I hate my rental company waited so long to get this. I prefer this over calling into the maintenance line any day.

This has not worked well, and repairs keep getting missed, leaving tenants upset and causing us more work cleaning up the messes with tenants, clients, and vendors.

Still using because love it for maintenance management.

Extremely disappointing, shady business operations.

The communication aspect and API to our PM software. It tracks our work orders like we thought and allows us to share important information with our investors immediately.

Major benefits including tenants ability to upload melds. Helps out a ton as we have over 800 properties we manage.

The whole experience has been horrible. There is no way to get in touch with customer support.

The customer service and time saved for our property managers.

The ease of use for this program is unlike any other.

Any suggestions we have made they have taken seriously. I have no qualms recommending them and their product.

Lack of information submitted to vendors, disrupts vendor's normal processes, inefficient for vendors to use, makes communication difficult.

Does not work with vendor software, the response, fire your vendor. Tenants doesnt like it, staff doesnt like it.

Great customer service provided from the team. Constantly reaching out to me making sure everything is running smoothly rather than waiting on a problem to arise.

The support staff is rude and ineffectual. Not only can they not make an appointment, even if workmen screws up an order but also they are condescending.

Searching for properties, open repair tickets, status of repairs, etc is easy to find, and the software is very intuitive to use.

They offered a reference to another Property Management company who is bigger than our company and using Property Meld successfully.

Every time we suggest something they actually consider it and help make them better. It has been wonderful working with them.

The easy user interface...required ZERO training for tenants and vendors. Great application and easy to implement.

Integration of financial reporting would be nice, but then I am concerned we may loose some of the simple functionality and ease-of-use of this software.

Thank you, PropertyMeld, for your outstanding support and for making property management a much smoother and more enjoyable experience.

The staff said that they would not issue a refund and that we would still be charged for the remaining 2 months (of the 90 day period).

We feel that the product is great and has helped improve our response to our tenants repair requests. They have been able to integrate it with AppFolio as well which makes it all the more easy to use.

It's super quick to get started, with an intuitive interface.

I like how easy it is to submit a maintenance issue with the home we are renting. You are notified of updates immediately.

This requires all users including the vendors, owners, and tenants to create accounts outside of your property management software. Expecting vendors to do this is ridiculous.

We have started using Meld now and our tenants love it  and the customer support at Meld is very fast and helpful.

Fast integration - took 1 day to have me up and running. Mobile friendly - I can check on the status of all my maintenance from any device at home.

Property Meld had SMS communication that allowed us to move back and forth between vendor, tenant, and owner that was great to use.

New melds cannot be created that use the same category of a previous meld.

I love how easy this software makes managing property maintenance. Vendors are accessible and tenants are able to see what we see in relation to their melds.

We are now able to talk to our vendors and residents in real time. YES!!!  The live chats, instant push notifications and accountability for all parties is priceless.

I would recommend this product to smaller hotels looking for a budget solution. Definitely buy the additional maintenance and tech support.

Colors are quick to see, people are great to work with.

I like the amount of detail we can include and customize in our reservations.

Smart Hotel is very user friendly software and easy to learn. Integrated with our finance software which is a god send.

They have always been able to solve any issues.

Managers didn't realize how much money was being lost buy using another software that had no connection with out finance software.

Good prompting when taking reservations. Good interface with other our restaurant software and simply accounting.

As front Office I will like to use it, Because is uder friendly and simple.

Our online bookings have increased. Our customers enjoy the ease of the booking and the check in process.

The team at smart hotel will answer your call anytime. SENSITIVE CONTENT HIDDEN] and the team are so knowledgeabve and helpful.

Good value for money, great technical support and customer service, stable and reliable, few technical problems. Adequate online reservations system that integrates with back-end.

Cancelled reservations print when you print daily registration cards. Waste of paper, time, and very confusing.

I personally like the reporting features. I am able to get reports on occupancy and reservations that enable me to see what our revenues are like.

Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.

US Dollar

Property Meld is an intelligent maintenance solution founded on solving property maintenance inefficiencies.  

Our streamlined solution gives you complete oversight and control over the maintenance process with access to real-time communication with all key players (residents, vendors, technicians, and owners) in one place. 

Easily schedule, track, and communicate work requests and turnovers.  Giving your company more time to focus on growth, enhance repair speed, and ensure resident satisfaction.

Designed for single-family residential and some multi-family residential property management companies.

LongDescription

Electronic Payments

Payment Processing

Customizable Reports

Activity Tracking

Task Scheduling

Financial Management

Credit Card Processing

Invoice Management

Transaction History

Communication Management

Customer Database

Transaction Monitoring

Job Management

Calendar Management

Commercial Property Management

Scheduling

Data Import/Export

Self Service Portal

Contact Management

Technician Management

Mobile Access

Compliance Management

Real-Time Data

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Preventive Maintenance

Real Time Notifications

Service History

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Work Order Management

Billing & Invoicing

Accounting Integration

Tenant Portal

Expense Tracking

Real-Time Reporting

Contact Database

Monitoring

Predictive Maintenance

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Owner Portal

Log Management

Dispatch Management

Single Sign On

Customizable Fields

Multi-Location

Multi-Channel Communication

Residential Properties

Budgeting/Forecasting

Reporting/Analytics

Web browser (OS agnostic)

Property Meld pricing starts at $1.60/unit billed monthly with enterprising pricing up to 50,000 units. Our software automatically scans how many active units are in the system each month, so your billing may change as you add or lose properties. Property Meld is best suited for properties over 100 units because they see the best return on their investment. 

Email/Help Desk

FAQs/Forum

Phone Support

Chat

201-500

501-1000

1000+

Property Meld

Live Online

Webinars

Documentation

Videos

Smart Hotel offers a hotel property management solution suitable for a wide variety of industry verticals like corporate hotels, resorts, retreats, wilderness lodges and marinas. It offers tools to manage central reservations, housekeeping, guest relationships, maintenance and club activities.


Key features include online booking engine, reservations with built-in yield management, confirmations, check-ins, registration cards, check-outs, guest folios, housekeeping and maintenance. The Internet booking module is commission-free and the third-party billing offers unlimited folios per reservation.


It integrates seamlessly with third-party accounting systems like QuickBooks and Sage. The built-in point of sale feature is suitable for both retail and table service, has touchscreen menus on non-proprietary hardware. And the custom reporting can support needs like transport manifests or meal plan reports.


Smart Hotel offers multi-property functionality that replicates guest profiles among properties so agents can welcome back a guest that has stayed at a sister property. It offers both on-premise and cloud-based deployment models.



Employee Management

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

For Vacation Rentals

Room Booking

Guest Experience Management

Housekeeping Management

Promotions Management

Accounting

Booking Management

Rate Management

Extended Stay

Marketing Automation

Revenue Management

Front Desk Management

Online Booking

Multi-Property

GDS/OTA Integration

Built-in Accounting

Customer History

Point of Sale (POS)

Catering Management

Inventory Management

Loyalty Program

Windows 8

Pricing starts at $10,000 (one time payment) or $500 per month. Contact Smart Hotel Software for pricing details.

Property Meld vs Smart Hotel

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