GoTab POS
About GoTab POS
Awards and Recognition
GoTab POS Pricing
Transaction-based processing, no hardware/software required.
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for GoTab POS
1 - 5 of 34 Reviews
Jason
Verified reviewer
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
GoTab A modern solution for todays hospitality challenges
Working with GoTab has been refreshing. While a smaller company, they have provided me tremendous support and have been very responsive to our feedback and suggestions for improvement.
PROSGoTab’s point-of-sale (POS), kitchen display system (KDS) and entire restaurant commerce platform helps us server our guests better and run our business more profitably than ever. Instead of requiring us to purchase or lease proprietary hardware on a single operating system, we have the flexibility to run everything in a Windows environment with the hardware we choose.
CONSIt’s still a developmental platform and the hardware can be better. With that said, they have continuously improved the system, the functionality, and listen to feedback.
Reason for choosing GoTab POS
Integration of QR code dining as well as traditional POS functionality.
Reasons for switching to GoTab POS
Wanted a company that was innovative and progressive to providing a more modern approach to the hospitality industry.
Vendor Response
Jason! Thanks so much for your review! We are thrilled to be your partner in this and look forward to continue serving your business!
Replied December 2023
J Peter
Verified reviewer
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
An excellent product at a competitive price
So far, Gotab has met us at the crossroads and helped us create an online delivery and carry out presence in the restaurant business here in D.C.
PROSIt’s easy to learn and get the hang of. Their customer service is outstanding. Someone is either online or gets back to you very quickly.
CONSiPad version had some bugs in the beginning but not many
Reason for choosing GoTab POS
Their sales team were far better than their competitors
Julie
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Gotab has saved us $$$ 5*’s
Excellent great set up support, great support when issues do come up.
PROSEasy to implement, low cost, no annual software fees, great support and staff
CONSConvincing guests to use it the first time and shifting employees to ease of use. A few hiccups with integration but worked out quickly
Reason for choosing GoTab POS
Cost, equipment, and sales team was excellent
Reasons for switching to GoTab POS
Poor customer service, issues with hardware, pivot to QR code ordering
Andre
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
The GoTab POS Is Great For Affecting Labor Costs & Efficiency Of The Guest Ordering Process
It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process. It also can positively affect labor costs.
PROSThe system is solid at allowing guests to control the pace of their own experience. It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process.
CONSThe system needs to be made much cleaner for the end user. It's functionality is difficult for some guests to use, especially without a thorough explanation. Also, reporting functions for the Management Team could be enhanced.
Miles
Restaurants, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Overall great for the restaurant / venue that just needs a little more flexibility.
Overall I really love the experience GoTab provides. They have been so helpful in developing the needs of our unique venue. I would recommend to anyone that
PROSThe flexibility of what the system can do is incredible. There is no other system out there that allows you to really customize the set up can change things on the fly. It is prefect for venues that offer more than just meal service. I would suggest to any brewery that is often pivoting their service model.
CONSWe still run into daily hiccups that sometimes can not be explained. If development stays at the same rate that it has been on I would imaging things smooth out sooner than later!
Reason for choosing GoTab POS
The flexibility of specific menus and zones
Reasons for switching to GoTab POS
Aloha is outdated and no longer supported our service needs as we have shifted service models post Covid.