MindSalt Time & Expense vs OneDesk

RATING:

4.7

(22)

MindSalt Time & Expense has 22 reviews and a rating of 4.68 / 5 stars vs OneDesk which has 11 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (22)
4.3 (11)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 8, 2023
November 17, 2023
Pros/Cons
  • Pros

  • It was easy for our employees to adopt and begin tracking their time. The reports are great and the support is very helpful.
  • The best features of MindSalt is the fact that the system can be customised to best fit the needs of the business or function/department.
  • Cons

  • No forecasting capabilities - I was told maybe in the future.
  • When accessing via the app, functionality is limited to user interface for entry.
Read all user reviews
  • Pros

  • Another is that it has a great customer support team, which solves problems in 99% of the time. In addition, thanks to the customization it offers, its use can become faster and easier.
  • Its main advantage is that it is a software that groups different functionalities, that is to say, it is as if they were 5 softwares in only one. This improves the workflow and uses time efficiently.
  • Cons

  • One thing that sometimes interrupts the workflow is updates, which are frequent but necessary.
  • The cost is high if you pay on a monthly basis. It is also difficult to communicate with.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos