All Carketa Reviews
1-12 of 12 Reviews
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Erik
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Necessary for Growing your Dealer
Awesome! It's so nice to be away from a task manager system/whiteboard
PROSI love how it manages my entire recon process for me. I know what is happening with every car at all times.
CONSWhen you have as much inventory as we do it can be slow at times loading, but I know they constantly have speed at the top of their minds so I'm not too worried about it.
Reason for choosing Carketa
It made a lot more sense and had added features that you typically have to pay another company for
Reasons for switching to Carketa
Carketa met our needs and is continually taking feedback to make it even better for us
Kyle
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Carketa user for 3+ Years
Our favorite feature of Carketa is the reconditioning tool tracking ability - the abilty to see where any of our dealership's vehicles are at any one particular time in the recon process.
CONSSomtimes Carketa is diffcult to use, functionality-wise. It provides a lot of information, and sometimes too much. We do not use all of the features.
Reason for choosing Carketa
Price, Value, Ease of Use. We demo'd about 3 different products a few years ago, but Carketa (then Greenlight Recon) was a fledging company and implemented a lot of the ideas we had.
Vendor Response
Thanks for the positive feedback, Kyle! We're so proud to help you and if we can do anything to support your ongoing use of additional features, please don't hesitate to schedule a call with our Dealer Success Team -- chat in anytime and we'll take care of you.
Replied November 2023
Logan
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed December 2023
Daily User. Liked the old carketa much more.
Old carketa, great. New carketa, not great.
PROSBeats using pen/pad/word of mouth to keep track of vehicles and their needs.
CONS*More complicated to get to information pertinent to parts ordering and repair (submodel/awd or fwd/ engine size and model/ect...) *Comment section all funky. When I have been notified of a comment it takes me to a page with all the comments for everything on it without even telling which vehicle were talking about. I have to click again and go to another page to find all the info im looking for.
Vendor Response
Hey Logan -- We have a new notifications update releasing this week to make them easier to manage and use and some RO updates are coming in the next month as well. We appreciate your feedback and would love to learn more about how we can make Carketa even smoother and better for your dealership. Please reach out any time -- we'll try to reach you directly as well.
Replied December 2023
Austin
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Carketa is essential for inventory management
As an independent dealer with multiple locations, the new location filter on Carketa is a great asset for us! Before this feature was implemented, it was more time consuming for our store managers to see where their vehicles were in the recon process. Now our managers can easily identify where their vehicles are without the clutter of the vehicles from other locations. Another benefit for us is being able to compare metrics between stores which was not possible before. This allows us to properly optimize inventory flow and identify inefficiencies for each store.
CONSI have no complaints, everything from the software to customer service has been excellent!
Vendor Response
Thanks Austin, we love working for you and your team!
Replied January 2024
Jason
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Game Changer
Reconditioning efficiencies Online transactions Customer experience Customer communication Accounting efficiency
PROSCarKeta has allowed us to spend more time selling and less time chasing cars around. It has significantly improved the overall organization of our business. The digital condition reports also gives consumers the transparency and trust they have been looking for “the missing piece to digital retail”.
CONSThe organization of their products could be a little better but I think they are releasing a full product menu this month.
Reason for choosing Carketa
I think the work flow is better and over all user experience is better. The software is built so anyone can use it. They also have more to offer with some of their other tools.
Federico
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
NEW CARKETA IS AMAZING
I love customer service and the way they help us improve our work. I also love that it still hasn't become slow, I thought it was going to work fast 1-2 months but it's still working very fast
CONSWhat I least liked about Carketa is that we didn't have reports for 1-2 months, now the excellent customer service I solve it and we have our daily reports
Lou
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The best reconditioning software in the industry
Easy to implement and my customers love the reports.
PROSThe staff is the best! They are always listening and improving the software.
CONSI didn't have it ten years ago. It would have helped us make more money
Vendor Response
Thank you for being a loyal customer, Lou! We're proud to work with you.
Replied October 2023
Matt
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
CarKeta is a game changer
It’s been amazing! What’s really awesome is the team reaches out to you and let’s you know of changes and updates to better the process even more!
PROSHands down the easiest software I’ve used to keep track of a vehicle through the entire process from start to finish!
CONSHonestly there’s really nothing to complain about!
Reason for choosing Carketa
A big thing for me was the staff coaching us to get the most out of it to save time and money!
Reasons for switching to Carketa
The dealership is growing like crazy and we needed something to organize our process to save time and money!
DANIELA
Automotive, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
It's simple. Keys, sticker and begin the recon.
Now it's simple. You get the keys, you get the Carketa sticker on there and you get the car put into the recon process.
CONSThe only inconvenience I've ran into is the necessity to have to email reps to get more stickers, is there a auto-delivery system?
Dustin
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2023
Carketa review
Very disappointed in how many errors we have had to report and get fixed.
PROSRecon/Workflow keeps our team in the same page.
CONSSlow and kicked completed work back out from archive.
Vendor Response
Hey Dusty -- Appreciate all your feedback. We're committed to making the experience top-notch for you and your team. Please keep the feedback coming and if you encounter any bugs we want to be on them asap. Thanks for your use of the platform and we'd love to get more feedback on some of our upcoming features!
Replied December 2023
Jacob
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Must have
The inspections give the consumer the confidence to buy now vs later. Thr recon tool has literally became the back bone of our company and I couldnt imagine managing it without it. Good company and an awesome product. Definitely worth checking out.
PROSRecon tool keeps the dealership flowing and producing the inventory needed to keep you growing with confidence.
CONSWish I could add completed vehicles back into the recon process a little easier.
Noah
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Noah’s review
Absolutely amazing
PROSThe valuation software being the money it saves me
CONSMy employees not using to full extent that it can be