Another strong point of the tool is to be able to integrate with API of the different systems of the company.

The features gives us a lot of options, and the nocode help us to get setup of processes really fast.

Perhaps a disadvantage is that they do not have a module for process modeling in BPMN and with that to be able to identify which part of the process requires some maintenance.

I am just an user, so maybe there are features the admin can change and I am not aware. But I find it tricky the color of the bottoms.

It was just a bit hard to understand it at first, but not that much.

I have had a very good experience, the quality of the attention, the continuous improvements of the application, they always consider my suggestions, automy is the best.

It is nice to know that I am free to use the tool as I need it. It is a pro level tool to have my time sheet in order.

It's easy to use and has excellent customer support.

We have achieved great benefits as it is a platform in a process of constant evolution.

Easy to use, Easy to deployment, no code development, easy to train.

Above all, the personalized support of the tool is good and they help you in all the initiatives that are needed, they are always there to give you a solution in the automation of business processes.

This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.

Ease of use, Constantly evolving ITIL compliant service desk.

Would highly recommend the software to anyone, with so many features it could work in any type of business regardless of size and industry.

From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.

Halo stands out as the most customizable and easy to implement software we've tried.

So much so that we've been able to save some money and eliminate other products from our stack.). Our clients love the user portal.

For a fast-paced growing IT Support provider in the UK,  NetHelpDesk has been the perfect fit to deliver our Helpdesk application requirements.

At first, we were a little overwhelmed by the many modules available, but we found we could cut out the modules we didn’t need making life a lot simpler for the operators.

However, this is a criticism I would level at any decent and comprehensive PSA systems.

It's incredibly easy to use and presents a professional, well thought out experience.

This means that there solution is moving with their customers to provide up to the minute functionality always.

The only cons we have with the system are small quality of life problems.

From our first interaction, the company has been professional and extremely responsive. The product implementation was painless, and support while learning the software has been near immediate.

Great value for money, broad functionality, easily customized to your needs.

Ticket submittal and tracking, documentation, a custom service catalog, and countless other benefits have allowed us to provide them with a streamlined professional experience.

They need to be complicated in order to be flexible and cover as many uses as possible and for the uninitiated or trained, this can make it more difficult to get things setup the way you want.

Love all the integrations with new ones added all the time.

3CX phone integration, SCCM integration for Asset tracking. Very customisable and new features being added regularly.

It has all the features you could want from a PSA solution. If it's missing the team at Halo is very receptive and will most like include it in a future release.

Any issues we had were soon resolved by their support team. I would recommend this to anyone who needs a robust helpdesk system.

The core is a helpdesk solution, but integrated are a small CRM, an asset tracking, sales and po system and (sale) item system that are great supporting tools.

NetHelpDesk is a very functional system that can reliably be used in many ways, and the support is also very comprehensive.

Overall my experience with HaloPSA has been great.

The Software is packed full of features to make it a true end to end solution. The customer Support from HaloPSA is fantasic.

Summarised, it's enabled us to do our work as MSPs better than anything we've tried before.

The software is easy to use, configurable in most ways, and does exactly what we need it to.

The ability to grow into it's product as and when required.

US Dollar

AUTOMY is a cloud-based no-code platform designed to help businesses configure workflows and automate various processes related to accounting, CRM, purchasing and more. Professionals can define validation rules using dynamic forms, monitor to-do lists and handle projects in accordance with service level agreements (SLAs).

AUTOMY provides organizations with business intelligence (BI) tools to generate analytical reports and facilitate decision-making processes. Managers can use the dashboard to gain an overview of operational processes through actionable analytics. Additionally, it lets users securely protect confidential data through single sign-on (SSO) integration. 

AUTOMY provides an API, which enables businesses to integrate the platform with various third-party applications. Pricing is available on monthly subscriptions and support is extended via email and an inquiry form. 


LongDescription

Commenting/Notes

Real Time Analytics

Project Workflow

Forecasting

User Management

Billable Items Tracking

Visual Modeling

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Process Change Tracking

Progress Tracking

Digital Signature

Workflow Configuration

Task Scheduling

SSL Security

Electronic Signature

Invoice Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Conditional Logic

Resource Management

No-Code

Integrations Management

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Data Import/Export

Multiple Projects

Process Modeling & Designing

Resource Allocation & Planning

Process/Workflow Automation

Audit Trail

Version Control

Configurable Workflow

Project Time Tracking

File Storage

Mobile Access

Real Time Data

Performance Metrics

Pre-Built Modules

Role-Based Permissions

Client Portal

Real-Time Notifications

Forms Management

Graphical Workflow Editor

Workflow Management

Real-Time Updates

Email Management

Project Tracking

Activity Dashboard

Alerts/Notifications

Autofill

Reporting & Statistics

Data Visualization

Reminders

Time & Expense Tracking

Customizable Templates

Business Process Automation

Billing & Invoicing

Deployment Management

Expense Tracking

Web Forms

Audit Management

Real Time Reporting

Customizable Branding

Compliance Tracking

Reporting/Analytics

For No-Code Development

Monitoring

Web/Mobile App Development

Customizable Dashboard

Customizable Forms

Forms Creation & Design

Business Process Control

Quotes/Estimates

Drag & Drop

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Document Management

Search/Filter

Forms Automation

Project Templates

Portfolio Management

Full Text Search

Offline Access

Accounting Integration

Archiving & Retention

Corporate	
- Unlimited Users
- 20,000 requests
- Forms
- Workflows
- Connections
- BI Reporting
- AD Integration
- Document Management
- Digital Signatures
- 1TB Cloud
- First month free, then $1,500.00/month

Business	
- Unlimited Users
- 5,000 requests
- Forms
- Workflows
- Connections
- BI Reporting
- 500GB Cloud
- First month free, then $650.00/month

Basic	
- Unlimited Users
- 1,000 requests
- Forms
- Workflows
- Connections
- BI Reporting
- 150GB Cloud
- First month free, then $350.00/month

Email/Help Desk

FAQs/Forum

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

AUTOMY

Live Online

Webinars

Documentation

Videos

HaloPSA is a cloud-based and on-premise professional service automation (PSA) tool designed for ITIL-aligned managed services operations. From intuitive workflows to detailed service analytics, HaloPSA is able to centralize all MSP operations into one fully configurable service designed system. HaloPSA offers core functionality for remote access and access management, sales management and service desk operations, and inventory and catalog management.


From one centralized system, HaloPSA allows MSPs to manage the entire lifecycle of items, assets, and contracts from in-network or out-of-network using remote access and access management. With asset management, users are able to track all configuration items and visualize dependencies, while making sure that incidents are all logged and identified before any major systematic failing occurs. HaloPSA is also able to manage inventory levels and track documents and dates for traceability and complete accountability with inventory and contract management. HaloPSA comes with auto-discovery functionality to help automate the identification and collection process for asset and items. 


MSPs are able to extend the usage of HaloPSA with third-party integrations for Xero, Sage, SolarWinds, Slack, and many more. Pricing is charged on per user, per month and is billed annually.



AUTOMY vs HaloPSA

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons