The ease of use and pulling data. It's very easy to navigate and process.

I love the ability to being it user friendly for both myself & the guest perspective. It’s very easy to teach & makes everyone’s lives easier & helps us with liability.

Adjusting payments and discounts is difficult. Gift card usage is really difficult.

The customer-facing interface is intuitive and easy to navigate. Back-end manager dashboard is powerful and well-organized.

Making sure the same items are the same description/photo/etc. Can be difficult with a large team.

The primary asset of GoTab is the support team. The option to contact a representative in a few minutes is helpful in the food & beverage industry.

The ease of navigation through all the reports for sales, labor, product & food mix, menus and having them all on one platform is efficient and easy to use.

We absolutely loved the team. Sensitive content hidden] made the transition super easy.

I do find it hard sometimes to get a payment to go through and/or get the tablet to talk to the terminal.

Unlike most other POS systems, GoTab encourages integrations to make operations streamlined for the business. Their customer service is best in class and they listen to their customers needs/wants.

The customer service is best of class. Feature requests are responded to in a timely manner and all of the basic functionality needed by the vast majority of restaurants exists.

GoTab allows each guest to have their own POS therefore creating a dramatic increase in revenue potential.

There are some functions that can be confusing to use and there is no way to reverse them after the fact (ie. removing payments and opening vs removing payments and comping entire check.).

Excellent great set up support, great support when issues do come up.

GoTab POS integrates perfectly with our self-dispensing equipment and technology.

User other pos products before & this is by far the best.

I love how customizable and easy it has become. This product makes it so easy to book events for large groups, take orders through a server, or to have a tab for an individual.

It was easy and fast to install; very customizable. Support is fast and superb.

It's functionality is difficult for some guests to use, especially without a thorough explanation. Also, reporting functions for the Management Team could be enhanced.

GoTab is highly customizable to suit individual business needs. Depending on staffing levels or events for the day, we can tailor GoTab operations to fit our needs very easily.

I like the ease of being able to add/modify/disable items as well as the ability for guests to message any needs or questions through the concierge feature.

The customer reaction to the technology evolution is priceless, old or young, anyone can use it. Modern & efficient to take all dining orders.

Support team is one of the best in the industry.

I have been using this product for over 8 years and enjoy how easy it is to teach new employees the program. Retail edge updates often enough, and the support staff is always helpful.

Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment.

Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.

I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.

I like it best for the purchase orders, tracking of merchandise and the customer data base.

Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative.

Simple to set up; intuitive design for Inventory Management. Ability to track 100% of items.

RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team.

I like that I have the option of Free email tech support and that updates are reasonably priced via the bronze package. The replies are always courteous and helpful.

We found Retail Edge and were amazed at all the features listed, and the ability to create custom reports and integrate with certain on-line store platforms.

I least like the support for this program. I consider myself an expert user at this point, and I find it frustrating that I am charged regardless of the outcomes of my support calls.

I have had nothing but positive interactions with the customer service department of retail edge everything has been incredibly smooth and very easy to use.

Feature Rich, Robust & Easy to Use Store Management Software.

The best one for the retail users where there is a sale with electric generated bill thisbis good to have.

You name it, RetailEdge pretty much integrates it into their program.

We like the ease of adding inventory and products into the system which is the longest process of any system but retail edge made this quick.

The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.

We've had a few hiccups but they usually are user error and we figure it out quick enough.

Direct integration with credit card processing. The last thing I wanted was to give our customers 2 receipts (sales & CC receipts).

It really streamlines my inventory. I also love to customize the setup for multiple users, so not every employee has access to all the features.

The support team is knowledgable and has ben able to help me through the small issues that all seem to be related to Windows Updates messing up printers. All in all its a good program at a good price.

Can't add colors / sizes to a Matrix on the fly without exiting matrix or it causes an error. Multiple vendors can't be used for 1 item.

Without a doubt, the most feature rich and the most affordably priced retail pos with an incredible and responsive team. Recently improved support for integrated cloud, network, e-commerce.

Sales Receipt difficult to customize. Only  4 lines at the bottom of the Sales Receipt to add store policies.

US Dollar

The GoTab is more than a point-of-sale (POS) system. GoTab helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab’s platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls.
 
GoTab creates measurable benefits for its operators, driving increased spend while reducing operating costs. GoTab operators’ guest spend per labor hour (SPLH) of $83 is 84% above the industry median. Moreover, GoTab operators spend an average of 14% less on labor than standard industry benchmarks typically adding an additional 4% to the bottom line.
 
Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing.

LongDescription

Split Checks

Separate Checks

Delivery Management

Order Management

Online Ordering

Gift Card Management

Multi-Location

Mobile Access

Sales Reports

Tips Management

Table Management

Billing & Invoicing

Accounting Integration

Discount Management

Reporting/Analytics

Point of Sale (POS)

Inventory Management

Payment Processing

Sales Orders

Real Time Data

Third-Party Integrations

Electronic Payments

Order Entry

Customizable Reports

Credit Card Processing

Transaction History

Sales Trend Analysis

Data Import/Export

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Receipt Management

Real Time Reporting

Order Tracking

Customer History

User Management

QuickBooks Integration

Inventory Tracking

Summary Reports

Barcoding/RFID

Barcode/Ticket Scanning

Barcode Recognition

For Restaurants

For Breweries

Access Controls/Permissions

Sales Tax Management

Cash Management

Stock Management

Transaction-based processing, no hardware/software required.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GoTab POS

In Person

Live Online

Webinars

Documentation

Videos

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within a suite. It runs on both Windows operating systems.


RetaiEdge offers integration with e-commerce solutions such as Shopify and Modern Retail, so users can synchronize data between RetailEdge and their e-commerce solutions, giving them an accurate view of inventory stock and sales data.


RetailEdge offers multi-location retail, which allows users to manage customer data, inventory and transactions across different stores in one system. The solution also offers gift card management, which allows users to issue and redeem gift cards to customers.


RetailEdge offers loyalty program management, which allows users to roll out rewards programs targeted at customer retention. The solution also features a loyalty reward filter, which allows users to create rules for gift card redemption such as maximum allowed discount percentage, promotion codes and types of payments.



Real-Time Analytics

Purchase Order Management

Price/Margin Management

Data Synchronization

Retail Inventory Management

Electronic Signature

Retail POS

Invoice Management

Customer Accounts

Customer Database

eCommerce Management

Shipping Management

Offline Access

Promotions Management

Inventory Optimization

For Retail

Multi-Currency

Inventory Replenishment

Real-Time Data

Ordering Automation

Touch Screen

Pricing Management

Returns Management

Returns Tracking

Layaway Management

Real-Time Reporting

Commission Management

Retail Management

Loyalty Program

Item Management

Warehouse Management

For Liquor Stores

Windows 8

RetailEdge is designed for retailers looking for a fully functional POS software. Packed with features for just $495, RetailEdge provides a powerful POS solution that is not only easy to install, use and configure, but affordable to maintain and run. No recurring charges are required and it offers an abundance of functions and features that do not require significant training (one hour of free training is included) or re-training to get businesses up and running.

RetailEdge saves businesses on upfront costs and ongoing costs as well. It has no hidden costs, recurring charges, or credit card processing fees. RetailEdge is designed to provide a higher return on investment (ROI) and provide software and services that work for businesses.

GoTab POS vs RetailEdge

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