CoStar Real Estate Manager vs Track Vacation Rental PMS

RATING:

4.4

(30)

CoStar Real Estate Manager has 30 reviews and a rating of 4.43 / 5 stars vs Track Vacation Rental PMS which has 11 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (30)
4.1 (11)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 23, 2024
August 11, 2023
Pros/Cons
  • Pros

  • CoStar is very easy to navigate and will help you get the results you need to make a real estate decision.
  • The system is very easy to use and navigate; As system admin, the strong customer support we received from Costar is just a plus.
  • Cons

  • Can be a little difficult to navigate. I had no training with the software and I had to play around with it a little to find the information I was looking for.
  • Unfortunately the reality was that many contacts were outdated. Some had been gone from the company for several years or even deceased.
Read all user reviews
  • Pros

  • Ease of use, and the fact that it works to earn more revenue. Everything starts with revenue, and this software is very strong in this area.
  • I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.
  • Cons

  • Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.
  • We have been trying to find out who our current rep is since November. Have sent multiple tickets since that time with no response at all.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos