The software works as promoted with many options to fit clients needs. What I am most impressed is the level of support we receive and the speed in which we receive support.

Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.

I have recently taken over my role and received no interaction with my predecessor nor any reference materials regarding the software.

I am very satisfied with this software and I would recommend this to anyone.

Great product for a larger type hotel. There are not many things I do like about this product.

We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.

Connectivity to other programs. We have had a very difficult time finding a CRM that has two-way communication with Maestro.

Customer service and tech support is top notch.

Very difficult to use and train to use. Maybe we had an old version but it seemed impossible.

For the most part Maestro is a great program and hasn't let us down. I love all the different avenues you can take to find existing, and checked out reservations.

Gneral reports and the transaction reports are extremely powerful and helps to understand the metrics. Customer service is quite professional and they are quick to solve the cases.

What I liked most was that it is quick and easy to access a lot of information (guest, company, or group info or history / room availability and pricing / accounting and sales figures).

Unfortunately, we are still waiting on Tax reporting for our 1099's / 1042s annual tax reporting. Being in the US, we require both.

Maestro PMs is a great property management software with a good customer service. For me the reports the software provides is understandable and beneficial.

Feature Rich System at a Great Price, and Great Support Too.

Maestro is a very user friendly system. Additionally it has all the features of system 2-3 times its cost, and the support has been spot on.

Excellent Support, Great Features, Superb Value.

From daily tech questions to new technology upgrades, the Maestro team is always quick to respond and have the desire to provide solutions.

This system was so confusing at first. I came from using Opera.

The only real dislike that I had with this program was the learning curve.

The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.

I am used to operating many windows at once. This system is very stubborn you cannot even easily escape a rating query without making a reservation.

I'll have to admit that in 9 years working in hotels that I've only used 2 PMS programs.

I like that it's customizable and also love the availability and responsiveness of the customer service department.

Great integration of Lease Admin and Accounting.

Setting up Ad Hoc reports can be a little difficult. Understanding how to get the filtering to work is not as easy as some systems I have worked with.

For the Real Estate prospective the most useful feature is the report field. It is very useful and easy to use because you can review and check all the info (General and Financial) for all the units.

The abstract function is extremely valuable in accessing quick information on specific topics, and the financial tracking function has cut our annual budgeting process time in half.

A great tool for lease management at governmental entities.

Visual Lease is very efficient. For example, if the standard reports do not match your needs, you can create your own custom version with ease.

It's a terrific product that I would recommend to any organization that manages multiple office leases.

We have only just begun our journey, but I am very impressed with the customer service and knowledge of our implementation manager and our account manager.

Overall a very positive experience, great integration team and customer service so far.

Everyone has been very helpful with any issues I have ran in to. My overall experience has been very good.

I looked at a lot of products to find a good fit for the type of Tenant-based leasing we do. No other product addressed our needs like VL.

Our inability to translate some of these leases in-house is difficult. It would be ideal if Visual Lease could also provide translation services.

Visual Lease has saved our company so much money, and has made many of our jobs much easier.

User manual very confusing to read. Sometimes input key (especially for dates) doesn't work and have to retype many times to get date in.

Recording, tracking and reporting of approximately 450 leases. Has been an effective and robust solution for us.

The integration in to our ERP system is great and saves me hours during month end.

When it comes to putting dates there is sometimes a different way to put them in. Depending on the country your are working with dates can be misleading.

Customer Service is excellent, prompt and efficient. The value given for the cost is very attractive; Visual Lease is very cost efficient.

The lease administration functions are much easier to use and there is a seamless flow into the lease accounting functions. Our implementation manager was amazing.

The Training videos are very helpful and customer service has been outstanding.

Loading the Leased assets and tracking is easy and the reports are simple.

We have been using VisualLease as our exclusive leasing program for almost seven years, and it has never failed to fulfill our leasing neeeds.

Visual lease helps me to stay on top of the key dates in our leases such as expiration dates, rent increases, etc. It also helps save time with our month end accounting.

Visual Lease's professional and knowledgeable personnel from the first inquiry about the system to customer service are their greatest asset.

It's easy to use, and it makes it easy to organize and visualize the lease information.

Sometimes it can be confusing to use day to day.

Sometimed the drop down date is not as intuitive as you would think. This is a small thing but I have made a mistake or two because of not paying attention.

We transitioned from using excel to manage our portfolio to Visual Lease and it has made everything significantly easier and massively reduces the risk of human error.

The software is easy to use and the platform looks smart and professional. Reports are easy to manage and the software performs relatively complex calculations easily.

It gives me great confidence that we will get the support we need going forward.

Outstanding Integration, Great Software So Far.

From the beginning to the end VL has been most accomidating and eager to help. Customer service is hard to come by these days.

Allows us to modify fields as needed and houses information in a very user friendly way.

US Dollar

Maestro is one of the leading providers of hospitality management systems (HMS) in a Web Browser Based or Windows solution, with flexibility to deploy the feature rich browser version in any environment including cloud-hosted, private cloud, self-hosted or on-premise. 


Designed exclusively for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups looking to support a full service operation across a single or multi-property portfolio, Maestro has been the answer for over 43 years and paved the way for cutting edge innovation to serve their clients.  Maestro is a robust and feature rich property management system (PMS) with integrated modules to manage all facets of the guest journey including front desk reservations, yield and rate management, sales & catering, spa and activities, integrated partner point of sale (POS), membership and loyalty, condo owner management, online direct booking engine, while digitalizing the guest journey from point of booking through to check out and everything in between!  Maestro’s touchless and mobile app technologies — including contact-free web/mobile/kiosk check-in, mobile key integration, online prepayment portal, mobile check-in and check-out, electronic signature and reg card, configurable 48-hour room availability, mobile intake and waiver forms, and eSignature Document Management — reduce or eliminate the need for physical contact between guests and staff while creating operational efficiencies.


The Maestro cloud PMS or Windows PMS hotel management software solutions are backed by an all-inclusive support and service commitment which includes a 24/7 live call-center; free version upgrades; on-demand live one-on-one training; in application live-chat and email support, e-learning center, live webinars; and professional productivity audits to maximize the investment. 


Regardless of which implementation model you choose, Maestro provides a sophisticated solution, robust feature set, and the latest innovations to keep hoteliers competitive with the freedom to move to any new environment as future business demands dictate.  The Power To Choose is yours with Maestro, and ability to have the best of all worlds to customize your solution as you need.



LongDescription

Real Time Analytics

Employee Management

Multi-Channel Marketing

Developer Portal

Access Controls/Permissions

SMS Messaging

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

Communication Management

For Vacation Rentals

Customer Database

Room Booking

Guest Experience Management

Housekeeping Management

Data Import/Export

Multi-Location

Self Service Portal

Contact Management

Booking Management

Rate Management

Mobile Access

Dashboard Creation

Maintenance Management

Extended Stay

Marketing Automation

Social Media Integration

PCI Compliance

Email Management

Website Integration

Front Desk Management

Online Booking

Reporting & Statistics

Data Visualization

Multi-Property

Work Order Management

Real Time Reporting

GDS/OTA Integration

Reporting/Analytics

Contact Database

Built-in Accounting

Testing Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Catering Management

Inventory Management

Loyalty Program

Contact a Solutions Consultant at Maestro PMS at 1.888.667.8488 or info@maestropms.com for detailed and personalized pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Maestro PMS

In Person

Live Online

Webinars

Documentation

Videos

Visual Lease is the #1 provider of lease optimization software, trusted by organizations worldwide to ensure compliance with lease accounting standards, meet ESG reporting requirements and turn their lease portfolio into a strategic asset.

It is a single source of truth for real estate and equipment portfolios, as well as associated environmental data. Serving as a subledger for lease financials, Visual Lease is embedded with controls to help teams work together reliably and efficiently while also maintaining accuracy, consistency, and completeness. The solution is informed by more than 25 years of experience, backed by an award-winning, all-inclusive support model, recommended by top accounting, consulting and real estate firms, and loved by more than 1,000 organizations managing 500,000+ records in VL. 

VL is the only provider with more than 25 years of experience helping companies manage the complex data, workflows and financials associated with global real estate and equipment portfolios, and that experience comes with a few advantages: 

• Controls that can keep up – VL is purpose-built to handle the nuances of complex contracts, financials, and cross-functional workflows at scale There’s 25 years of best practices and guardrails built into the system to make sure you don’t sacrifice completeness, consistency, or your audit trail. 

• Integrated tools for each team - Our accounting and ESG tools are built on top of a robust lease and asset management system to maintain a single source of truth and financial and operational controls to help your teams work better together. 

• Configurability that scales – VL is flexible so you can capture the nuances most important to you, set up workflows your way, and pivot when you need to as your business evolves. 

• Award-winning support at no extra cost - Our all-inclusive support model includes a dedicated account manager and support resources on standby to help you get the most from your system – and keep you moving forward.

Our aim is to deliver a sustainable solution that provides users with the opportunity to take control of their leases and get ahead of what’s ahead.

Maestro PMS vs Visual Lease

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons