I absolutely love this program and I personally use it to maintain my social media presence. It is awesome to set a schedule of posting and you can share with a team if you need to.

The UI is good, Seeing all your social media status and replying to the comments you received on one platform is an amazing feature this is the reason I still use this.

It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.

Regardless, use caution if you choose to utilize Hootsuite. Poorcustomerservice #hootsuite #socialmarketing #marketingandadvertising #marketingcommunications #bad #poor.

I've had a great experience with Hootsuite. I've never had to lean on their support team, but my experience as a user has been very positive.

Plus it's inexpensive, which makes it perfect for small businesses looking to save time and resources.

The best thing that I like about Hootsuite is analytics. The analytics provided by Hootsuite is very detailed and helpful.

I don't like when  you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.

I appreciate Hootsuite's commitment to supporting nonprofits in offering discounts that make it affordable for us to use with our team.

Great social media management platform. I love how it integrates with all the social media platforms like Twitter, Facebook, Instagram, LinkedIn, Google+ and YouTube.

Amazing tool must go for it even if you use free version you will be amazed by the services they offers you in free trial plan.

My overall experience with Hootsuite has been wonderful. I like managing my different social media networks with ease.

I love the ability to see all of your social media content and accounts in one glance. Saves time and helps you be more productive.

They had great pricing for nonprofit use, it is intuitive, and it has good customer support.

Hootsuite is fantastic for scheduling most social  media. I find the dashboard easy to use and the analytics extremely valuable.

Hootsuite is fantastic, and I love the ease of use along with many functions and customizations.

I like the easy access to various features that proliferate my social media growth. The easy scheduling feature and monitoring is great too.

I called and mentioned that we were having problems cancelling from the back office. They told us to try again in a few hours we did still nothing.

Very happy with Hootsuite and appreciate the automation we can enjoy because of their platform.

The ability to schedule multiple posts for multiple social media platforms was great. Perfect if you manage multiple Social Medias for the same organization.

Exceptional quality of employees, responsiveness couldn’t be better. Ve identified several areas in my practice with which I can improve upon.

One of the best things about this software was the ease of integration.

It can be difficult to find time to log in and pull all provider score cards and send out consistently.

We liked how in depth the analysis of profile management and review tracking was from the very start. As we have worked with Rater8, we have found that the customer service is excellent.

Super easy integration, friendly and helpful onboarding and customer experience staff, and knowledgeable guidance on recommendations for our reputation management strategy.

We have realized benefits from using the software because it has significantly improved our online review presence.

Rater8 provides excellent feedback that allows managers the ability to review and make changes to actual issues or even perceptions that may or may not be true.

We love the comments we get from patients about our practice and providers, it helps make us better.

At first there were some reports that I felt the system was missing, but the team at Rater8 quickly provided those enhancements to their reporting system.

My doctors love the success their online reputation has had, and for a very affordable price. I would recommend Rater8 to everyone.

RATER8 modified their product to fit our Dumpster rental business very  quickly and efficiently.

Once it's set up it's user friendly and you see results almost immediately.

We enjoy the software application since it is automated and does not require any management on a daily basis. It's seamless integration works every time.

We quickly saw results in our Google ratings and our online presence. The team was responsive and helpful and made implementation a breeze.

Rater8 has been fantastic to work with. Their entire team is very knowledgeable and extremely helpful.

The customer support and education online reputation is wonderful. We took a conservative approach to year 1 and are excited to advance a bit more in year 2.

I did not pursue a function which would send a review request more times if no response was received and not answered by our customers. This might have increased our response from our customers.

It has been a great investment and the impact has been significant compared to other programs.

The ease of use has been an incredible asset when looking for a very granular view of our metrics. You can tell this was thoughtfully designed and tested thoroughly.

Since utilizing this application, our Google reviews are increasing and are continuing to increase.

Ease of use, price, customer support, quarterly check-in calls. The company gives us great ideas on how to improve our on-line presence.

I've appreciated how well designed it is, the quick responsiveness when running reports, the options for seeing numerous data sets, and the excellent support I've received from the Rater8 team.

Our experience with rater8 has been extremely positive. We discussed our goals and each check-in with their customer service team we review them and the progress we've made to accomplish them.

If there are times we have consistent negative feedback, we can address the issue internally, in a timely manner.

The company also does a good overall job with customer service, i.e. makes themselves available, conducts regular check-in meetings, low turnover, etc.

You can pull reports of ratings that don't have comments. So if someone leaves a rating but does leave a comment about that rating, I'm unable to pull that non-commented rating.

The Rater8 employees are the best part- very responsive and friendly.

I am able to see all comments and know when I have a problem at one of our clinics pretty quickly. It's also a great tool for meetings with departments in our clinic - the feedback is priceless.

The support team is super quick and responsive when questions or issues come up. Everyone we have worked with is fantastic.

This is the first time we've used a program such as Rater8. The system is very user friendly, allowing me to toggle between providers, ratings & reviews.

Rater8 has exceeded my expectations with their customer service. Timely response and genuine interest in what is best for our business.

The terminology is a bit confusing at times and some of the KPIs require explanation that isn't intuitive.

Both times had the exact same experience. Fantastic people to work with, a system that is easy to implement, and delivers incredible results.

US Dollar

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place.

Hootsuite is a cloud-based social media management solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube. 

You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. 

As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care. Push your results further and get more from social faster with Hootsuite. 

<li> Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard. 

<li> Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance. 

<li> Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times. 

<li> Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.  

<li> Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization. 

<li> Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.

<li> Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance. 

<li> Level up your skills with industry leading certifications, training, and strategic coaching with our experts.

<li> Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app. 

<li> Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem. 


LongDescription

Commenting/Notes

Tag Management

Real-Time Analytics

Engagement Tracking

A/B Testing

Pre-Approved Content Library

Website Analytics

Multi-Channel Marketing

Surveys & Feedback

User Management

Multi-Channel Management

Text Analysis

Mobile Alerts

Lead Engagement

Influencer Tracking

Email Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

Multi-Channel Campaigns

Customer Segmentation

Activity/News Feed

Brand Tracking

Progress Tracking

Real-Time Monitoring

Multi-Account Management

Real Time Editing

Sentiment Analysis

Single Sign On

Calendar/Reminder System

Competitive Analysis

Project Management

Task Planning

Approval Process Control

Categorization/Grouping

Multi-Campaign

Communication Management

Publish Scheduling

Customer Database

Digital Asset Management

Configurable Alerts

Audience Targeting

Calendar Management

Automated Publishing

Customizable Fields

Collaboration Tools

Content Library

Assignment Management

Social Listening

Campaign Scheduling

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Planning

Customer Support

Employee Engagement

Contact Management

Customer Experience Management

Content Management

User Profiles

Mobile Access

Social Media Monitoring

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Impact Measurement

Compliance Management

Real-Time Data

Performance Metrics

Employee Advocacy

Real Time Comparisons

Data Security

Content Discovery

Multi-Channel Social Integration

Multi-Channel Communication

Media Library

Filtering

Benchmarking

Marketing Automation

Web Traffic Reporting

Role-Based Permissions

KPI Monitoring

Social Media Integration

Real-Time Notifications

Workflow Management

Real-Time Updates

Event Triggered Actions

Visual Analytics

Image Editing

Review Monitoring

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Data Visualization

Reputation Management

Automated Scheduling

Mac OS

Web browser (OS agnostic)

Windows 10

Free - 1 user / 2 social accounts
Professional @ $49/month - 1 user / 10 social accounts
Team @ $129/month - 3 users / 20 social accounts
Business - starting @ $739/month - 5 users / 35 social accounts
Enterprise - contact for pricing, unlimited users / 50+ social accounts

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hootsuite

In Person

Live Online

Webinars

Documentation

Videos

rater8 is the industry's leading reputation management solution, designed to help healthcare organizations easily cultivate patient reviews, collect feedback, and drive practice improvement.

Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger.

rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience.

SMS Messaging

Review Generation

Complaint Management

Multi-Location

Review Notification

Response Management

Reporting/Analytics

Review Request

Widgets

Campaign Management

Search/Filter

Review Display

Review Sharing

HIPAA Compliant

Third-Party Integrations

SEO Management

Real Time Analytics

Dashboard

Ratings/Reviews

Social Sharing

Monitoring

Feedback Management

Essentials: $69/doctor/month
Pro: $89/doctor/month

Hootsuite vs rater8

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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