All Tableo Reviews

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Keith

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Tableo - reservations made easy

The main thing is that it is easy to use for the restaurant and user friendly for the guest. It has a lot of customizable features to adapt to the different restaurants. It helped in reducing no shows by asking for payments or credit card authorization upon reservations. It also helps in creating a data base of our guests without being intrusive or infringing GDPR rules. The after sales service and customer care are clearly the companies priority.

PROS

It is tailor made for the specific areas of the restaurant to benefit both the restaurant in maximizing the turn of tables and also the guest by making it easy and efficient to make the reservation. it is highly adaptive to accommodate different timings, different areas, easy to set different seating parameters and easy to use.

CONS

We honestly do not have any faults to mention as whenever we requested any amendments, the management of Tableo have always listened and accommodated our comments which helped in creating the best product available in the sector.

Reason for choosing Tableo

The access to the developers who listen to us and created the product to our needs

Reasons for switching to Tableo

It was easy to decide in making the switch as the benefits are obvious.

Isaac

Restaurants, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great Reservation organiser

The feature which shines most in this software is how easy it is to keep track of new and past reservations. Helped us a lot with keeping track of recurring customers. Customers receive an email of confirmation upon booking. It can be accessed from any device at any time as long as you have your username and password, making it quite handy when you're spending time away from the restaurant. Highly customizable for each kind of restaurant with multiple dining areas which you can make available for booking for the clients as you desire. The SMS reminder feature is a big asset, especially regarding "no shows" personally we saw a decrease in people not showing up for their reservations. Last but not least another pro of this software is the set of statistics which are clearly drawn in the form of three different graphs, showing where your bookings are mostly coming from and comparing how your business is performing week by week.

PROS

Easy to integrate into your daily routine. Access getting booking from multiple online platforms including google integration. Can be accessed from everywhere on any device. Clearly shows and organizes your tables and seating plan. Very efficient for restaurants targeting double bookings. Highly customizable for any type of restaurant and different types of seating areas Should you like sends SMS reminders to customers.

CONS

Personally for my business this software has it all.

Diane

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Perfect solution for your bookings

Excellent modern and efficient

PROS

This software is excellent for my type of business It also keeps a database of my clientele efficient and fast. Highly recommended

CONS

I do not like the fact the when a client cancel their booking you will only get notified by an email which sometimes is not accessible during working hours. I would suggest that if a booking is cancelled at the last minute you can know which one from the cancelled items and also get notified either by SMS or by an alert from the system

Vendor Response

Hi Diane, Many thanks for your review. We have just released a new feature that addresses the issue you raised in the 'Cons' section. As of this update, you will now start getting notification pop-ups whenever a new booking comes in or is cancelled on the day. This is useful as it will allow you to keep tabs of new bookings coming in and it will also allow you to quickly rebook a table or tables which were cancelled on the day, ensuring you continue to maximise your efficiency and revenue. Thanks and regards, Ben COO

Replied August 2022

Ramona

Restaurants, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy to use Tableo

I think tableo It's always progressing and always listening to the customer's needs.

PROS

It's easy to use and very convenient, the most sensible thing about the software is you can still take in bookings although the restaurant is closed.

CONS

Maybe it needs to highlight the bar when the booking is cancelled

Vendor Response

Hi Ramona, Many thanks for your kind review! We are glad to hear that you are finding the platform very useful for your business. I am also happy to advise that following your feedback, the latest update includes the highlighting of cancelled bookings in the Bookings List as requested. Thanks and regards, Ben

Replied September 2022

Martin

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Chukkas Restaurant

Described above

PROS

Tableo enables us to share information and can be updated remotely, we also can keep useful guest history making giving customers a more personal service which is so important for us since we depend on repeat customers.. it’s very useful to help us plan our week ahead for rooster and also any menus to prepare for .. we also manage to maximize our seating capacity and can give customers and instant confirmation

CONS

The few things we disliked were in the very beginning of software launch and tableo team where happy to listen and change

Joseph

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

An Excellent and an Experience"

PROS

Tableo is and excellent tool. In the last two years, it help it was evolve with our booking system, help us as well for guest not showing up.

CONS

Tableo platform allows customers to be agile in their booking.

Maria

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Munchies review

Helps us being more up to speed with handling our bookings and keeping our customer data up to date

PROS

Very user friendly and help us being more organized

CONS

Nothing to dislike, the smallest hiccups that we hardly ever had, where solved on the same day.

Lukan

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Biancos restaurant

Less mistakes are made when taking bookings, as all necessary information is taken straight away

PROS

Tableo helps us keep track of all of our bookings and gauge peak times

CONS

No much to say here, when there were issue they were addressed immediately

Paul

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great restaurant booking system

PROS

seemless intergration for operation on tap and constant support new features, add ons almost weekly

CONS

still waiting :)

Paul

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Getting there

PROS

Reservations are instantly confirmed, we have less no shows

CONS

Some bugs in system and widget. sometimes when customers use debit cards we cannot charge no show fee

Colin

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great

PROS

Easy to use and very friendly for my staff

CONS

great to use very friendly to my staff have A lot of information

Ferdinand

Restaurants, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Online bookings

PROS

Online bookings and integration with Google.

CONS

Mobile interface can be better especially when you need to change booking details.

Showing 1 - 12 of 12 Reviews