Promomash has allowed us to greatly expand our demo program since the software tracks the brand ambassadors and 200+ events and reporting. It also tracks trade spend and distribution deductions - overall we make more money back than we spend on Promomash.

It's a bit expensive for a small brand, but also so affordable compared to competitors.

Founder background and overall philosophy

The fact that my unfi ClearVue data isn’t piped into PromoMash from crisp because unfi now charges to access dashboards on crisp

That I had the flexibility to input, update or make changes at any time from the convenience from my home computer.

Some features weren't very clear and there were areas that would be glitchy, at times, when I was in a hurry.

The Promomash team is fantastic, they are diligent and respond to our needs immediately. We communicate over Slack and email to tackle the appropriate issue. Over the past 2 years we have had a amazing experience with Promomash.

Promomash has given my team a priceless peace of mind when it comes to knowing that the weekly deductions list that comes in is going to be properly coded and disputed on our behalf. The system they have in place makes it seamless for them to be a low touch and provide a lot of value. I appreciate that they tackle two time intensive tasks for us - the disputing process (back and forth with the distributors and providing evidence) as well as coding deductions for our bookkeepers to reconcile our accounts and keep track of trade spend in each category.

I do not frequently use their analytics portion of the service that evaluates the ROI on previous promotions. This is because it is difficult to determine how well a TPR did based on when the billbacks occurred in many circumstances.

It has been great to get a process into place that could manage our trade spend as we grew, and they have been a great partner to help us grow, scale and manage our trade and deductions.

I love the fact that the team is available and rapid to reply to my needs and questions, and always looking to improve on the platform.

While it is good that the team always wants to enhance the platform, it would be better to let the team know of the changes to the platform so that we know what to expect.

Very positive! Easy to "drive," with good customer service! COMPANY PRINCIPALS KNOW THE CPG INDUSTRY WELL!....FOLLOW THEM....They are the "engine," not the "caboose!"

Impactful in the sense that EVERYTING IS IN ONE PLACE!....all reporting components!

does not show "upcoming events," initially... (i.e.number ) without actually clicking on the tab to find out re: each one scheduled

Excellent,

I love that Promomash is user friendly and easy to maneuver through functions on multiple different tasks.

Not applicable. Honestly we were happy with our decision to use Promomash

It is customizable and customer support team has always worked with our requested in the past to assist with any odd needs we may have.

Don't have an app for brand ambassadors! This is my #1 complaint from my field team.

Easy and straight forward, does exactly what it's supposed to do to help our day to day.

Nothing at all!

a game-changer, user-friendly saves time

I cannot think of anything on the top of my mind.

Utilizing various agencies and useful data analytics

Sometimes would glitch at times but that could also be due to internet

I have a positive experience with the program/ Company.

I different selection of industries from which to choose.

N/A At this point in time I do not have any.

the ease of use and clear easy to read reports

It's too expensive and in order to use it I would have to raise my pricing drastically

Amazing platform to centralize information.

The set up takes a while, considering the different data to be consolidated.