Thr!ve Software


Thr!ve is a point of sale (POS) solution by Granbury Restaurant Solutions that helps users manage POS operations, customer management, online ordering and restaurant marketing. It includes modules for delivery, online ordering, customer loyalty marketing and enterprise reporting. The online ordering module lets orders appear in restaurants' makelines automatically. Restaurants can also expand marketing efforts in the system through branded email campaigns, text messages and direct mail.

Thr!ve allows users to check marketing stats, run payroll, change price or ring up an order without alerting staff or tying up a workstation. The mobile app allows customers to place their orders and claim their loyalty awards. Other features include checkout with on-screen cart pop out for review, address validation with Google and stored payment functionality.

Thr!ve is suited for multiple food service businesses including fast casual, quick-service and full-service restaurants, bars, pubs and cafes. Pricing is per month. Support is offered via phone.



5 Reviews of Thr!ve

Overall rating

3.70 / 5 stars

Filters:

Showing 1 - 5 of 5 reviews

July 2017

Kelly from DAVINCI'S

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Great product.

Pros

Easy to train your employee's to use.
Helps control labor cost.
Call center is great for a 1 number system

Cons

If you send in a support ticket they don't always let you know when they fixed the problem. Not a lot I can say in the negative about this product.

July 2017

Steve from Freedom Payment

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Overall great product and great customer service

Ease of use

Pros

Ease of use, user friendly and able to change items is a breeze and overall customer service is outstanding

Cons

Only thing I would change is possibly some different icons

October 2018

greg from Berthoud Pizza Company

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

October 2018

Worst business decision I ever made

Run away and find an updated system with better service and doesn't use an antiquated operating system like Linux. Sales, Service, and upper management are horrible.

Pros

Nothing. I have nothing good to say about this product and have multiple emails and documents to back up my review.

Cons

Everything. Basic functions like real time reporting and employee management are terrible. The system constantly has issues and needs to be re-booted during service. Has malfunctioned on basic levels of math with credit cards and processing. Customer support is terrible and does not follow up unless you do.

December 2014

Lori from Beefers


Ease-of-use

3.5 of 5

Customer support

3.5 of 5

Functionality

3.5 of 5

December 2014

It is a very reliable solutions program that helps us out in many ways.

Pros

Its very easy to use and very dependable. We use it all the time.

Cons

There is nothing at all that we dislike about this product.

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

4 of 5

May 2018

There are some specific limitations of this POS that can make or break it

Pros

This software supports 3rd-party integrations for online ordering, making it an essential business tool.

Cons

There are some limitations regarding taxes and integrated orders that cause frustration and inaccuracies in reporting.