All Nuclino Reviews
1-25 of 83 Reviews
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Ian
Verified reviewer
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Nuclino is what Confluence should be
Great from start to end. I signed up with Nuclino in its very early days and the product has been rock solid. The team has been willing to add new features I've suggested (yay, emoji auto-complete when entering ":") and they've been moving fast and building new features every month. The low price tag was another key factor.
PROSNuclino is exactly what you'd want in a wiki software. Anyone trying to organize a series of documents/notes in an organization should check our Nuclino because it fits the bill. The design of the product is so good that it's actually fun writing new notes/docs in the app. There's a desktop app, web app and mobile app that make it easy to quickly search for a bit of organization knowledge, capture call notes/meeting notes, etc. They have great keyboard shortcuts (start a line with "/" just like in Slack and you'll see the types of objects you can insert) and linking new docs is as easy as using the "@" symbol. Live multi-user collaboration rounds out the feature set. And the price tag is VERY reasonable. The team behind the product is small, excited and very responsive.
CONSIf you're looking for something that can include every kind of widget (one of the selling features of Confluence) then Nuclino may not be the right fit... but honestly, use another tool for your dashboards. Those sorts of crazy widgets don't belong in your organization's wiki! Users coming from expensive wiki products will feel like some things are "missing" but if you want a wiki that's actually easy and fun to use, this is it.
Reason for choosing Nuclino
Hosted software was easier to maintain (our team is small and we have little time to manage/update software). Nuclino was one of the cheapest hosted products and it had the right level of ACL features (so we could have restricted/secret work groups).
Oleksandr
Computer Software, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Just review.
Product management. It's pretty convenient for it.
PROSConvenient interface and native web experience. It's crucial.
CONSSwitching between project, access granting. Free trial not working and asks for credit card (it was written that Credit card is not required).
Reason for choosing Nuclino
Native experience. Just compare it to laggy ClickUp
Vendor Response
Hi Oleksandr, thanks a lot for your review and sorry to hear that you faced issues with the trial. The free trial of the Standard plan indeed doesn't require a credit card. We're keen to help you resolve this and figure out what might have gone wrong. Please send us an email at contact@nuclino.com and we'll make sure to investigate.
Replied August 2023
Anonymous
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2018
Was looking for an alternative document editor for shared docs
I believe the best thing is the software was free. It was similar to google docs, but different enough for us to give it shot
CONSWe've used google docs for some time. In comparison, I feel like the ease of use for nuclino could have been a little more intuitive.
Yavor
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great product
It's a great product for building company documentation which can be shared and maintained by multiple people. We use this product to store a lot of our customer service documentation like answers to common questions and problem resolution how-to's.
PROSVery easy to organize hundreds of documents into categories and sub-categories. The formatting of each document works great by just copy/pasting with little to no need to manual adjustment. Search works great, and we use search a lot!
CONSNothing yet. We had some questions about the formatting and the support was great!
Reasons for switching to Nuclino
OneNote is a bit outdated and pricy at the same time. It was also more difficult to organize the content.
Pascal
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great Tool for Personal & Team Light-Weight Project Mgmt
It's been great, support has also been really good.
PROSI love the snappy UX/UI of Nuclino, which makes it a great tool to collect and work on your own daily tasks and todos. I've also shared pages and spaces with fellow team members, more in the capacity of knowledge management.
CONSDue to the nature of the product, there's no "publish" step that you have with solutions like Confluence. This way you need to use the history feature to trace back changes that were made by other users.
Richard
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Fantastic Secure Documentation Platform
We’re really happy with the product and it’s key to our day to day running of the business.
PROSMulti platform secure access to our documentation.
CONSNothing really; integration with our Dropbox platform would be useful but not critical.
Vendor Response
Hi Richard, thanks for your review, glad to hear that you're happy with Nuclino! We already offer an integration with Dropbox, you can learn more about it here: https://www.nuclino.com/apps/dropbox. If you have any feedback or questions about the integration, please let us know.
Replied October 2023
Laura
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
The best knowledge base software
It's intuitive, functional, and well-built. Never had a glitch, can insert and link all and any document/image/video and media I need. Simple design means you don't get lost in the presentation, but tfocus on the core info. Searchability is fantastic
CONSI wish I could download a table of contents.
Reasons for switching to Nuclino
Searchability, ease of use, purpose built software
Roohab
Computer Hardware, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Nuclino: The Tool Your Team Needs for Knowledge Organization
Many users find Nuclino's user interface to be intuitive and user-friendly, making it easy to create and organize content.
CONSSome users have found that Nuclino's formatting options can be somewhat limited compared to other document editing tools.
Vendor Response
Hi Roohab, thanks for your feedback! Glad to hear that your team finds the interface of Nuclino intuitive. Nuclino is designed to be easy to use in every way, and it's also why we keep things simple and focus on the essentials when it comes to formatting options. But we get that everyone has different needs and preferences. If there are any specific formatting options that would make your experience with Nuclino even better, please shoot us an email at contact@nuclino.com, we'll make sure to consider your suggestions for future updates.
Replied September 2023
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Amazing Product
One of my favorite pieces of software.
PROSIt's elegant, we use it every day, it grows and contains both the notes for new employees/onboarding, the updates, as well as an easily searchable knowledge base for any procedure in the office.
CONSNo flaw found yet. I have made several suggestions to the team for a few ideas, but none of them are critical issues.
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
A powerful yet simple to use knowledge management tool
Nuclino is valuable tool either you are working alone or with a team as it fulfills the need to have all your information from SOPs to metting minutes and all sorts of documents organized and easily accessible.
PROSWhen juggling several projects and gathering substantial amounts of information from various sources and collaborators, it can become overwhelming fairly quickly. Nuclino offers the tools to organize, map, and manage all your content, enabling you to navigate visually through it. This way, you can focus on the areas that require the most attention. The AI sidekick and integrations with the most common tools are a definite plus.
CONSIt takes a while to get used to the workflows of the platform but after getting used and define a workflows the work gets streamlined.
Alex
Computer Games, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Amazing product for collaborative documentation
The interface is incredibly intuitive and designed in such a way to help keep massive documentation easily manageable. Also, keyboard shortcuts
CONSNot a con, but would be kind of cool to have a Kanban board feature so we could use Nuclino for most literally all our project needs.
Reasons for switching to Nuclino
Ugly and / or overly complex design.
Vendor Response
Hi Alex, thank you so much for taking the time to leave us a review! We're happy to hear that you're enjoying Nuclino and finding it intuitive to use. We also wanted to let you know that Nuclino already offers a board view, in case you missed it. Here's a guide you might find helpful: https://help.nuclino.com/db6451f7-how-to-manage-projects-in-nuclino
Replied April 2023
Mark
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2022
Knowledge repository that everyone uses
It has become our single point of truth. We are constantly adding new business procedures, facts about products, to do lists and much more and everything can be searched.
PROSThe product is super easy to use. I have worked in organisations where wikis have been implemented and they rarely worked because the staff were too busy to learn how to use the wiki tools. Nuclino can be up an running so quickly with minimal time to learn - it's very intuitive.
CONSNow that our org uses it so much, we have a vast amount of knowledge and it would be good to have more sophisticate search functions to reduce the size of the results returned from text searches.
Reason for choosing Nuclino
We reviewed other products befroe purchasing Nuclino and selected Nuclino for its ease of ues and price.
George
Airlines/Aviation, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2022
Nuclino for Karman Space Programme
Karman Space Programme has seen a massive increase in our productivity since moving to Nuclino. Managing over 50 individual project members, and just as many individual tasks, has been made easy thanks to this application.
PROSNuclino has a very intuitive user interface. It is easy to introduce new partners to the group (and to specific groups relevant to each of them).The ability to separate each group, then edit, update and manage them each individually, has been crucial in maintaining proper organisation. Groups can also be easily edited with new information, allowing for an up to date and reliable information network.
CONSWe at Karman Space Programme have had no problems with using Nuclino as our primary tool for organisation.
Reasons for switching to Nuclino
Nuclino is more intuitive for new users and is more effective for managing multiple divisions.
Alexis
Political Organization, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Huge nuclino fan
I've really enjoyed it. It was really intuitive to start using and has continued to be useful throughout my 9 months of use.
PROSI had never used a product like Nuclino until joining my current startup, and I've been really impressed with it. It's super easy to use and edit and it looks clean. It's been an essential tool for me as I've built out all of the documentation for my department. Some of my favorite features are the ability to pin articles and the ability to include boxes of code (and you can specify the language - there are a bunch to choose from, although I've only used SQL).
CONSVery minor, but I would like the ability to bold H1/H2/H3.
Jamie
Verified reviewer
Business Supplies and Equipment, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2023
Create your own company knowledge base with ease
Nuclino is easy to use. For knowledge management it’s ideal. You can create a database of information.
CONSIt’s fantastic as an internal company Wiki. No real issues, only an acknowledgement that other products have more use cases.
Vendor Response
Hi Jaime, thanks for your review, happy to hear that you find Nuclino easy to use! Did you know that Nuclino supports many other use cases beyond knowledge management? For example, you can also use it to manage projects and track issues. You can find many more examples and templates here: https://www.nuclino.com/templates
Replied November 2023
Amgalan
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2022
All good, but switched to better priced product
Great, but we switched for ClickUp doc as better value for price. Thought I miss your comment+notification system very much.
PROSTypography and comment+notification system, check my comment before.
CONSI hate this feedback form, too complicated, a lot of information being asked. At least tell about time it will take in your email feedback card. For start-ups or project with friends there is no free plan - as in Notion.
Bruno
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
We use it as the base of knowledge in our small company
It became the center of information of my company.
PROSI created a digital marketing agency, and all the toolkits, customer information, and the "cookbook" of how to do our work is in Nuclino. Currently I'm using only the free plan, but definitely, the paid subscription also worth the cost. It has a web app, android app, windows app, and even Linux app! Can't complain. The interface is clean and it's very very easy to use. You can upload files, links, images, etc.
CONSThe app only works online. Which means, you cannot write offline and then wait for the next sync to update the new information in the cloud.
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2024
Beautiful, slick, modern knowledge base
Its look & feel, simplicity, elegance, dark mode, editing documents inline, comments system, markdown support, import/export functionality to/from markdown or Google docs, adding url's, adding files,...
CONSA (simple) forum feature would have been nice.
Reason for choosing Nuclino
I needed a knowledge base; optionally with forum. I tried about 10 products. All the rest was bloated, cumbersome, ugly compared to Nuclino. On top of that Nuclino was the cheapest of all.
Kunal
Political Organization, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Great and helpful product
Nuclino has been a useful product and something I rely on each day.
PROSI like how easy it is to use and organize large amounts of information. The integration with Google is fantastic.
CONSI would like to see even more integration capability.
Greg
Museums and Institutions, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Easy but powerful
I am very impressed with the software so far and happy with my choice of product.
PROSI chose Nuclino for its integration with AirTable, but I am impressed with its ease of use and capacity for both secure access and public pages.
CONSSo far I have not found anything missing from the application.
Sarah
Public Policy, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Great for Decentralized Companies
Nuclino allows me to keep directions and important information current and accessible across a team that works out of several locations. When onboarding a new team member, I can easily share a link to a Nuclino guide instead of re-explaining a process.
CONSNavigating between workspaces can be confusing. I would love a home page/dashboard where I can more easily view high level information about my pages.
Stephanie
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Review from a user
It is easy to use and easy to navigate without any training.
CONSNothing so far. It has fulfilled our needs as to why we added this system.
Phillip
Apparel & Fashion, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Great website to have collaborative, all-access knowledge base
The ease of navigation, intuitive UI, easy search access, nicely organized and neatly presented
CONSI am just a user so I can't really comment as much about the cons, but the only thing I can think of is that the image loads slowly at times. Other than that, a great product
Lenard
Computer Games, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2021
Nuclino as a Game Design Document
Excellent
PROSEase of use and file sharing. Nuclino may be the best project management software I've ever used.
CONSGeneral Task review. It would be great if every task list was displayed in one section.
Reasons for switching to Nuclino
Functionality
Olivia
Professional Training & Coaching, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Easy to use and intuitive!
I've enjoyed using Nuclino through Highrise. It's an easy to use, collaborative and user friendly product. Considering I've only been using it for about 2 months - I'm excited to utilize more of it's capabilities!
CONSI have not used Nuclino to it's full potential to understand what I like least, yet.