Fantastic, the team are brilliant and so helpful. The app is easy to use, easy to train others to use and has so many options for supporting businesses in different ways, the txt reminders are my favourite. We have seen a huge improvement in the number of no shows or forgotten bookings from this.

What I like most is the support network around salon app, always available with an online help tool bar too. I can access the platform anywhere with any device and it’s extremely easy to use. Also showing gross and net figures really help in forecasting for the business.

There is nothing that I can think of. Salon app is a brilliant tool in my business.

Easy to use to book appointments, cost is good, text reminders are great and like that someone is at the end of the phone if there’s a problem.

Doesn’t easily show cancelled appointments instantly… for some reason they only show after the appointment date that has been cancelled, you have to find them in reports which makes it a long process. Would like a daily notes area for each stylist . And would like to be able to amend prices of bills prior to check out… eg add a discount at time of booking. When transactions are voided it would be expected that loyalty points and account balances return to previous as well but this seems to have to be manually returned to previous…. Which again you have to remember to check!!

Brilliant service from the team!

We have used this company for many years and they are always at the end of the phone. I have been known to call many times in one day and it’s never been an issue always happy to help!

Certain reports are in the process of being added but that is the only thing

It is now the perfect software, I’m struggling to think of any negatives. They really have developed it so much in the last few years that I cannot think of anything I would change. They listen to you when you make suggestions of improvements. [sensitive content hidden] are always super friendly when you phone and make you feel valued as a customer.

It’s easy to use, aesthetically pleasing and [sensitive content hidden] give great customer service!

The only thing I can think of is sometimes changing the rota can take me a little bit of time but that is more because I do not have to change it often so have think more about it.

The benefits of the Salon App are being able to run and manage my business with ease. The app is incredibly user friendly and having the ability for my clients to book online is also a great feature.

The Salon App is incredibly user friendly. Being a very busy Salon I wanted a product which would be fast and efficient and the Salon App is just that. Any queries I have the team are on hand to help and resolve anything fast. The various functions it provides makes assisting our clients streamline and professional. I would highly recommend this service to other Salon owners.

I have to say that any time I have asked if a function is available it either was and I didn't know or it is something the team have been working on and in no time has been launched.

Probably one of the most professional, productive and energetic companies i have ever worked with, always thinking outside the box on ways to grow my business

Very approachable, The communication between the team at salon App and my team is amazing always, helping even the most inexperienced team member to get the best possible outcome at all times

I don’t think I dislike anything as if I have any problem, hey will help and assist

Top notch company, easy to deal with, very reliable and ethical.

It works on any new or old computers, web based so will not need software upgrades. Continuously adding new features.I get more info with less effort.Wages are so easy.I can access my system from my phone.

Nothing to complain about, it is that good.

Great from the first demo call, always available and helpful with everything we have asked or needed. great team to work with

So easy to use, once set up very little can go wrong. nice to be able to see everything remotly

Nothing really, I guess we could all come up with bits we would like but have to say so far the team have listened and acted where possible

Very good ~ excellent customer service too!

I like that the salon app can be customised to suit your business, it’s fast and efficient.

We don’t have any issues with the salon app

Fantastic. Easy to use and totally first class almost faultless support!!

It's easy functionality. Clear precise and simple.

Being cloud based it relies on good Internet or WiFi connections

Excellent- the support during set up and the continued customer service support is exceptional!

Ease for client booking, saves management team time with report generating and clear for staff to see their column and activity

Some reports however Salon App are active in taking feedback from their users/customers which is fantastic

Great from beginning to end! 10/10

Ease of use, great team of specialist to help with use of system , quick customer support

Please create an easier way to do salon marketing, maybe create some formats, where we just paste and copy!

Ease of use, great quality, amazing support

Nothing. Give it a try. Nothing is too much trouble