About ConsignPro

For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail point of sale, inventory and customer management, e-commerce and robust retail accounting for a variety of consignment segments, including antiques, apparel, books and furniture.

ConsignPro's innovative "main menu" ensures that the system is both intuitive and comprehensive, allowing users to see every aspect of their retail operation at a glance. It automates a variety of routine retail functions related to maintaining merchandise, customer or sales transactions, reducing store headcount and associated costs. All of this data is ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

428 Reviews of ConsignPro

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(292)

292

4 stars

(107)

107

3 stars

(21)

21

2 stars

(4)

4

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 428 results

August 2018

Byron from Macy's

Verified Reviewer

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

I love Consign Pro! Does what I need, WHEN I need! Fast!

cosign pro makes consignment an easy breezy thing of modern bliss. What was once a daunting bookkeeping tracking task, has become incredibly easy to not just handle, and manage, but to master.

Pros

- SO much more responsive than competing software -More features than what I was using previously -Increased my margins through use of this software. -User-friendly, familiar UI structure

Cons

-not really many cons to talk about -wish I had discovered it sooner -Needs to be used more widespread

September 2020

Nikki from Serendipity Consignment

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Consignment Software Ever!!

I bought my business with very awful antiquated software. [SENSITIVE CONTENT HIDDEN] made the transition crazy smooth and was able to transfer all my data/consignor information with ease. From day one, they have been so helpful and easy to work with. Best professional purchase I have made for my business!

Pros

I am not a computer person, so for me to say this is easy to use says a lot! It has all the features you could ask for, and then some. They literally thought of everything. I am beyond pleased with the product and service. [SENSITIVE CONTENT HIDDEN] and his team are always there to answer and questions. SO IMPRESSED AND WILL NEVER USE ANOTHER. I recommend them to everyone I meet in my field.

Cons

No cons. None. I love this software and their support.

Reasons for Choosing ConsignPro

Reviews, Price, and overall better looking product that looked easier to use.

September 2020

Susan from VintageFusion, Inc

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

September 2020

Does not perform as promised

You asked for the review, so here goes!!! I bought the platinum package. The good news is that I have a nice PC out of the purchase. The bad news is that there are so many limitations on tag choices and print management that I need a lot of tech support, which fortunately is included in the first year. I use the small 1 inch square tags, but would like even smaller. No flexibility on print font size, etc. Scanner use isn't compatible with printing multiple tags because the barcode doesn't print on multiple squares. And, that's just some of the frustration. Too many "yes, it can do that" answers during the sales pitch. The real experience is much different. The instruction booklet isn't comprehensive in many areas. Because of COVID, I didn't use it much in the first 30 days, so couldn't return. I can't recommend this product and do not believe it deserves the 5 star rating from NARTS. It could be better in the other areas, but would require a lot of software rework.

Pros

Robust inventory management. Superb tech support, which is heavily needed.

Cons

Promoted and sold as good for consignments, as well as purchased inventory. Not really true. Too many work-arounds required for dealing with purchased inventory and printing tags that are not the standard long colored tags. It's really for consignments. Needs a lot of tech support. Instruction booklet leaves a lot out or isn't clear. When I watch what tech support does to help with many of my problems, I find myself asking "where are the instructions for that? How am I supposed to be able to figure that out as a user?" Ongoing tech support costs after the first year. I will be replacing it within the next year.

Reasons for Choosing ConsignPro

Because it seemed to support consignments and purchased inventory better than alternatives. In retrospect, there is a better way.

Response from Visual Horizons Software

Replied September 2020

"Consign"Pro certainly handles consignment with ease - it was developed especially for that and is the best consignment software serving this market. We have (literally) eight different tag/label formats that we support. Unlimited Support is included for the first year, a 150 page User Guide, and a dozen YouTube training videos (free) available and free training sessions. We will reach out to you to make sure the training was complete and fix any remaining issues you have.

September 2020

Michelle from Heirloom Consignment

Company Size: 2-10 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best IT support ever!

Profit and payment information is easily accessed. Inventory is accurate and consignors have information that is transparent and available 24/7.

Pros

When I contacted [SENSITIVE CONTENT HIDDEN] at ConsignPro 7 years ago for the free trial, she was so welcoming and supportive. The trial went well and we purchased the whole set-up for our new furniture consignment business. We had minimal-to-no transition problems and was able to start from day one with sales. Anytime I've had carrier updates that caused a problem, [SENSITIVE CONTENT HIDDEN] were always there and fixed the issues immediately. They are awesome! ConsignPro is user friendly, I have 2 senior women working for me and they can manage the software with minimal training. I would recommend any consignment store spend the money to install as you ultimately save money and can leave the store at the end of the day when everyone else does!

Cons

Frequent updates are annoying but a necessary evil.

Reasons for Choosing ConsignPro

Ease in use, training and consignor transparency.

September 2020

Debbie from Second Looks

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great service

Overall, I'm a very satisfied customer and really recommend Consing-Pro to any resale shops.

Pros

I love using Consign-Pro for my resale shop. It's super user-friendly and so easy to teach new employees. The staff, especially [SENSITIVE CONTENT HIDDEN] is always accessible and can fix literally anything on my software or my computer!

Cons

It would be great if when there's an update to our system, Consign-Pro would let its customers know rather than having to find out on our own just by chance.

Reasons for Choosing ConsignPro

I felt Consingn-Pro was more user friendly and the staff was very accessible.