All RealTime POS Reviews
1-11 of 11 Reviews
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Dax
Automotive, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Super simple POS system for B2B or B2C
Amazing support and 99% up-time. Any issues we have experienced were handled ASAP and the team is amazing.
PROSEasy to use and simple access to relevant information in real time.
CONSCan't access from various devices without additional licenses.
Mayur
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Recommended real time POS tool.
Loved the inventory management and order management functionality.
CONSTill now not find any type of disadvantages of software.
Nicholas
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2021
Real Time PITA! This is difficult and will mess your numbers up.
Their tech guys are willing to work with you but in our busiest month every time it broke, or lost license key, or double charged a customer or the totals don't match or add up properly on the statement is...We will get [SENSITIVE CONTENT] on the program team to fix it. Or Sorry about that. No solution offered. They did call back quickly when there was a issue but no long term solution to fix the issues.
PROSI did at first for the service orders aspect. I liked that it produced service work orders. We are an automotive business so it was critical to have service orders and keep track of inventory.
CONSIt didn't add up to much.. To restrictive as to options. Their program team is 1 guy, 2 technicians, and maybe 1 sales guy. Small company that uses an answering service to look big. The program doesn't add numbers or on accounts properly and is a pain to fix. We may be a too big of a small business to use their software. It has endless possibilities but their functions work half the time and always seem broken.
Reason for choosing RealTime POS
Better service order abilities
Reasons for switching to RealTime POS
Felt it was a good move with the service order functionality. It offered more pricing options to make it easier to work with. But in the end, we moved to RAIN POS. A web based platform, not limited to license keys per PC usage or having a server, or limited to employee options.
Vendor Response
needed error corrections on applying payments to wrong accounts in AR, numerous times. We have many other clients both small and large using AR for many years in booking AR charges and applying payments to the right AR account. Client network also was very marginal with constant disconnections between the computers and main server.
Replied July 2021
Jazzmen
Retail, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Not hard to handle
I love that RT POS helps with issues and breaks down every tab possible to click
CONSThat sometimes you can't make changes that only RT POS uses.
Albert
Retail
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed September 2016
Great Product!
As a cashier, what I liked the most about this product is when combined with a touch screen monitor, I am able to enter in my customer's order and print receipts very quickly. This lets me be more efficient at my job, and gives me more time to focus on other tasks such as answering calls and taking orders over the phone.
CONSThe product's interface is a little overwhelming at first, and can take some time to learn and get used to.
Matt
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2016
I really didn't understand this product
I really didn't understand this product. I tried it out and couldn't figure out how to apply it to my business. I've opted to go with a product that I understand better.
Jenson
Retail
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2014
Run of the mill or cream of the crop
I like the functionality, style, and execution. The fluid experience is unrivaled, despite a non-trivial learning curve.
CONSThe flexibility and customization options are restricted to specific paradigms, which do not always conform with our current priorities.
Amber
Apparel & Fashion
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2014
Really like the system. Easy to use.
I really like that I can call and talk to someone if I have questions. I was able to purchase the bundle and love it.
CONSI don't like that when putting in new inventory, you have to go to more than one tab.
Alex
Wholesale
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2014
Good and reliable
It is a very reliable system. I have experienced minimal problems.
CONSIt has some downtime, but that is to be expected. Nothing too much.
Shaun
Retail
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2016
Decent POS
Simple to use and ease of install. Receipts and all your order information goes directly to a universal system and has multiple receipt options.
CONSNothing to dislike about this product, there are a ton of different companies that do POS sales so you might be able to compare.
Edan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2010
Great - friendly - Real time and simple to operate
I highly recomend it, its simple enough for a small business. but at the same time fills the need of a larger business as well.
PROSGreat - friendly - Real time and simple to operate
CONSso far so good