ClientCircle vs Influitive

RATING:

4.9

(121)

ClientCircle has 121 reviews and a rating of 4.91 / 5 stars vs Influitive which has 250 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (121)
4.7 (250)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 2, 2024
December 19, 2023
Pros/Cons
  • Pros

  • We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.
  • Professional, Staff very friendly and easy to work with, easy to use and navigate, they responds quickly if you need help or have question.
  • Cons

  • Not sure if anything but give me some more time with the product and I will know more.
  • There's nothing really that I don't like. It serves the purpose for our customers, integrates with the agency management platforms.
Read all user reviews
  • Pros

  • I love the AdvocateHub App from Influitive. I receive notifications when challenges are available to complete.
  • Ease of integration with other products, connectivity with our systems, and ease of use for our customers.
  • Cons

  • There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.
  • Some limitations in the technology - e-mail problems and limited functionality.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos