure what the issue there is, but it has been a hiccup during my integrations and projects. There are work-arounds for this, but those are weak as well. That said, JotForm is always developing new plug-and-play integrations, which means this is something that could be seen in the future. And they listen to their users' feedback.

We use Jotform for collecting internal and external user data in response to fast changing needs (e.g. requesting the health status of those returning from areas that have just come out of Covid lockdowns). The API means we can directly add responses to databases, while Zapier integration allows us to add response to spreadsheets for further analysis.

Jotform are always releasing new features to meet customer needs. The cost is relatively low compared to other offerings

The default form controls are somewhat limited, and there is an overall reliance on 'market'/3rd party widgets.