The software is very easily navigated, the best part is if you're stuck or have any questions the Hibu team is always available for help.

No chance of knowing how we will do if/when we cancel. Will we fall off face of internet search.

Terrible, I paid hibu to work on my seo amd maintain my website. Hibu intentional suppressed my searchability in order to increase revenue.

Poor results and failure to acknowledge responsibility or discuss resolution.

I was shocked small businesses are buying these sites. Mo on a two year contract for a very very bad site.

The format of their website for tracking your results and sending out review requests is very nice. Very easy to navigate through and use.

We have many commercial projects that pay slow.

I don't currently have a rep, but when I did, he was always checking in and coming up with a new game plan to make sure I was satisfied, I just think for my budget, we weren't very successful.

I normally deal with [sensitive content hidden], she is great and is always checking to make sure we are good to go. Any updates I might have for the website she gets on it right away.

Cost was excellent compared to our alternatives, our sales rep is excellent at his follow up.

Sometimes it is hard to understand what I am seeing on the dashboard.

Generates many calls by interested potential customers. Great exposure and results.

The ad department that runs the ads is horrible at copy. They take forever to get back to me or my sales person.

I have had an excellent experience with Hibu for several years.

Customer service was a joke, website was horrible, pictures were basic, words misspelled.

I can make changes to our website easily myself. If there is deeper formatting that I am unsure of the service team is pleasant and always willing to help.

Easy to work with and the best ROI option for digital marketing utilizing the best audiences across the internet.

They are always around and having the advantages of a big company when it comes to platforms and support is great and at the same time the local feeling of a smaller company.

The people are great and everything has been great so far. We have received over 50 reviews in the last couple months.

I loved how easy and helpful customer service was.

Very good experience, it has been much more user friendly than other services we have used in the past.

EVERYTHING IS GOOD; WE RECEIVED A LOT OF LEADS AND PHONE CALLS, AND THE WEBSITE IS GOOD.

Easy setup, easy to modify the website, social media ads are simple but effective. The website works excellent and we have had complements from our customers.

But, no one really knows what happened that caused this person to disappear. Our mistake was rellying on one person, instead of the team at Hibu, who are quite capable.

I am an honest hard working business owner, and this is my best advice, run away and look for someone else.

The company is very expensive and are hard to get the back office people to respond to my sales rep or me.

Our rep at HIBU, [sensitive content hidden] has been a good and present partner in finding the best target areas to help our business grow at amazing levels.

Excellent experience with loox so far and will continue to use it.

The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.

Such a great tool so customers can review your producys.

Find the dashboard and setting pages quite clunky and tricky to use.

I love the new feature where a customer can do video reviews. I love that i can choose coupon codes for customers to give reviews.

Fantastic, easy to use software that does what you want it to do and looks good doing it.

Easy to use, have gathered reivews automatically.

Easy to integrate, good level of customization and good support if you need helps.

THis app helped us build our reviews from zero to over 100. It's an attractive addition to our site and brings so much credibility to our products.

Easy to use, easy for clients to use, i like being able to send emails quickly to clients.

I think that if you are looking to start with a platform then this is a great option but if you're looking to transfer over I think you're better off with some of the more elite options.

The email design function is quite limited and cannot personalise to business too much.

Customer support is excellent they set the whole thing up for me.

It is easy to import genuine product reviews with photos for your Shopify store. To help set up social proof on your webstore and improve credibility and trust.

Quite easy to integrate and send automated reviews.

US Dollar

Hibu is a marketing software for small businesses and professionals. The software provides tools to manage online listings and reviews. It offers website builders to create an online presence. Hibu includes features for social media marketing, search engine optimization, and advertising. It also has marketing automation capabilities like automated messaging, collecting customer data, and scoring leads. Key features are listings management, reputation monitoring, website creation, social marketing, search optimization, advertising, marketing automation, customer data collection, and lead prioritization. The software aims to help small businesses and professionals improve their online visibility and gain new customers. Hibu provides an integrated marketing solution to manage digital presence and promotions.

LongDescription

Review Notification

Review Monitoring

Response Management

Email/Help Desk

Phone Support

Chat

11-50

51-200

Hibu

Documentation

Loox is an app for gathering customer reviews with photos and videos that allows brands of all sizes to display multiple types of content from their happy customers.

Loox helps more than 100,000 Shopify & Shopify Plus merchants increase customer loyalty and retention, drive word of mouth and referrals, and boost sales with Loox.

Loox is a partner & agency-friendly review app, with dedicated plans for select partners.

Hibu vs Loox

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