Excellent.

Slice has the best tablet software for accepting orders at the restaurant, excellent Customer Service, and a Slice-covered Loyalty Program that customers use. Most importantly, Slice uses custom marketing campaigns tailored to your business bringing your customers back to you. They don't just do marketing to customers to return to their platform. This is what I've learned is the biggest difference from the other commission-based platforms like Grubhub, DoorDash, and UberEats. This justified the commission-based service vs an unlimited online ordering platform like Orders2me that doesn't have a marketing platform behind it.

I wish we had more control of the menu and modifiers. Reporting tools need to be revamped to provide more order detail history.

Overall really happy with it. The staff is super friendly and helpful and I know that Slice is helping us grow.

There loyalty program is what sets them apart. I've really noticed that customers that use Slice come back more regularly and as all restaurant owners know these are the guys that keep you in business.

They are not as good as bringing in new customers. On occasion, I will notice a new person coming in who used Slice but they are much better at bringing back our customers.

I liked that the customer can build there pizza with half toppings just like Dominos, Pizza Hut or any of the big chains.

Lack of integration, menu item printing routing. Issues with modifiers!!

It has been great

Slice takes a holistic and personal approach. Their customer service is top notch and I feel like I'm working with a partner, not a leach like with the other apps. Slice's loyalty marketing is a huge differentiating factor. They don't send our customers elsewhere, they make sure they come back. Thank you for helping my business grow.

The app itself is less developed when compared to competitors but that tells me they put more money towards their partners

Satisfied with service

Ease of use with ipad. Easy to use platform.

Cost of use. Inexpensive and easy to use.

overall a good experience, as I said I had a good one so far and I have implemented Slice in every new restaurant bought by my family.

What I like the most is the easiness of the app and the professionally of the account managers I had to deal with during those years, Slice gave me great opportunities. I also appreciate their fixed rate on orders and not that huge 20 to 30 percent cut. I also appreciated their referral program with the bonus for the referee.

What I like the lest is that customers can cancel orders even when the food is ready and is never clear if my restaurant is getting paid for those orders.

Provided a way for customers to order online . I was loosing business to chains by not offering online ordering

Slice set me up with online ordering allowing me to compete with pizza hut in our small town. They setup the menu online, provide me with a tablet and blue tooth printer The orders print in my kitchen. Slice provided marketing products to let customers how to order online . The process was easy for this low tech old girl.

I wish the tickets printed by menu Group, instead of the order the customer entered.

Great to work with

Keeps track on things closer as far as productivity

Won’t work with the pos we have makes more work

We are partying with them more then 3-4 years and customers service is amazing

Never give us hard to to crash easy to used

The team slice and all people that work on this software during all this years to become more and more comfortable

Overall experience with Slice has been easy, I would like to use Slice advertising more and other perks.

The ease of doing business, the support and the efficiency of online ordering

I have had a few complaints about storing cc numbers for ease...also when the system goes down

Not bad overall, but there are many kinks that need to be worked out.

Online order platform for point of sale system

For a company that specializes in pizza tge riders for pizza come thru in a confused orientation. We need to know choices for crust, sauce, whole pizza toppings then half pizza toppings, in that order and I don't want to know about a drink choice or a wing flavor or salad or ... in the middle of a pizza build.

Everything is spelled out very easily As long as the restaurant keeps the price changes and menu the same everything works out perfect

People you talk to on the phone have too strong of accents when you have a question hard to understand them

Slice is an essential tool for our business. It hosts our website, helps greatly with advertising our business, and is easy for our customers and staff to use. When comparing price to competitors, it’s the most fair to restaurant owners

I wish users had more control in customizing the online menu and website instead of having to request changes from slice reps. But the reps do work fast

Great product at a great price. My only issue with them is that customer service is often hard to understand

Great platform, great product, great price.

Customer service is often hard to understand. It would be helpful if slice had more native English speakers

It easily integrated with my current POS (Clover) system

Some small bugs with reporting within the integrated software. My CLOVER system does not recognize a promo discount and shows an inflated net Sale with SLICE

Would like a account manager to call montly to keep in contact

technology attracts many customers, brings a new customer base to pizzeria

the pictures to upload to menu is too time consuming and difficult

Satisfied

Ease of use and access to the helpful team

Does not give multiple time options for prep food if they are managing the deliveries. No option to client if order is ready for collection

Always someone friendly willing to help

Easy to use, my customers are always happy have never had any issues!

I wish more customers new about SLICE and they had more advertisements

Slice has elevated my business from its simplicity for the store and customers

I wish it had toast integration. They came out with their POS too late for me

They’ve been great for 5 years

It was easy to use and the customer service is great

Editing orders customers add items without being charged

Love the easy access and how simple it is foe everyone to use.

Sometimes the customer service will have high wait times.

Great

Easy to use, very easy to use, No complaints

Nothing, I have no complaints! No cons what’s so ever

Great

The whole app and how easy is to utilize

The depth of the system when filtering the order to your desire

It’s been great getting expensive in this crazy world we are living in but let’s rock and roll

Easy to us and you guys are always a head of times

I would love more reporting options year to date / but bigger would be a month over a year ago ? To compare months ….

Excellent

Easy to use and very useful. Great connectivity with support