All XPLN Suite Reviews
1-17 of 17 Reviews
Sort by
Sascha
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Competence, high Data Quality and good Features
First of all we were able to implement dynamic pricing without any problems due to the data quality. A same or similar data quality was not found within our evalution with any other provider in Europe. The hit rate is very high and the consistency of the delivered data is really well. If there were any failures due to a change at the source, they reacted very quickly and delivered the data again. So all in all a great and competent team from onboarding until the regular support.
PROSMostly i like the impressive and perfect matching of articles and their verification via artificial intelligence. Also the range of covered platforms and competition shops is great and i like the dashboard and reportings too. Finally many thanks for an outstanding customer support.
CONSSadly there was no API in the beginning of the project but i appreciate that it's now available
Vendor Response
Hi Sascha, thank you very much for your review. Absolutely right, by now our software has many interfaces, also RESTful API.
Replied August 2020
Valerie Christine
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Operational excellence
The overall experience is very good. It helps our sales team in their daily operations.
PROSThe usage of the software is very intuitive. The dashboard gives an good overview of the current market situation. On a product level you can get more detail information. The automated reports enable a daily tracking. Moreover the customer service of XPLN is very good and quick.
CONSUnfortunately the data of the external sources (price comparison sides) are not always updated correctly.
Andreas
Consumer Goods, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2023
Fritz Berger_Bruckschlögl
- It´s easy to use if you unterstand what every single check means.- You can change fast your strategies
CONS- There are some problems with pricing in other countries than Germany, which costs a lot of time in our projects. - Sometimes support reacts slow. That could be faster, especially for important topics.
Philipp
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Meets our needs on point
We need a detailed price feed for a wide range of products on a daily basis. Setup was easy and supported by dedicated team without relevant changes needed on our end. Results meet our need. When needed XPLN provides quick and custom support.
CONSInterface for manual uploads could be designed a little more userfriendly but overall works once you are used to it.
Simone
Retail, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Easy-Quick-Agile
Priceintelligence is a tool which can be used easily and intuitively by all team members - just in a MVP manner. So we could realize working on pricings quickly with the standard user interface iterating and customizing it step by step. The integration into own tools and systems to provide a real dynamic pricing at its best is a necessary next step - regarding the competitive environment.
CONSThe team of priceintelligence does a great job by understanding our customer needs as a retailer. I really appreciate the pragmatic way of developing new functions and features within the tool, when our users determine lacks.
Vendor Response
Thank you Simone for the fantastic review.
Replied August 2020
Lennart
Consumer Goods, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Great data & support
- quick contact - straight forward communication - online data interface - customer centric
CONS- there is nothing that bothers me so much that I feel like I need to note it here
Helko
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Best tool for repricing
This software is very helpful for us in our daily price war. So we can adjust our prices daily, without manual effort to those of our competitors. The tool is quite intuitive and relatively quick to adapt to our own needs. If you get stuck, your personal contact person will help you immediately and you can then jointly implement the best solution for implementing your price strategy.
CONSFor us the software works correctly and flawlessly. There is nothing to complain about.
Vendor Response
Thanks Helko for the great rating. We are working on improving the satisfaction even further.
Replied August 2020
Sophie
Apparel & Fashion, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
young team with lots of good ideas
It was very interesting to get an overview of all the different price strategies that easy.
CONSIt is very good to get the data by crawling, it is time-consuming to evaluate them and use them for your own benefit.You need the manpower in the company.
Remo
Telecommunications, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Easy to use with wide capabilities
We have a good overview and comparison to the market since we are using the tool. it helps us to react fast where necessary and increase margin where possible
PROS- easy and fast to implement - good dashboard and overview - reportings and export possibilities - matchings and updates work well
CONS- sometimes you need to click often to get product detail
Divakar
Automotive, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Value for money!! Satisfied with the product and the customer service for our requirements.
Our requirement now is very minimal. For our current requirement Price Intelligence perfectly does the job for a very good price without any complexity.
PROS- Ease of use - Comprehensive information it captures via web crawling - Various reports and analysis
CONS- Not very intuitive when it comes to data download and upload funtionalities.
Reason for choosing XPLN Suite
Price, the platform itself, customer service.
Khaled
Pharmaceuticals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Hohe Qualität und hervorragender Support
Die Ergebnisse, die wir durch die Priceintelligence Software erhalten haben eine sehr hohe Qualität. Durch diese hohe Qualität können wir unser Pricing zuverlässig steuern. Besonders hervorzuheben ist der Customer-Support, der sehr gut erreichbar ist und im Falle von Auffälligkeiten sofort handelt.
CONSAls wir die Software implementiert haben, existierte noch keine API-Schnittstelle. Das wird aktuell optimiert, so dass wir für die Datenübertragung schon bald auch eine API nutzen können.
Rainer
Internet, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Bewertung priceintelligence
- sehr schnell und leicht aufrufbar - hohe Flexibilität - viele Funktionen, welche kontinuierlich erweitert werden - schneller und guter Support
CONSEin paar kleinere Funktionen sind nicht direkt erklärt, so dass man sich zunächst die ausführlicheren Beschreibungen durchlesen muss.
Andreas
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Hohe Flexibilität die in unser dynamisches Umfeld passt
PI zeichnet eine hohe Flexibilität aus, was den Import, die Auswertung und den Export von Daten angeht. Wir können damit sehr gut unsere sich ständig fortentwickelnden Anforderungen gestalten. Wenn wir morgen einen neuen Feedtyp in einem anderen Webshop oder auf einer anderen Plattform platzieren wollen, dann lässt sich das in Kürze einrichten.
CONSWenn es in die mathematischen Feinheiten bei der Auswertung der Crawls und der Preisgestaltung geht, braucht man als Anwender leider auch das Wissen um diese Feinheiten. Die Quadratur des Kreises wäre es also, in diesem Bereich noch leichter verständlich die Einstellmöglichkeiten präsentiert zu bekommen und diese einsetzen zu können.
Anna Sophie
Building Materials, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2020
Klare Arbeitserleichterung mit enormer Zeitersparnis
Wir nutzen Price Intelligence zur Preisgestaltung und -optimierung unserer Sortimente. Gerade für eine erste Übersicht der Marktlage und des generellen Preisniveaus sowie Wettbewerbumfelds sparen wir durch die Nutzung der Software viel Zeit. Die Bedienung ist nahezu selbsterklärend, die Oberfläche übersichtlich und einfach zu handhaben.
CONSBisher sind wir sehr zufrieden, daher gibt es an dieser Stelle keine negativen Punkte aufzuzählen. Bei Problemen oder Fragen haben uns unser persönlicher Ansprechpartner und/oder der Support schnell weitergeholfen. Auch für Wünsche und Verbesserungsvorschläge hat das Team immer ein offenes Ohr.
Julian
Market Research, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Gute Software!
Man hat stets einen guten Überblick über die Marktsituation
PROSMan kann sich sehr leicht Berichte ziehen mit verschiedenen Kriterien.
CONSMehr grafische Darstellungen wären gut, sind wohl auch kurz vor dem Release
Vendor Response
Thanks Julian
Replied November 2020
Marc
Cosmetics, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Tolles Produkt / Toller Support
Einfache Bedienbarkeit und schnelle Anpassungsmöglichkeiten
CONSIndividuelle Anpassungen oder Funktionen sollten zeitnah umgesetzt werden können
Finn
Retail, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Gut strukturiertes, leicht verständliches Tool mit vielen Funktionen
Für eine schnelle und unkomplizierte Marktübersicht ist price intelligence sehr zu empfehlen. Der Import, wie auch Export der Ergebnisse funktioniert einwandfrei. Die Validität der Ergebnisse ist bisher sehr zufriedenstellend. Zudem geht das Ganze mit einem sehr guten Support einher. Nutzung und Funktionen wurden sehr gut uns ausführlich erläutert. Bei Problemen wird direkt geholfen.
CONSDerzeit läuft alles zu unserer Zufriedenheit. Es gibt nichts zu bemängeln.