Rave Panic Button vs ROUTEE

RATING:

4.6

(31)

Rave Panic Button has 31 reviews and a rating of 4.58 / 5 stars vs ROUTEE which has 23 reviews and a rating of 4.04 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (31)
4.0 (23)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 19, 2024
September 16, 2022
Pros/Cons
  • Pros

  • I like that when an employee activates an alert it lets the rest of the staff know quickly through a notification and text. It also uses GPS to geolocate where the alert is coming from exactly.
  • Easy to use, staff assist is very helpful in using the App as most people panic just from using the software. Staff Assist gives the users confidence.
  • Cons

  • Holding the panic button down for 1.5 seconds only to be asked if we want to actually dial 911 burns valuable time that could be use to communicate with an emergency dispatcher.
  • I suggest eliminating the 1.5 second delay and/or the call confirmation question.
Read all user reviews
  • Pros

  • It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE.
  • The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well.
  • Cons

  • Examples did not Include VB.NET and some errors in JSON strings.
  • The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos