MRI Residential Management vs RealPage

RATING:

4.1

(26)

MRI Residential Management has 26 reviews and a rating of 4.08 / 5 stars vs RealPage which has 109 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (26)
4.1 (109)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 15, 2020
March 26, 2024
Pros/Cons
  • Pros

  • Having everything at your fingertips is pretty amazing. The functionality and clean lines of the software make navigation a breeze.
  • I like the direction the vendor is taking the platform and the significant investment they are making in improvements and enhancements.
  • Cons

  • In the event that an issue worsens and requires immediate assistance, it can be virtually impossible to get back to the individual already aware of the case.
  • The work order system is a pain. There are too many screens to go through and it really isn't necessary for the size of our staff.
Read all user reviews
  • Pros

  • Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance.
  • The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use.
  • Cons

  • Unless it's exported as csv, you have a horrible format you have to deal with in excel.
  • There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A
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1 Recommendations
17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos