Whenever there are system updates, it is not communicated well to the customers. After most updates there are problems with accounting reports be changed or not working.

Fabulous choice for any in the property management business.

When I have an issue the representatives are always willing to jump on a call to discuss my concerns and are always helpful & polite.

Old homeowners are showing up along with present homeowners. Past homeowners are being emailed from the system even though their info is no longer there as a homeowner.

Transferring tenants to different units is a very difficult process in Managecasa, takes too many steps.

I am absolutely disgusted by the response that I received regarding the use of two different addresses.

The product is user friendly and works good for a small property. Customer service has been great and always available.

ManageCasa is one of the newer software products out there but that’s definitely one of its advantages. Their tech support is ALWAYS available at no additional cost.

It being cloud based was so important for us, as we have board members and proprietors who live all across the world. I really have to say that their customer service is amazing.

The price was cheap, the tools seemed good until you used them.

I have been pleased with our relationship, and that’s really what it has been, a relationship. They communicate well from day one and make it easy to transition to there software.

It’s a complete package that helps in all factors of property management. The staff is very responsive and they continue to put out new innovative ways to help our business.

I am happy with our rep [SENSITIVE CONTENT] and his customer service but not happy with managecasa operations and hope these issues are fixed very soon.

ManageCasa is a cloud based product that is mobile friendly that can be used from anywhere at anytime. It is extremely cost effective, easy to set up, implement and use.

I like the theoretical idea of ​​ease of use and the fact that one can get detailed reports on the income side of the property and track each of our properties.

Top notch, professional, user friendly and very intuitive platform that is rich in feautres compared to the other platfoms we reviewed.

One of the problems that it is solving that as a company we have been able to notice is that Manage Casa, now we can have an interaction with a sales consultant from Latin America.

So far it has been good. Only been using it for the past week) some twigs and fixes are needed in some features and also improve the interface.

The conceptof this software is extremely pleasant and for us as CEFINCO the result is very interesting and effective.

Ease of use and cost are the first things you notice.

There have been some functionality that was limited but they have gone the extra mile to work on those issues.

It has a lot of potential and would like the interface to get smoother and faster.

Along with the ease of use,  the customer support of the friendly staff was a bonus.

Excellent Software at a Great Price & Excellent Customer Support.

The amount and different types of reports you can generate can give you a better idea of how efficient your hotel runs.

I cannot block out the unit for my own use. I get a software database error.

Great soft ware with user friendly functionality. Serves the functions and meets the need of our organization.

For the most part easy to use. There were several reports I liked a lot.

I like some of the functions, and how easy it is to use.

The user interface is terrible. It looks so outdated and customer service is terrible.

Lots of great functions such as Group Reservations, Add-ons to upsell on booking engine, Built-in booking engine, integrations with various POS and other software.

I like that the software is intuitive, easy to use and easy to train.

There are issues with authorizations becomeing confusing for our guests and they think we have double charged them.

Support is awesome! specifically [SENSITIVE CONTENT HIDDEN.

Great customer support service. Compatible with many CRS systems.

There are a variety of uses and customer support is quick and helpful.

To do more Revenue Management and Promotional Rates. The updates that happen so frequently are very nice.

From the time I first contacted RoomKeyPMS to inquire about their software, which is over five years ago, to today, I have always had amazing customer support.

I have been complaining about this for about 1 year. I got an automatic reply back from the room key PMS saying they opened a bug report.

Really like having the system cloud based and just about everything integrated into one system. Pretty easy to use once you start working on it regularly.

Katie Mclane with roomkey has been outstanding in her ability to help with any issues  I have encountered.

If you still need help, the customer service is exceptional. They are prompt, polite, knowledgeable and very friendly.

Easy to implement, easy to use, service line is great, many interfaces, user friendly rate management tools, friendly and responsive staff.

No inventory for Guest Services (cots, cribs, etc.). Overbooking seems to be an issue that comes up a lot even if you are just going into a.

The reason we picked it is because our city of operation loses electricity and internet often, and the Smart Files allows us to do check-ins and check-outs regardless.

No one at the the hotel likes it. I'm wasting time on the software instead of working with the guests.

Roomkey is worth the money investment. It has very nice customer support and easy to use.

Flexibility of system, easy integration with other softwares and systems.

The software is user friendly, and easy to manage when it comes to reports.

This cloud based system is very easy to use and for new Front Desk Agents easy to learn. The customer service is top notch, especially Adam who is always very patient and responsive.

As a non-profit organization, the combination of features and affordability made this product a winner.

This is the best PMS out there for my money. Opera is certainly the standard, but RoomKey does everything needed.

US Dollar

ManageCasa is an intuitive, interactive, and automated Property Management platform specifically designed for Property Managers, Associations and Landlords seeking an all-encompassing web and mobile approach to increase efficiency and grow their business. 


On ManageCasa’s core platform, property managers can streamline move-ins, create and store digital lease agreements, collaborate on maintenance tickets and shared files, run all of their essential financial reports and easily share them with rental owners. With an ePayments subscription, they can collect rent and pay vendors directly through the application. 


With a Customer Marketing Website subscription, property managers can create beautiful integrated websites to market their business and connect with applicants, tenants and owners around the clock. Once onboarded, tenants and rental owners can create and resolve tasks and maintenance tickets, upload and securely store documents, and discuss issues from their own user portals.


ManageCasa allows landlords and property managers to take control of every aspect of their business. Pricing is competitive and features a tiered model that is free for up to three properties, so users can try out the software without paying up front. Subscriptions include 24/7 live customer support and access to extensive help center documentation.



LongDescription

File Management

Electronic Payments

Payment Processing

HOA Violation Enforcement

Document Storage

Dues Management

Fee Collection

Bank Reconciliation

Late Fee Calculation

Financial Management

Portfolio Management

Rent Tracking

Communication Management

Commercial Property Management

Member Database

Accounting

Self Service Portal

Contact Management

Property Database

Maintenance Management

Tenant Tracking

Vacancy Management

Residential Properties

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Work Order Management

Billing & Invoicing

Tenant Portal

Expense Tracking

Website Management

Customizable Branding

Member Communication

Reporting/Analytics

Lease Management

Third-Party Integrations

Maintenance Scheduling

Document Management

Member Portal

Owner Portal

Member Directory

For Property Managers

Lease Tracking

Property Management

Transaction Monitoring

Online Payments

Member Accounts

Recurring/Subscription Billing

Customizable Reports

General Ledger

Credit Card Processing

Invoice Management

Data Import/Export

Email Templates

Background Screening

Vendor Management

Client Portal

Social Media Integration

Real-Time Notifications

Email Reminders

ACH Payment Processing

Website Integration

Insurance Management

Reminders

Credit Check

Task Management

Transaction History

Lead Management

Real Time Reporting

Financial Reporting

User Management

Mobile Access

Residential Leases

Accounting Integration

Calendar Management

Customizable Fields

Election Management

Customizable Templates

Customizable Forms

Ad hoc Reporting

Template Management

Audit Trail

Compliance Management

Summary Reports

Listing Management

Customer Database

Occupancy Management

Rent Collection

Transaction Management

File Sharing

Drag & Drop

Tax Management

Tenant Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

ManageCasa's pricing starts at $1 per unit per month for property managers, condominium and homeowner associations and landlords. Scales with the number of property units. $1/unit/month with minimum monthly cost of $100

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ManageCasa

In Person

Live Online

Webinars

Documentation

Videos

RoomKeyPMS is a cloud-based Property Management System that offers front office and property management capabilities, guest relationship management, an online booking engine, housekeeping, and more. The software stores data in the cloud that allows users to access the system from anywhere.


RoomKeyPMS aims to help hotels find, acquire, and effectively manage their guests. The solution combines front desk management with web-based reservations, mobile accessibility, and social media. The complete suite of services reinforces the property's brand at every point and encourages bookings from multiple devices like computer, tablets, and smartphones. The software provides regular and adhoc reports covering average daily rates, hotel occupancy, and providing insights into seasonal trends and forecasting. The application allows hoteliers to drive hotel bookings via offers through a cost-effective performance based system.


RoomKeyPMS is suitable for independent hotels of just about any size, multi-properties, and other property types like B&Bs and resorts. RoomKeyPMS also offers around the clock support from a team experienced in all aspects of hospitality.



Employee Management

Multi-Channel Management

Price/Margin Management

Data Synchronization

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

Room Booking

Guest Experience Management

Housekeeping Management

Promotions Management

Multi-Location

Booking Management

Multi-Currency

Rate Management

Channel Management

Extended Stay

Marketing Automation

Revenue Management

Front Desk Management

Online Booking

Multi-Property

Availability Management

Discount Management

Ratings/Reviews

GDS/OTA Integration

Billing Rate Management

Built-in Accounting

Point of Sale (POS)

To receive accurate pricing, contact RoomKeyPMS directly at https://roomkeypms.com/capterra/

ManageCasa vs RoomKeyPMS

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