All kiwiHR Reviews
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Artem
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
All you need for HR is there
Switched to kiwi after trying numerous other apps. The team found it easy, migrated our data painlessly.
PROSEasy setup Flexible vacations and sick leaves policy Team calendar Responsive support
CONSGood to have a full-cycle recruitment kit there. Good to have billing not per user but for the team. Eg. 1-5 // 6 - 15 // 20... Good to have customizable reports, cause most of the reports are not used by our team, however there some that we'd like to have.
Reason for choosing kiwiHR
Easy setup. Nice UX/UI, pricing.
Reasons for switching to kiwiHR
AIRhr team stopped supporting their product
Vendor Response
Dear Artem, Thanks a lot for your valuable feedback. Recruitment and customizable reports are already on our roadmap and will be taken into account for future developments.
Replied May 2020
Tobias
Hospital & Health Care, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Looks good with some room for improvement.
Very cool, it solved the problem of vacation management and time tracking we had split into harvest and leevebot, and always caused confusion and trouble.
PROSTime tracking and calendar feeds with integrated vacation management.
CONSCalendar feeds for birthdays would be nice (or did i overlook that) The employee data share is nice, but to replace our dropbox we need the possibility to upload multiple files at once, and have files which are only visible to the employer. The inventory is cool, but there should be at least one column for category which can be filtered to keep an overview. Also it would be nice to have a separate field for when a key has been given to an employee or better an out and in date for inventory so keys can be inventory. Also an import for harvest time tracking would have been nice.
Reasons for switching to kiwiHR
The time tracking was independent from our vacation management tool. Also there was no overtime handling.
Vendor Response
Dear Tobias, Thanks for your feedback! - Calendar feed for birthdays is already available, you might have missed it ;) - Extending the document and inventory management feature is something we have on our roadmap for the upcoming year. Nevertheless, we will be happy to forward your feature requests to our product team. We truly value sharing your experience with kiwiHR. Your kiwiHR team
Replied December 2019
Zelie
Architecture & Planning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2020
Fine
Easy to see holidays of each employee and hours of work
CONSThe number of days of holidays is not good
Vendor Response
Hi Zelie, thank you for your review. Could you give us some more details about what is not working with the holidays? Our team would be happy to show you around our personalized options. Feel free to drop us a line at hello@kiwihr.com
Replied February 2022
Ahmad
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
All Information In One Place
This was the first time that I used software from this type of softwares and it made it easier for me in many tasks in my job.
PROSThis Software facilitates the arrangement and collection of employee information in one place in an organized manner. All data can be easily synced with Microsoft Outlook, iCal, or Google Calendar.
CONSEmployees can submit their vacations for review, rather than trying to do it all.
Reason for choosing kiwiHR
It is easy to use the software in addition to its low monetary cost compared to other softwares
Vendor Response
Hi Ahmad, thank you for your review. Could you explain us a bit more what the negative aspect about the current absence management is? Our support is always happy to show you around our customizable option. Just drop us a line at hello@kiwihr.com and we can have a look together.
Replied February 2022
Clemens
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Good but needs improvements
Good, but still needs some improvements.
PROS- Regular Feature Updates - User Feedback to the Developer is respected and results in Feature Update - Good Features that basically work
CONS- Expecially Timetracking overviews are a bit confusing some times - You need a lot of clicks to Track your time - Vacation Planning is a mess especially if you deal with not full time working people or not 8h days - The Use of absent times is limited because they are not quite flexible. (I cant create a absent type that allows me to nevertheless track work like I want to do at Homeoffice)
Reason for choosing kiwiHR
Because it was simpler, and looked like it is easier to use Good Pricing
Reasons for switching to kiwiHR
Because KiwiHR has more feature regarding HR. The old Tool was just for timetracking
Vendor Response
Dear Clemens, Thank you for your feedback! In order to make your user experience better, please find the answers to your concerns below: - Time tracking got a lot easier with the latest release, thanks to adapted views and global action buttons. - Moreover, you can always set up different time off policies or work schedules for full and part time employees. - Finally, you can easily mark a specific time off type as "not absence" (e.g. for Homeoffice). If you have any other questions or concerns, you can always reach us using our live chat or schedule an online demo. We truly value sharing your experience with kiwiHR. Your kiwiHR team
Replied November 2019
Carli
Media Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2019
Growing Platform for a Growing Business
Being able to have a bird's-eye view of who is out of office is incredibly helpful and a great way to keep track of everyone. Also that employees can submit their own time off for review, rather than one person trying to do it all. The new weekly overview/update emails are great. Love how the platform is continually improving as time goes.
CONSThere is no option for employees to submit time off for "unpaid leave", so then you cannot track that they are out of office. There is no place to manage notifications from the kiwiHR platform. So sometimes email notifications don't come when time off submissions are entered.
Vendor Response
Dear Carli, Thank you so much for your feedback! We are glad to hear kiwiHR eases your daily HR admin work. - In order to track "unpaid leave", you can easily create other custom time off types at any time. You can create as many different time off types as you need. - Email notifications are related to role settings. Hope these answers help! If you have any other questions or concerns, you can always reach us using our live chat or schedule an online demo. We truly value sharing your experience with kiwiHR. Your kiwiHR team
Replied November 2019
Mark
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great, easy to use software
It's very intuitivie to use and mostly customizable. Also the price point is very interesting.
CONSIt's only customizable to a certain extent. For some special employee structures (Working students, minijobs) we needed some workarounds. Would be awesome if this gets improved by time.
Reasons for switching to kiwiHR
Mostly intuitiveness and ease of use.
Vendor Response
Dear Marc, Thanks for sharing your experience with kiwiHR. We'll be keeping the continuous feature development upright. Your kiwiHR team
Replied December 2019
Florian
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Finally, a time tracking/hr tool our team likes to use.
Superior support.
PROSOur team always complained about the bad UX of our previous hr/time tracking software. With kiwiHR we now have a solution that all of us enjoy using.
CONSCurrently, there is no API. Overtime calculation could be better.
Vendor Response
Dear Florian, Thanks for sharing your feedback. We have published our API lately. You can access the documentation from our homepage. Your kiwiHR team
Replied April 2020
Marc
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Good solution
I liked already the initial feature set, but the continuous feature development is really good.
CONSSome roles and permission are not fitting perfectly to our solution
Vendor Response
Dear Marc, Thanks for sharing your experience with kiwiHR. Your kiwiHR team
Replied December 2019
Anonymous
11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed March 2020
Stratup friendly tool
The flexibility to add and remove people on the fly give us as startup great means for liquidity management
CONSThe missing integration to other HR tools for reporting to accountant
Vendor Response
Dear Reviewer, Thanks for your feedback. We are continuously extending the feature set of kiwiHR and will be offering more integrations to our tools in the future. Your kiwiHR team
Replied April 2020
Gabriel
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
Fehler werden wissentlich nicht behoben, Support braucht Wochen
Die Software ist unausgereift und läuft nicht stabil.
PROSSchöne, schnelles User-Interface. Eigentlich übersichtlich, würden die angezeigten Daten stimmen.
CONSGrundfunktionen fehlen entweder ganz (zB Importieren) oder sind fehlerhaft. Der Support findet nur per E-Mail statt und braucht Wochen (!) für eine Antwort. Die berichteten Fehler sind dem Anbieter bekannt aber werden nicht behoben bzw. können scheinbar nicht behoben werden.
Claire
Civic & Social Organization, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Utilisation
La gestion du temps de travail et des congés.
CONSPas toujours le raccourci le plus direct pour se rendre sur les feuilles de temps des salariés.
Reason for choosing kiwiHR
Praticité et coût
sandrine
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Facile, précis et conforme aux attentes d'une structure en 100% télétravail
Kiwi me permet de communiquer avec nos prestataires paye et comptabilité et de gérer les données de notre personnel en télétravail tout en prenant en compte les spécificité de chacun de nos collaborateurs
PROSLa facilité d'utilisation et de prise en main
CONSSur la version que j'utilise nous n'avons pas la possibilité de gérer les données des employés spécifiques (RQTH, formations,...)
Vendor Response
Bonjour Sandrine et merci pour ce retour très positif. Nous sommes ravis de vous compter parmi nos utilisateurs ☺️ N'hésitez pas à nous contacter pour toute question.
Replied July 2023
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Es ist wirklich einfach und schnell zu implementieren und hat uns bei vielen Challenges geholfen!
Es ist wirklich super, dass unsere Vorschläge und Anmerkungen Berücksichtigung finden. Die Software ist sehr performant und es gibt keine Bugs. Das Support Team hilft immer schnell und zielführend. Insgesamt sind wir sehr zufrieden mit der Software.
CONSIch bin rundum zufrieden mit der Software und dem gesamten Team dahinter.
Vendor Response
Hi, thank you so much for your positive review!
Replied February 2022
Hannes
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Versatile and easy-to-use HR Software
With kiwiHR you can easily set up and manage your human resources, from employee profiles to their work schedules and attendance. The task and checklist feature simplifies many processes. And kiwiHR offers one of the best customer supports I experienced so far.
CONSThere is nothing I don´t like about the software yet. Even missing features can be requested and will be taken into consideration.
Vendor Response
Dear Hannes, Thanks for sharing your feedback. Your kiwiHR team
Replied April 2020
Trond
Internet, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Ready, set, go
Really good. We have also talked to them about new features and they are developing a lot of new things all the time. The game changer is that they really listen to us
PROSIt is so simple. I had been looking at systems for a few months and it took me under 10 min to know it all
CONSThe old time function, however this has now been changed
Reason for choosing kiwiHR
Easy and understandable.
Reasons for switching to kiwiHR
It's just so easy and does the job for us
Vendor Response
Dear Trond, Thank you so much for sharing your experience with kiwiHR. Your kiwiHR team
Replied January 2020
Aline
Sports, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Enfin une solution accessible
Les demandes de congés sont enfin centralisées et suivies ! Auparavant elles étaient faite oralement, par SMS ou mail... Le suivi des heures est beaucoup plus sympa que sur fichier Excel !
PROSLe produit est très convivial et propose la plupart des fonctionnalités nécessaire à la gestion RH de salariés. L'assistance est hyper réactive et c'est très appréciable !
CONSLa navigation n'était pas toujours des plus intuitive mais les choses évoluent favorablement !
Reason for choosing kiwiHR
pour le coût très raisonnable et proportionnel au nombre de salariés (pas de minimum requis)
Vendor Response
Hi Aline, thank you so much for your positive feedback. We are happy that our new "breadcrumbs" are making the navigation more intuitive. Let us know if there is something else we can improve. Your kiwiHR team
Replied February 2022
Thomas
Internet, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Easy, quick and smart tool
Easy and powerful.
PROSLoved how easy it was to navigate the tool and everyone got the hang of it pretty quickly. The vacation planning in this tool is outstanding! It allowed me to limit vacation days per employee type, expiration date and decide if my employees could take their vacation days on to the next year. It also notified me when two different people could not take vacation at the same time when approving a request. Pretty smart tool!
CONSSo far I didn’t have any issues when using it.
Vendor Response
Thanks Thomas, we really appreciate your feedback. Your kiwiHR team
Replied December 2019
Anaïs
Telecommunications, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Simple et efficace
La simplicité d'utilisation pour les administrateurs comme pour les utilisateurs
CONSJ'ai eu quelques soucis de paramétrage au départ mais ils ont été résolu par le support très rapidement
Joséphine
Higher Education, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Logiciel de pointage en ligne
Bien
PROSLogiciel qui permet de pointer facilement et de pouvoir connaître le nombre d’heures effectuées ainsi que les congés des collègues
CONSLimité en terme d’utilisation mais correct
Vendor Response
Hi Josephine, thank you for your review! Please note that our customer support is available if you have any further questions about using kiwiHR.
Replied February 2023
Fabian
Airlines/Aviation, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Best HR SaaS Application for Startups!
Very easy to use and super intuitive with a great user interface
CONSkiwiHR is a young company and the software didn't cover all features we needed at the beginning.
Vendor Response
Dear Fabian, Thanks for sharing your feedback. Your kiwiHR team
Replied December 2019
Christoph
Design, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
kiwiHR for small businesses
we started to use it mainly for vacation planning
PROSvery intuitive and easy to use. the feature set is quit fitted for our need as a small company. the pricing model also suits us well.
CONSsome features are lacking, but they are not mature issues. we still like the tool for its simplicity.
Reason for choosing kiwiHR
Because of its pricing and because it seemed to fit well to our demands. Also because its a german tool and we are a german company.
Vendor Response
Dear Christoph, Thanks for your feedback. Please don't hesitate to get in touch with us, if you find some issues. Your kiwiHR team
Replied December 2019